Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules Ale
 

Within XP SP3 using Outlook 2003, I created several rules for messages in
Inbox and Junk Mail. Since establishing them, they are not working and I
cannot access any of those rules through Nav. Pane clicking on Tools -
Options - Rules Alerts. When I try to access the rues as previously
described, a dialog box opens for about one-half second and closes /
disappears before I can even read it.

Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules Ale
 

Does it work correctly when you open Outlook in Safe Mode?
Start- Run; outlook.exe /safe

Which mail account type are you using?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"edgers" wrote in message
...
Within XP SP3 using Outlook 2003, I created several rules for messages in
Inbox and Junk Mail. Since establishing them, they are not working and I
cannot access any of those rules through Nav. Pane clicking on Tools -
Options - Rules Alerts. When I try to access the rues as previously
described, a dialog box opens for about one-half second and closes /
disappears before I can even read it.

Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules
 

Yes, in safe mode the exact same problem exists. I am using a created account
the synchronizes with my Hotmail account, (same userid and password). I have
never used the default userid "Personal Folders". "Personal Folders" still
exists but has no downloaded email files. All files from my Hotmail account
are downloaded ino this created account name. All else works perfectly except
the Rules and Alerts.

"Roady [MVP]" wrote:

Does it work correctly when you open Outlook in Safe Mode?
Start- Run; outlook.exe /safe

Which mail account type are you using?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"edgers" wrote in message
...
Within XP SP3 using Outlook 2003, I created several rules for messages in
Inbox and Junk Mail. Since establishing them, they are not working and I
cannot access any of those rules through Nav. Pane clicking on Tools -
Options - Rules Alerts. When I try to access the rues as previously
described, a dialog box opens for about one-half second and closes /
disappears before I can even read it.

Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules
 

"edgers" wrote in message
...

Yes, in safe mode the exact same problem exists. I am using a created
account
the synchronizes with my Hotmail account, (same userid and password). I have
never used the default userid "Personal Folders". "Personal Folders" still
exists but has no downloaded email files. All files from my Hotmail account
are downloaded ino this created account name. All else works perfectly
except
the Rules and Alerts.

Is the Hotmail folder set the default delivery location? Click ToolsE-mail
AccountsChange. Examine the "Deliver new e-mail to the following location"
drop-down.
--
Brian Tillman [MVP-Outlook]

Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules Ale
 

I selected Tools/email accounts/change (for the only account that exists)
and went to the drop down box for "deliver email to account" and the account
name and password are correct. It is identical to the account and folder name
in Outlook and the userid in Hotmail all using the same password. I do
receive all of my email in Outlook from Hotmail and in their proper folders.
All other functions of Outlook work perfectly. When selected, I just cannot
get the dialog box for Rules and Alerts under Tools to remain open for more
than one half second.

Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules
 

I found an error in"Sync Issues" folder, (see below), that may or may not be
related to my rules problems. The error recurs every time Outlook syncs with
Hotmail. I receive all of my emails coorectly. It seesm to be an address or
address book issue. My original problem still exists. I also checked the
"Local Failures folder, which is a sub floder of the "Sync Issues", folder
and it is empty.

Error Message Follows:

The following issues occurred while synchronizing with the server:


*******************
*Request* 09:42:23:0671
GET
http://sync.calendar.live.com/calend...0-02T13:27:57Z
X-HTTP-Method-Override: PUT
Cookie:
RPSTAuth=t=EwDQARAnAAAUWkziSC7RbDJKS1VkhugDegv7L0e AADSd%2bFIIshLrOGDTqAsESgG%2bkFdpclkULiuSa1/JTJ2LugTlJzrTY6D6SI0Y2FB8S%2bjFZ5UD%2b1tWsX1AYCHqi Tm%2bsUwfEfxxOpCqr31ggezjRsyq7yOddcw7EelfPXoHGe0TF ckqW8waR1YmLvWQNQUCFgILcUne1g8E6jPD0OcwA2YAAAih4y8 uknpEPCABrpHHPjMeYmD1r2dvNVITIk6aMGIVTshs6J3deKjS3 pGi0q1iJHY93BmNvTiwpDWxoX9%2bUfc%2bJPX9hMRpGhPMHSZ PFgqGPFoZQJIvIKW/QQqsAsyNj53xSpzRbyqcshSEI3dbC0ZY5SB2lQoR6TmCpPzuI3 qbkl9ig5iX2WSaqdmJt%2biFvgXKNjnsISnA6UhXF4z6Kb%2bK l4EsC3PlyK3ZIIIBoVAmUDoU1i1pFrGcuCxhth6P5/yc573EArRBOf9fVx58HWb%2bOZlSX13LM4DzzcP7nd3Sr%2bEK 336aXz3co7Xv9AWs/07YGA6MqpTHdphlGSCSzlS6st0CkiQk2sviZeOrbhONRZOwZo6 BjVhmJXQb90XQ5TKb%2bIWn9qp8RQYBNAE=%26p=;
Content-Type: multipart/related;
boundary=_E7E403A1-3A2B-48F1-BFDD-6FD9B9BD4AC2_; charset=utf-8

