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| Tags: 2007, beta, crash, during, first, launc, launch, outlook, still, wont |
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#1
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I removed Office 2003 and installed Office Beta 2. All other 2007 Beta 2
apps launch fine, but the Outlook 2007 app has never launched successfully. It attempts to migrate my account settings (in the configuring Outlook dialog), and then it crashes saying that "Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." It never hits the migrating preferences or importing user data parts of configuring Outlook. I have uninstalled and reinstalled the Beta twice now, with still no success. I've tried launching Outlook in safe mode, as it suggests, but the same thing happens there. And I've tried the diagnostics and the detect/repair, and still get the same problem. When I view the link it gives me upon reporting the problem to Microsoft, it gives me no details about the problem and only says it'll be fixed in the next release. Does anyone have ANY ideas??????? |
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#2
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Reinstalling won't help with configuration issues. Recreating your mail
profile sounds like the solution for you; http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Katie" wrote in message ... I removed Office 2003 and installed Office Beta 2. All other 2007 Beta 2 apps launch fine, but the Outlook 2007 app has never launched successfully. It attempts to migrate my account settings (in the configuring Outlook dialog), and then it crashes saying that "Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." It never hits the migrating preferences or importing user data parts of configuring Outlook. I have uninstalled and reinstalled the Beta twice now, with still no success. I've tried launching Outlook in safe mode, as it suggests, but the same thing happens there. And I've tried the diagnostics and the detect/repair, and still get the same problem. When I view the link it gives me upon reporting the problem to Microsoft, it gives me no details about the problem and only says it'll be fixed in the next release. Does anyone have ANY ideas??????? |
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#3
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That fixed it! THANK YOU SO MUCH!
"Roady [MVP]" wrote: Reinstalling won't help with configuration issues. Recreating your mail profile sounds like the solution for you; http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Katie" wrote in message ... I removed Office 2003 and installed Office Beta 2. All other 2007 Beta 2 apps launch fine, but the Outlook 2007 app has never launched successfully. It attempts to migrate my account settings (in the configuring Outlook dialog), and then it crashes saying that "Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." It never hits the migrating preferences or importing user data parts of configuring Outlook. I have uninstalled and reinstalled the Beta twice now, with still no success. I've tried launching Outlook in safe mode, as it suggests, but the same thing happens there. And I've tried the diagnostics and the detect/repair, and still get the same problem. When I view the link it gives me upon reporting the problem to Microsoft, it gives me no details about the problem and only says it'll be fixed in the next release. Does anyone have ANY ideas??????? |
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#4
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You're welcome! :-)
-- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Katie" wrote in message ... That fixed it! THANK YOU SO MUCH! "Roady [MVP]" wrote: Reinstalling won't help with configuration issues. Recreating your mail profile sounds like the solution for you; http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Katie" wrote in message ... I removed Office 2003 and installed Office Beta 2. All other 2007 Beta 2 apps launch fine, but the Outlook 2007 app has never launched successfully. It attempts to migrate my account settings (in the configuring Outlook dialog), and then it crashes saying that "Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." It never hits the migrating preferences or importing user data parts of configuring Outlook. I have uninstalled and reinstalled the Beta twice now, with still no success. I've tried launching Outlook in safe mode, as it suggests, but the same thing happens there. And I've tried the diagnostics and the detect/repair, and still get the same problem. When I view the link it gives me upon reporting the problem to Microsoft, it gives me no details about the problem and only says it'll be fixed in the next release. Does anyone have ANY ideas??????? |
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