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Unable to connect to Exchange server when installing Outlook
I had to reinstall Windows XP Profressional and Outlook 2003 after a disk
crash. I'm using Windows firewall and Norton anti-virus. When launching Outlook for the first time I am unable to connec to my corporate exchange server. It times out Configuring Outlook Account. It then indicates it cannot connect to the server. I did not have this problem before the crash. I have confirmed the Exchange server address. A tech admin indicated my ISP (Comcast cable) could be blocking the exhcange server port, but I did not have any problems pre-crash. Any ideas? Thanks |
Unable to connect to Exchange server when installing Outlook
Exchange Server ports, plural; there are MANY ports which must be open on
both Comcast and whatever firewall this Exchange Server sits behind. It is, therefore, highly unlikely that you were making a direct connection with this Exchange Server via Comcast unless you either created a VPN tunnel into your corporate network, or you had Outlook 2003 configured to do RPC over HTTP: http://support.microsoft.com/kb/829134/en-us Support WebCast: Using Microsoft Exchange over the Internet (RPC/HTTP) with Microsoft Office Outlook 2003 You could also have been using POP3 or IMAP4 instead of the native Exchange Server mode; these would use either port 110 or 143 (which usually are not blocked by ISPs). If so, post back and we'll go into more detail. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "StanL" wrote in message ... I had to reinstall Windows XP Profressional and Outlook 2003 after a disk crash. I'm using Windows firewall and Norton anti-virus. When launching Outlook for the first time I am unable to connec to my corporate exchange server. It times out Configuring Outlook Account. It then indicates it cannot connect to the server. I did not have this problem before the crash. I have confirmed the Exchange server address. A tech admin indicated my ISP (Comcast cable) could be blocking the exhcange server port, but I did not have any problems pre-crash. Any ideas? Thanks |
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