Hi! I would love this Index Search function to work. After installing, and
waiting 3 days to index overnight, it still doesn't work. The mystery is in
the "Search Options" dialogue box.
Under "Indexing" there's 2 check boxes, one for Personal Folders, the other
for Internet Calenenders. Problem is, it's GREYED OUT and I can't select
either check box!! Very frustrating... Can anyone in blue blazes explain
how to rememedy this problem??? Help would be appreciated! Thanks.

Hi,

1. Reset Outlook as the default e-mail client. To do this, follow these
steps:

a. Right-click Start.
b. Click Properties.
c. On the Start Menu tab, click Customize.
d. Under the Show on Start menu, select the E-mail check box, and then
select Microsoft Office Outlook on the drop-down menu.

2. Internet Explorer-

a. Start Microsoft Internet Explorer.
b. On the Tools menu, click Internet Options.
c. Click the Programs tab.
d. In the E-mail drop-down list, click Microsoft Office Outlook (Also,
check for the Calendar field too).
e. Click Apply, and then click OK.

3. Outlook-

a. On the Tools menu, click Options, and then click Other.
b. Under General, select the Make Outlook the default program for E-mail,
Contacts, and Calendar check box.

Let me know if this helps you out.

Thanks,

Mittu


"JAYBO" wrote:

Hi! I would love this Index Search function to work. After installing, and
waiting 3 days to index overnight, it still doesn't work. The mystery is in
the "Search Options" dialogue box.
Under "Indexing" there's 2 check boxes, one for Personal Folders, the other
for Internet Calenenders. Problem is, it's GREYED OUT and I can't select
either check box!! Very frustrating... Can anyone in blue blazes explain
how to rememedy this problem??? Help would be appreciated! Thanks.

Hi Mittu,

I was so glad to receive your instructions to solve this problem!
I followed them exactly, but STILL I'm unable to check the boxes
to select Personal Folders. I even restarted my computer and re installed
outlook and the search function. Does that leave me with any more options
to try?

Many thanks!

Jay

"Mittu" wrote:

Hi,

1. Reset Outlook as the default e-mail client. To do this, follow these
steps:

a. Right-click Start.
b. Click Properties.
c. On the Start Menu tab, click Customize.
d. Under the Show on Start menu, select the E-mail check box, and then
select Microsoft Office Outlook on the drop-down menu.

2. Internet Explorer-

a. Start Microsoft Internet Explorer.
b. On the Tools menu, click Internet Options.
c. Click the Programs tab.
d. In the E-mail drop-down list, click Microsoft Office Outlook (Also,
check for the Calendar field too).
e. Click Apply, and then click OK.

3. Outlook-

a. On the Tools menu, click Options, and then click Other.
b. Under General, select the Make Outlook the default program for E-mail,
Contacts, and Calendar check box.

Let me know if this helps you out.

Thanks,

Mittu


"JAYBO" wrote:

Hi! I would love this Index Search function to work. After installing, and
waiting 3 days to index overnight, it still doesn't work. The mystery is in
the "Search Options" dialogue box.
Under "Indexing" there's 2 check boxes, one for Personal Folders, the other
for Internet Calenenders. Problem is, it's GREYED OUT and I can't select
either check box!! Very frustrating... Can anyone in blue blazes explain
how to rememedy this problem??? Help would be appreciated! Thanks.

A thought: I have my outlook.pst file in my H: drive not C: so I thought that
might
be the problem, but when I added a copy on the C drive, same result...

"JAYBO" wrote:

Hi! I would love this Index Search function to work. After installing, and
waiting 3 days to index overnight, it still doesn't work. The mystery is in
the "Search Options" dialogue box.
Under "Indexing" there's 2 check boxes, one for Personal Folders, the other
for Internet Calenenders. Problem is, it's GREYED OUT and I can't select
either check box!! Very frustrating... Can anyone in blue blazes explain
how to rememedy this problem??? Help would be appreciated! Thanks.

Hi,

Could you check by creating a new profile for Outlook.

http://support.microsoft.com/default.aspx?kbid=829918

Thanks,

Mittu

"JAYBO" wrote:

A thought: I have my outlook.pst file in my H: drive not C: so I thought that
might
be the problem, but when I added a copy on the C drive, same result...

"JAYBO" wrote:

Hi! I would love this Index Search function to work. After installing, and
waiting 3 days to index overnight, it still doesn't work. The mystery is in
the "Search Options" dialogue box.
Under "Indexing" there's 2 check boxes, one for Personal Folders, the other
for Internet Calenenders. Problem is, it's GREYED OUT and I can't select
either check box!! Very frustrating... Can anyone in blue blazes explain
how to rememedy this problem??? Help would be appreciated! Thanks.

OK I created a new profile, but that didn't really solve the problem...
Any other tricks?

Could you check by creating a new profile for Outlook.

http://support.microsoft.com/default.aspx?kbid=829918

Thanks,

Mittu

"JAYBO" wrote:

A thought: I have my outlook.pst file in my H: drive not C: so I thought that
might
be the problem, but when I added a copy on the C drive, same result...

"JAYBO" wrote:

Hi! I would love this Index Search function to work. After installing, and
waiting 3 days to index overnight, it still doesn't work. The mystery is in
the "Search Options" dialogue box.
Under "Indexing" there's 2 check boxes, one for Personal Folders, the other
for Internet Calenenders. Problem is, it's GREYED OUT and I can't select
either check box!! Very frustrating... Can anyone in blue blazes explain
how to rememedy this problem??? Help would be appreciated! Thanks.