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Outlook XP (2002) won't load



 
 
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  #1  
Old March 1st 10, 07:16 PM posted to microsoft.public.outlook.installation
snikpoh
external usenet poster
 
Posts: 2
Default Outlook XP (2002) won't load


Can anyone help. I have been running Office XP for years with no problem
- now Outlook has gone wrong!

Clicking on the icon starts Outlook but after the splash screen it
immediately exits with no error message.

I've tried the following;

- uninstalling Outlook and reinstalling
- repairing .pst file
- removing outcmd file
- uninstalling Office XP and then reinstalling
- looking for previous restore points

These have all failed to solve the problem.

Taking the .pst file to another machine is fine, Outlook 2002 works
fine there.

I really need to get back to me emails so if anyone can help ...


--
snikpoh
http://forums.slipstick.com

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  #2  
Old March 1st 10, 07:36 PM posted to microsoft.public.outlook.installation
Leonid S. Knyshov // SBS Expert
external usenet poster
 
Posts: 134
Default Outlook XP (2002) won't load

On 3/1/2010 10:16 AM, snikpoh wrote:
Can anyone help. I have been running Office XP for years with no problem
- now Outlook has gone wrong!

Clicking on the icon starts Outlook but after the splash screen it
immediately exits with no error message.

I've tried the following;

- uninstalling Outlook and reinstalling
- repairing .pst file
- removing outcmd file
- uninstalling Office XP and then reinstalling
- looking for previous restore points

These have all failed to solve the problem.

Taking the .pst file to another machine is fine, Outlook 2002 works
fine there.

I really need to get back to me emails so if anyone can help ...


What happens when you create a new mail profile? Open the mail applet in
control panel and try that. Won't fix the problem, but then you can open
your PST under a new profile.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you
  #3  
Old March 2nd 10, 07:35 AM posted to microsoft.public.outlook.installation
snikpoh
external usenet poster
 
Posts: 2
Default Outlook XP (2002) won't load


Leonid S. Knyshov // SBS Expert;128512 Wrote:
On 3/1/2010 10:16 AM, snikpoh wrote:
Can anyone help. I have been running Office XP for years with no

problem
- now Outlook has gone wrong!

Clicking on the icon starts Outlook but after the splash screen it
immediately exits with no error message.

I've tried the following;

- uninstalling Outlook and reinstalling
- repairing .pst file
- removing outcmd file
- uninstalling Office XP and then reinstalling
- looking for previous restore points

These have all failed to solve the problem.

Taking the .pst file to another machine is fine, Outlook 2002 works
fine there.

I really need to get back to me emails so if anyone can help ...


What happens when you create a new mail profile? Open the mail applet
in
control panel and try that. Won't fix the problem, but then you can
open
your PST under a new profile.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you


Thanks for the suggestion but I forgot to mention that I had tried that
as well.

As you say, I started the mail 'client' from the control panel and
created a new profile but the 'Outlook Application' still would not
load.

I think there must be some file 'lurking' that is causing the
application to fail but I can't imagine what it can be.


--
snikpoh
http://forums.slipstick.com

  #4  
Old March 2nd 10, 10:25 AM posted to microsoft.public.outlook.installation
DL[_2_]
external usenet poster
 
Posts: 874
Default Outlook XP (2002) won't load

And if you start outlook using either;
outlook.exe /resetnavpain
or
outlook.exe /safe
(StartRun. note space between exe /)

"snikpoh" snikpoh.476owm@invalid wrote in message
news:snikpoh.476owm@invalid...

Leonid S. Knyshov // SBS Expert;128512 Wrote:
On 3/1/2010 10:16 AM, snikpoh wrote:
Can anyone help. I have been running Office XP for years with no

problem
- now Outlook has gone wrong!

Clicking on the icon starts Outlook but after the splash screen it
immediately exits with no error message.

I've tried the following;

- uninstalling Outlook and reinstalling
- repairing .pst file
- removing outcmd file
- uninstalling Office XP and then reinstalling
- looking for previous restore points

These have all failed to solve the problem.

Taking the .pst file to another machine is fine, Outlook 2002 works
fine there.

I really need to get back to me emails so if anyone can help ...


What happens when you create a new mail profile? Open the mail applet
in
control panel and try that. Won't fix the problem, but then you can
open
your PST under a new profile.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you


Thanks for the suggestion but I forgot to mention that I had tried that
as well.

As you say, I started the mail 'client' from the control panel and
created a new profile but the 'Outlook Application' still would not
load.

I think there must be some file 'lurking' that is causing the
application to fail but I can't imagine what it can be.


--
snikpoh
http://forums.slipstick.com



  #5  
Old March 2nd 10, 05:11 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 1,043
Default Outlook XP (2002) won't load

"DL" wrote in message
...

And if you start outlook using either;
outlook.exe /resetnavpain


It may be a pain, but it's spelled "/resetnavpane".
--
Brian Tillman [MVP-Outlook]

 




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