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#1
May 15th 06, 04:52 PM
posted to microsoft.public.outlook.installation
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cannot send mail from hotel
I provide IT for a small company that has employees that are on the road. I
had to disable relaying on our Exchange Server SMTP because of issues with ISP refusing our mail because of Open Relay. When I did that, now the outside employees cannot send mail when they are at a hotel. Is there something I can modify on their Outlook setup or on the Exchange Server that will allow them to send mail from these (hotel) locations? Thanks! -- Steve 
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#2
May 15th 06, 04:52 PM
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cannot send mail from hotel
mrecomm101 wrote:
I provide IT for a small company that has employees that are on the road. I had to disable relaying on our Exchange Server SMTP because of issues with ISP refusing our mail because of Open Relay. When I did that, now the outside employees cannot send mail when they are at a hotel. Is there something I can modify on their Outlook setup or on the Exchange Server that will allow them to send mail from these (hotel) locations? Thanks! -- Steve Just get them to authenticate with the server!
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#3
May 15th 06, 05:31 PM
posted to microsoft.public.outlook.installation
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cannot send mail from hotel
I have used "My outgoing SMTP server requires authentication" and put in the
log in info, but that has not worked. I also just changed my SMTP and POP protocols in Exchange to accept Basic Authentication. I am waiting for a callback from one of the employees to test those settings. " wrote: mrecomm101 wrote: I provide IT for a small company that has employees that are on the road. I had to disable relaying on our Exchange Server SMTP because of issues with ISP refusing our mail because of Open Relay. When I did that, now the outside employees cannot send mail when they are at a hotel. Is there something I can modify on their Outlook setup or on the Exchange Server that will allow them to send mail from these (hotel) locations? Thanks! -- Steve Just get them to authenticate with the server!
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#4
May 15th 06, 07:53 PM
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cannot send mail from hotel
I just got word that changing my SMTP server (on Exchange) to accept Basic
Authentication resolved this issue! "mrecomm101" wrote: I have used "My outgoing SMTP server requires authentication" and put in the log in info, but that has not worked. I also just changed my SMTP and POP protocols in Exchange to accept Basic Authentication. I am waiting for a callback from one of the employees to test those settings. " wrote: mrecomm101 wrote: I provide IT for a small company that has employees that are on the road. I had to disable relaying on our Exchange Server SMTP because of issues with ISP refusing our mail because of Open Relay. When I did that, now the outside employees cannot send mail when they are at a hotel. Is there something I can modify on their Outlook setup or on the Exchange Server that will allow them to send mail from these (hotel) locations? Thanks! -- Steve Just get them to authenticate with the server!
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