*Response* 00:00:00:0000


*******************Folder Collection Sync Key:
0{5c54ec5a-b616-4eec-8f2b-24e7605e8fe9}3702

Message Collection Sync Key: 0{bf20f262-24e0-44f8-bf60-8735baf94516}3701

Network operation failed


*******************
*Request* 09:42:45:0015
POST http://by141ds.bay141.mail.services.....0.0/Sync.aspx
?xml version="1.0" encoding="utf-8"?Sync xmlns="AirSync:"
xmlns:A="EMAIL:" xmlns:B="HMMAIL:" xmlns:C="HMFOLDER:"
xmlns:D="HMSYNC:"CollectionsCollectionClass Folder/ClassSyncKey0{5c54ec5a-b616-4eec-8f2b-24e7605e8fe9}3702/SyncKeyGetChanges//CollectionCollectionClassEmail/ClassSyncKey0{bf20f262-24e0-44f8-bf60-8735baf94516}3701/SyncKeyGetChanges//Collection/Collections/Sync
*Response* 00:00:00:0000


*******************
*******************
*Request* 09:43:06:0343
POST http://contacts.msn.com/ABService/ABService.asmx
ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"
abId00000000-0000-0000-0000-000000000000/abIdabViewFull/abViewlastChange2009-09-23T12:20:55.817-07:00/lastChangedeltasOnlytrue/deltasOnly/ABFindAll
*Response* 00:00:00:0000


*******************Network operation failed


*******************
*Request* 09:43:27:0890
POST
http://by141ds.bay141.mail.services..../Settings.aspx
?xml version="1.0" encoding="utf-8"?Settings
xmlns="HMSETTINGS:"ServiceSettingsSafetySchema Version1/SafetySchemaVersionSafetyLevelRulesGetVersion//SafetyLevelRulesSafetyActionsGetVersion//SafetyActionsPropertiesGet//Properties/ServiceSettingsAccountSettingsGetProperties//Get/AccountSettings/Settings
*Response* 00:00:00:0000


"Brian Tillman [MVP - Outlook]" wrote:

"edgers" wrote in message
...

Yes, in safe mode the exact same problem exists. I am using a created
account
the synchronizes with my Hotmail account, (same userid and password). I have
never used the default userid "Personal Folders". "Personal Folders" still
exists but has no downloaded email files. All files from my Hotmail account
are downloaded ino this created account name. All else works perfectly
except
the Rules and Alerts.

Is the Hotmail folder set the default delivery location? Click ToolsE-mail
AccountsChange. Examine the "Deliver new e-mail to the following location"
drop-down.
--
Brian Tillman [MVP-Outlook]

Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules
 

I found an error in"Sync Issues" folder, (see below), that may or may not be
related to my rules problems. The error recurs every time Outlook syncs with
Hotmail. I receive all of my emails coorectly. It seesm to be an address or
address book issue. My original problem still exists. I also checked the
"Local Failures folder, which is a sub floder of the "Sync Issues", folder
and it is empty.

Error Message Follows:

The following issues occurred while synchronizing with the server:


*******************
*Request* 09:42:23:0671
GET
http://sync.calendar.live.com/calend...0-02T13:27:57Z
X-HTTP-Method-Override: PUT
Cookie:
RPSTAuth=t=EwDQARAnAAAUWkziSC7RbDJKS1VkhugDegv7L0e AADSd%2bFIIshLrOGDTqAsESgG%2bkFdpclkULiuSa1/JTJ2LugTlJzrTY6D6SI0Y2FB8S%2bjFZ5UD%2b1tWsX1AYCHqi Tm%2bsUwfEfxxOpCqr31ggezjRsyq7yOddcw7EelfPXoHGe0TF ckqW8waR1YmLvWQNQUCFgILcUne1g8E6jPD0OcwA2YAAAih4y8 uknpEPCABrpHHPjMeYmD1r2dvNVITIk6aMGIVTshs6J3deKjS3 pGi0q1iJHY93BmNvTiwpDWxoX9%2bUfc%2bJPX9hMRpGhPMHSZ PFgqGPFoZQJIvIKW/QQqsAsyNj53xSpzRbyqcshSEI3dbC0ZY5SB2lQoR6TmCpPzuI3 qbkl9ig5iX2WSaqdmJt%2biFvgXKNjnsISnA6UhXF4z6Kb%2bK l4EsC3PlyK3ZIIIBoVAmUDoU1i1pFrGcuCxhth6P5/yc573EArRBOf9fVx58HWb%2bOZlSX13LM4DzzcP7nd3Sr%2bEK 336aXz3co7Xv9AWs/07YGA6MqpTHdphlGSCSzlS6st0CkiQk2sviZeOrbhONRZOwZo6 BjVhmJXQb90XQ5TKb%2bIWn9qp8RQYBNAE=%26p=;
Content-Type: multipart/related;
boundary=_E7E403A1-3A2B-48F1-BFDD-6FD9B9BD4AC2_; charset=utf-8

