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E-mails not being received by adressees



 
 
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  #1  
Old January 16th 10, 12:07 PM
rjg41 rjg41 is offline
Junior Member
 
First recorded activity at Outlookbanter: Jan 2010
Posts: 3
Default E-mails not being received by adressees

Using Outlook 2003. After a long time of satisfactory use, all of a sudden my addressees were not receiving their e-mails from my POP3 setup. Incoming server is different than outgoing server. No known changes were made.

1) No error messages.
2) Incoming messages fine.
3) Set up Outlook on another machine with same incoming and outgoing settings and it works fine. Seems to exclude the outgoing ISP.
4) Called the outgoing ISP to have account checked. All is well. No blocks.
5) Turned off Norton 360 and Zone Alarm. No joy
6) Windows firewall is off.
7) Removed and reinstalled Outlook 2003. No joy.
8) Removed 2003 and installed 2007. No joy.
9) Outlook Test Message works fine.
10) E-mails sent directly from incoming server work fine.
11) E-mails sent from outgoing server work fine.

HELP!

Thanks.

Last edited by rjg41 : January 16th 10 at 12:34 PM.
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  #2  
Old January 16th 10, 03:18 PM
rjg41 rjg41 is offline
Junior Member
 
First recorded activity at Outlookbanter: Jan 2010
Posts: 3
Default

Quote:
Originally Posted by rjg41 View Post
Using Outlook 2003. After a long time of satisfactory use, all of a sudden my addressees were not receiving their e-mails from my POP3 setup. Incoming server is different than outgoing server. No known changes were made.

1) No error messages.
2) Incoming messages fine.
3) Set up Outlook on another machine with same incoming and outgoing settings and it works fine. Seems to exclude the outgoing ISP.
4) Called the outgoing ISP to have account checked. All is well. No blocks.
5) Turned off Norton 360 and Zone Alarm. No joy
6) Windows firewall is off.
7) Removed and reinstalled Outlook 2003. No joy.
8) Removed 2003 and installed 2007. No joy.
9) Outlook Test Message works fine.
10) E-mails sent directly from incoming server work fine.
11) E-mails sent from outgoing server work fine.

HELP!

Thanks.
12) Forgot to mention that when sending, Outbox shows messages queued and shows Outbox emptying.
  #3  
Old January 16th 10, 09:13 PM posted to microsoft.public.outlook
Peter Foldes
external usenet poster
 
Posts: 881
Default E-mails not being received by adressees

This issue can come on at anytime with Norton and ZA

This is an issue with either Norton or ZA. The first thing I would do is to get rid
of ZA which is not a very useful app and has not been since version 5 . Put back the
Windows Firewall which is a much better alternative if set up correctly
Next uninstall Norton and then re-install it without the email integration
(scanning) option. Just by turning off Norton it will not stop the scanning since
the option is hooked into the API .

Then test the outgoing mail which should be then working correctly

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"rjg41" wrote in message
...

Using Outlook 2003. After a long time of satisfactory use, all of a
sudden my addressees were not receiving their e-mails from my POP3
setup. Incoming server is different than outgoing server. No known
changes were made.

1) No error messages.
2) Incoming messages fine.
3) Set up Outlook on another machine with same incoming and outgoing
settings and it works fine. Seems to exclude the outgoing ISP.
4) Called the outgoing ISP to have account checked. All is well. No
blocks.
5) Turned off Norton 360 and Zone Alarm. No joy
6) Windows firewall is off.
7) Removed and reinstalled Outlook 2003. No joy.
8) Removed 2003 and installed 2007. No joy.
9) Outlook Test Message works fine.
10) E-mails sent directly from incoming server work fine.
11) E-mails sent from outgoing server work fine.

HELP!

Thanks.




--
rjg41


  #4  
Old January 17th 10, 11:14 AM
rjg41 rjg41 is offline
Junior Member
 
First recorded activity at Outlookbanter: Jan 2010
Posts: 3
Default

Quote:
Originally Posted by Peter Foldes View Post
This issue can come on at anytime with Norton and ZA

This is an issue with either Norton or ZA. The first thing I would do is to get rid
of ZA which is not a very useful app and has not been since version 5 . Put back the
Windows Firewall which is a much better alternative if set up correctly
Next uninstall Norton and then re-install it without the email integration
(scanning) option. Just by turning off Norton it will not stop the scanning since
the option is hooked into the API .

Then test the outgoing mail which should be then working correctly

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.



"rjg41" wrote in message
...

Using Outlook 2003. After a long time of satisfactory use, all of a
sudden my addressees were not receiving their e-mails from my POP3
setup. Incoming server is different than outgoing server. No known
changes were made.

1) No error messages.
2) Incoming messages fine.
3) Set up Outlook on another machine with same incoming and outgoing
settings and it works fine. Seems to exclude the outgoing ISP.
4) Called the outgoing ISP to have account checked. All is well. No
blocks.
5) Turned off Norton 360 and Zone Alarm. No joy
6) Windows firewall is off.
7) Removed and reinstalled Outlook 2003. No joy.
8) Removed 2003 and installed 2007. No joy.
9) Outlook Test Message works fine.
10) E-mails sent directly from incoming server work fine.
11) E-mails sent from outgoing server work fine.

HELP!

Thanks.




--
rjg41
Thanks but....no joy.

12) Unistalled Z alarm and Norton System Works -- No joy.
13) Re-installed Norton System Works with e-mail scanning off - No joy.
14) Deleted PST file after backup. No joy.

What really perplexs me is that the Outlook test sends out a successful e-mail. It would seem to have to be within Outlook since when I send e-mails from the same computer from the e-mail providers page, both g-mail and hotmail, mail is received just fine.

Last edited by rjg41 : January 18th 10 at 12:34 PM.
 




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