We have a user that is typing names in the To: line of her Outlook client,
and then uses the "Check Names" icon to resolve the name to an entry in the
Global Address List. Sometimes there might be as many as 50 or 75 matching
names, but it will only show about 20 or 30. What determines the number of
names returned by this tool, and is there any way to increase the default
number of results returned so that it is more comprehensive? She would like
to see all the matching results whenever she uses the "Check Names" feature.

Thanks,

AJ

The behavior of that dialog is hard coded and can't be changed.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"AJ Online" AJ wrote in message ...
We have a user that is typing names in the To: line of her Outlook client,
and then uses the "Check Names" icon to resolve the name to an entry in the
Global Address List. Sometimes there might be as many as 50 or 75 matching
names, but it will only show about 20 or 30. What determines the number of
names returned by this tool, and is there any way to increase the default
number of results returned so that it is more comprehensive? She would like
to see all the matching results whenever she uses the "Check Names" feature.

Thanks,

AJ

Can you explain the logic that is hard-coded so I can explain to the user WHY
it only returns a certain number of results?

Thanks,

AJ


"Sue Mosher [MVP-Outlook]" wrote:

The behavior of that dialog is hard coded and can't be changed.

I would imagine it's for performance reasons, but only Microsoft could tell you for sure.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"AJ Online" wrote in message ...
Can you explain the logic that is hard-coded so I can explain to the user WHY
it only returns a certain number of results?

Thanks,

AJ


"Sue Mosher [MVP-Outlook]" wrote:

The behavior of that dialog is hard coded and can't be changed.

Hi,

Outlook maintains a nickname list that is used by both the automatic name
checking and the automatic completion features. The nickname list is
automatically generated while you use Outlook. If the nickname cache is
corrupted, Outlook may not be able to identify recipients, may offer
incorrect recipients when automatically completing the e-mail address, or may
send the message to the wrong person.

This link should help you-

http://support.microsoft.com/?kbid=287623

Thanks,

Mittu

"AJ Online" wrote:

Can you explain the logic that is hard-coded so I can explain to the user WHY
it only returns a certain number of results?

Thanks,

AJ


"Sue Mosher [MVP-Outlook]" wrote:

The behavior of that dialog is hard coded and can't be changed.

The original poster's question related not to the autocomplete list but to the dialog that appears when the user invokes Check Names. The autocomplete list stored in the .nk2 file is *not* used in name resolution, only for autocomplete.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Mittu" wrote in message ...
Hi,

Outlook maintains a nickname list that is used by both the automatic name
checking and the automatic completion features. The nickname list is
automatically generated while you use Outlook. If the nickname cache is
corrupted, Outlook may not be able to identify recipients, may offer
incorrect recipients when automatically completing the e-mail address, or may
send the message to the wrong person.

This link should help you-

http://support.microsoft.com/?kbid=287623

Thanks,

Mittu

"AJ Online" wrote:

Can you explain the logic that is hard-coded so I can explain to the user WHY
it only returns a certain number of results?

Thanks,

AJ


"Sue Mosher [MVP-Outlook]" wrote:

The behavior of that dialog is hard coded and can't be changed.

While not in play in this post, there is some autoresolution data stored in
the NK2 file, too. The information that allows Outlook to put a green dash
or red squiggle under names you have manually resolved in the past is stored
there, too. Hardly anyone sees that anymore because autocompletion always
supersedes autoresolution, but it's still there. The guys at Ingressor
didn't believe me at first until I made them do a more thorough autopsy on
an NK2 file, and sure enough, there it was, just like in the days of NICK
(NK2 files and NICK files are essentially the same thing).
--
Russ Valentine
[MVP-Outlook]
"Sue Mosher [MVP-Outlook]" wrote in message
...
The original poster's question related not to the autocomplete list but to
the dialog that appears when the user invokes Check Names. The autocomplete
list stored in the .nk2 file is *not* used in name resolution, only for
autocomplete.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Mittu" wrote in message
...
Hi,

Outlook maintains a nickname list that is used by both the automatic name
checking and the automatic completion features. The nickname list is
automatically generated while you use Outlook. If the nickname cache is
corrupted, Outlook may not be able to identify recipients, may offer
incorrect recipients when automatically completing the e-mail address, or
may
send the message to the wrong person.

This link should help you-

http://support.microsoft.com/?kbid=287623

Thanks,

Mittu

"AJ Online" wrote:

Can you explain the logic that is hard-coded so I can explain to the user
WHY
it only returns a certain number of results?

Thanks,

AJ


"Sue Mosher [MVP-Outlook]" wrote:

The behavior of that dialog is hard coded and can't be changed.