*Response* 00:00:00:0000


*******************Folder Collection Sync Key:
0{5c54ec5a-b616-4eec-8f2b-24e7605e8fe9}3702

Message Collection Sync Key: 0{bf20f262-24e0-44f8-bf60-8735baf94516}3701

Network operation failed


*******************
*Request* 09:42:45:0015
POST http://by141ds.bay141.mail.services.....0.0/Sync.aspx
?xml version="1.0" encoding="utf-8"?Sync xmlns="AirSync:"
xmlns:A="EMAIL:" xmlns:B="HMMAIL:" xmlns:C="HMFOLDER:"
xmlns:D="HMSYNC:"CollectionsCollectionClass Folder/ClassSyncKey0{5c54ec5a-b616-4eec-8f2b-24e7605e8fe9}3702/SyncKeyGetChanges//CollectionCollectionClassEmail/ClassSyncKey0{bf20f262-24e0-44f8-bf60-8735baf94516}3701/SyncKeyGetChanges//Collection/Collections/Sync
*Response* 00:00:00:0000


*******************
*******************
*Request* 09:43:06:0343
POST http://contacts.msn.com/ABService/ABService.asmx
ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"
abId00000000-0000-0000-0000-000000000000/abIdabViewFull/abViewlastChange2009-09-23T12:20:55.817-07:00/lastChangedeltasOnlytrue/deltasOnly/ABFindAll
*Response* 00:00:00:0000


*******************Network operation failed


*******************
*Request* 09:43:27:0890
POST
http://by141ds.bay141.mail.services..../Settings.aspx
?xml version="1.0" encoding="utf-8"?Settings
xmlns="HMSETTINGS:"ServiceSettingsSafetySchema Version1/SafetySchemaVersionSafetyLevelRulesGetVersion//SafetyLevelRulesSafetyActionsGetVersion//SafetyActionsPropertiesGet//Properties/ServiceSettingsAccountSettingsGetProperties//Get/AccountSettings/Settings
*Response* 00:00:00:0000


"Roady [MVP]" wrote:

Does it work correctly when you open Outlook in Safe Mode?
Start- Run; outlook.exe /safe

Which mail account type are you using?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"edgers" wrote in message
...
Within XP SP3 using Outlook 2003, I created several rules for messages in
Inbox and Junk Mail. Since establishing them, they are not working and I
cannot access any of those rules through Nav. Pane clicking on Tools -
Options - Rules Alerts. When I try to access the rues as previously
described, a dialog box opens for about one-half second and closes /
disappears before I can even read it.

Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules
 

I found an error in"Sync Issues" folder, (see below), that may or may not be
related to my rules problems. The error recurs every time Outlook syncs with
Hotmail. I receive all of my emails coorectly. It seesm to be an address or
address book issue. My original problem still exists. I also checked the
"Local Failures folder, which is a sub floder of the "Sync Issues", folder
and it is empty.

Error Message Follows:

The following issues occurred while synchronizing with the server:


*******************
*Request* 09:42:23:0671
GET
http://sync.calendar.live.com/calend...0-02T13:27:57Z
X-HTTP-Method-Override: PUT
Cookie:
RPSTAuth=t=EwDQARAnAAAUWkziSC7RbDJKS1VkhugDegv7L0e AADSd%2bFIIshLrOGDTqAsESgG%2bkFdpclkULiuSa1/JTJ2LugTlJzrTY6D6SI0Y2FB8S%2bjFZ5UD%2b1tWsX1AYCHqi Tm%2bsUwfEfxxOpCqr31ggezjRsyq7yOddcw7EelfPXoHGe0TF ckqW8waR1YmLvWQNQUCFgILcUne1g8E6jPD0OcwA2YAAAih4y8 uknpEPCABrpHHPjMeYmD1r2dvNVITIk6aMGIVTshs6J3deKjS3 pGi0q1iJHY93BmNvTiwpDWxoX9%2bUfc%2bJPX9hMRpGhPMHSZ PFgqGPFoZQJIvIKW/QQqsAsyNj53xSpzRbyqcshSEI3dbC0ZY5SB2lQoR6TmCpPzuI3 qbkl9ig5iX2WSaqdmJt%2biFvgXKNjnsISnA6UhXF4z6Kb%2bK l4EsC3PlyK3ZIIIBoVAmUDoU1i1pFrGcuCxhth6P5/yc573EArRBOf9fVx58HWb%2bOZlSX13LM4DzzcP7nd3Sr%2bEK 336aXz3co7Xv9AWs/07YGA6MqpTHdphlGSCSzlS6st0CkiQk2sviZeOrbhONRZOwZo6 BjVhmJXQb90XQ5TKb%2bIWn9qp8RQYBNAE=%26p=;
Content-Type: multipart/related;
boundary=_E7E403A1-3A2B-48F1-BFDD-6FD9B9BD4AC2_; charset=utf-8

*Response* 00:00:00:0000


*******************Folder Collection Sync Key:
0{5c54ec5a-b616-4eec-8f2b-24e7605e8fe9}3702

Message Collection Sync Key: 0{bf20f262-24e0-44f8-bf60-8735baf94516}3701

Network operation failed


*******************
*Request* 09:42:45:0015
POST http://by141ds.bay141.mail.services.....0.0/Sync.aspx
?xml version="1.0" encoding="utf-8"?Sync xmlns="AirSync:"
xmlns:A="EMAIL:" xmlns:B="HMMAIL:" xmlns:C="HMFOLDER:"
xmlns:D="HMSYNC:"CollectionsCollectionClass Folder/ClassSyncKey0{5c54ec5a-b616-4eec-8f2b-24e7605e8fe9}3702/SyncKeyGetChanges//CollectionCollectionClassEmail/ClassSyncKey0{bf20f262-24e0-44f8-bf60-8735baf94516}3701/SyncKeyGetChanges//Collection/Collections/Sync
*Response* 00:00:00:0000


*******************
*******************
*Request* 09:43:06:0343
POST http://contacts.msn.com/ABService/ABService.asmx
ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"
abId00000000-0000-0000-0000-000000000000/abIdabViewFull/abViewlastChange2009-09-23T12:20:55.817-07:00/lastChangedeltasOnlytrue/deltasOnly/ABFindAll
*Response* 00:00:00:0000


*******************Network operation failed


*******************
*Request* 09:43:27:0890
POST
http://by141ds.bay141.mail.services..../Settings.aspx
?xml version="1.0" encoding="utf-8"?Settings
xmlns="HMSETTINGS:"ServiceSettingsSafetySchema Version1/SafetySchemaVersionSafetyLevelRulesGetVersion//SafetyLevelRulesSafetyActionsGetVersion//SafetyActionsPropertiesGet//Properties/ServiceSettingsAccountSettingsGetProperties//Get/AccountSettings/Settings
*Response* 00:00:00:0000


"Roady [MVP]" wrote:

Does it work correctly when you open Outlook in Safe Mode?
Start- Run; outlook.exe /safe

Which mail account type are you using?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"edgers" wrote in message
...
Within XP SP3 using Outlook 2003, I created several rules for messages in
Inbox and Junk Mail. Since establishing them, they are not working and I
cannot access any of those rules through Nav. Pane clicking on Tools -
Options - Rules Alerts. When I try to access the rues as previously
described, a dialog box opens for about one-half second and closes /
disappears before I can even read it.

Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules
 

"edgers" wrote in message
...

I found an error in"Sync Issues" folder, (see below),

I'm not familiar with the information placed in the Sync issues folder. See
if there's anything about it at http://windowslivehelp.com/

You didn't say what you found when you looked at the delivery location
drop-down.
--
Brian Tillman [MVP-Outlook]

Cannot Access Any Rules Thru Nav. Pane Tools - Options - Rules
 

I selected Tools/email accounts/change (for the only account that exists)
and went to the drop down box for "deliver email to account" and the account
name and password are correct. It is identical to the account and folder name
in Outlook and the userid in Hotmail all using the same password. I do
receive all of my email in Outlook from Hotmail and in their proper folders.
All other functions of Outlook work perfectly. When selected, I just cannot
get the dialog box for Rules and Alerts under Tools to remain open for more
than one half second.


"Brian Tillman [MVP - Outlook]" wrote:

"edgers" wrote in message
...

I found an error in"Sync Issues" folder, (see below),

I'm not familiar with the information placed in the Sync issues folder. See
if there's anything about it at http://windowslivehelp.com/

You didn't say what you found when you looked at the delivery location
drop-down.
--
Brian Tillman [MVP-Outlook]