Outlook 2007 does not receive messages vista
 

Hello,

I am trying to fix a friend's problem so any help would be great.

When we click on send/receive, nothing happens,
no progress shows.

When he sends to himself, you can see the message leave the outbox but does
not go to the inbox.

ISP confirmed settings are correct.

"test account settings" works fine.

Tried office diagnostics - did not help.

Repair office in add-remove programs - did not help.

Downloaded all updates - did not help.

Turned on logging. In the opmlog.log there is no reference to the POP3
server, strange. Only SMTP.

What could we try next? Thank you.

Outlook 2007 does not receive messages vista
 

This can be caused by having the Web Search toolbar installed.
Try un-installing and see if the issue is still there

Kind regards

Terry

"Sirius" wrote in message
...
Hello,

I am trying to fix a friend's problem so any help would be great.

When we click on send/receive, nothing happens,
no progress shows.

When he sends to himself, you can see the message leave the outbox but
does not go to the inbox.

ISP confirmed settings are correct.

"test account settings" works fine.

Tried office diagnostics - did not help.

Repair office in add-remove programs - did not help.

Downloaded all updates - did not help.

Turned on logging. In the opmlog.log there is no reference to the POP3
server, strange. Only SMTP.

What could we try next? Thank you.

Outlook 2007 does not receive messages vista
 

Do we uninstall it from Outlook only, or from the computer itself?

Thank you.

"Terry" wrote in message
...
This can be caused by having the Web Search toolbar installed.
Try un-installing and see if the issue is still there

Kind regards

Terry

"Sirius" wrote in message
...
Hello,

I am trying to fix a friend's problem so any help would be great.

When we click on send/receive, nothing happens,
no progress shows.

When he sends to himself, you can see the message leave the outbox but
does not go to the inbox.

ISP confirmed settings are correct.

"test account settings" works fine.

Tried office diagnostics - did not help.

Repair office in add-remove programs - did not help.

Downloaded all updates - did not help.

Turned on logging. In the opmlog.log there is no reference to the POP3
server, strange. Only SMTP.

What could we try next? Thank you.

Outlook 2007 does not receive messages vista
 

From the computer itself

"Sirius" wrote in message
...
Do we uninstall it from Outlook only, or from the computer itself?

Thank you.

"Terry" wrote in message
...
This can be caused by having the Web Search toolbar installed.
Try un-installing and see if the issue is still there

Kind regards

Terry

"Sirius" wrote in message
...
Hello,

I am trying to fix a friend's problem so any help would be great.

When we click on send/receive, nothing happens,
no progress shows.

When he sends to himself, you can see the message leave the outbox but
does not go to the inbox.

ISP confirmed settings are correct.

"test account settings" works fine.

Tried office diagnostics - did not help.

Repair office in add-remove programs - did not help.

Downloaded all updates - did not help.

Turned on logging. In the opmlog.log there is no reference to the POP3
server, strange. Only SMTP.

What could we try next? Thank you.

Outlook 2007 does not receive messages vista
 

Uninstalled Google desktop and toolbar, but the issue is
still there. Thank you.

"Terry" wrote in message
...
From the computer itself

"Sirius" wrote in message
...
Do we uninstall it from Outlook only, or from the computer itself?

Thank you.

"Terry" wrote in message
...
This can be caused by having the Web Search toolbar installed.
Try un-installing and see if the issue is still there

Kind regards

Terry

"Sirius" wrote in message
...
Hello,

I am trying to fix a friend's problem so any help would be great.

When we click on send/receive, nothing happens,
no progress shows.

When he sends to himself, you can see the message leave the outbox but
does not go to the inbox.

ISP confirmed settings are correct.

"test account settings" works fine.

Tried office diagnostics - did not help.

Repair office in add-remove programs - did not help.

Downloaded all updates - did not help.

Turned on logging. In the opmlog.log there is no reference to the POP3
server, strange. Only SMTP.

What could we try next? Thank you.

Outlook 2007 does not receive messages vista
 

Do you have 'My Web Search' Toolbar listed in your programs?
This is usually the culprit. (Not google toolbar!!)

You can also look at:
http://forums.windowsvistamagazine.c...read/5708.aspx

http://www.ads-links.com/index.php/h...ys-router.html

http://www.microsoft.com/downloads/d...displaylang=en

HTH

Terry

"Sirius" wrote in message
...
Uninstalled Google desktop and toolbar, but the issue is
still there. Thank you.

"Terry" wrote in message
...
From the computer itself

"Sirius" wrote in message
...
Do we uninstall it from Outlook only, or from the computer itself?

Thank you.

"Terry" wrote in message
...
This can be caused by having the Web Search toolbar installed.
Try un-installing and see if the issue is still there

Kind regards

Terry

"Sirius" wrote in message
...
Hello,

I am trying to fix a friend's problem so any help would be great.

When we click on send/receive, nothing happens,
no progress shows.

When he sends to himself, you can see the message leave the outbox but
does not go to the inbox.

ISP confirmed settings are correct.

"test account settings" works fine.

Tried office diagnostics - did not help.

Repair office in add-remove programs - did not help.

Downloaded all updates - did not help.

Turned on logging. In the opmlog.log there is no reference to the POP3
server, strange. Only SMTP.

What could we try next? Thank you.

Outlook 2007 does not receive messages vista
 

No, no such. It's not in IE toolbars either.


"Terry" wrote in message
...
Do you have 'My Web Search' Toolbar listed in your programs?
This is usually the culprit. (Not google toolbar!!)

You can also look at:
http://forums.windowsvistamagazine.c...read/5708.aspx

http://www.ads-links.com/index.php/h...ys-router.html

http://www.microsoft.com/downloads/d...displaylang=en

HTH

Terry

"Sirius" wrote in message
...
Uninstalled Google desktop and toolbar, but the issue is
still there. Thank you.

"Terry" wrote in message
...
From the computer itself

"Sirius" wrote in message
...
Do we uninstall it from Outlook only, or from the computer itself?

Thank you.

"Terry" wrote in message
...
This can be caused by having the Web Search toolbar installed.
Try un-installing and see if the issue is still there

Kind regards

Terry

"Sirius" wrote in message
...
Hello,

I am trying to fix a friend's problem so any help would be great.

When we click on send/receive, nothing happens,
no progress shows.

When he sends to himself, you can see the message leave the outbox
but does not go to the inbox.

ISP confirmed settings are correct.

"test account settings" works fine.

Tried office diagnostics - did not help.

Repair office in add-remove programs - did not help.

Downloaded all updates - did not help.

Turned on logging. In the opmlog.log there is no reference to the
POP3 server, strange. Only SMTP.

What could we try next? Thank you.

Outlook 2007 does not receive messages vista
 

Make sure you sure your pst files was all right? if not, you can try
a tool called Advanced Outlook Repair. You can download a free demo
version at http://www.datanumen.com/aor/aor.exe . I think it is a
useful repair tool for you. It is easy to recover your PST file by
using its wizard. It is a powerful tool to recover messages, folders
and other objects from corrupt or damaged Microsoft Outlook PST
files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/

Wangdong

Outlook 2007 does not receive messages vista
 

Make sure you sure your pst files was all right? if not, you can try
a tool called Advanced Outlook Repair. You can download a free demo
version at http://www.datanumen.com/aor/aor.exe . I think it is a
useful repair tool for you. It is easy to recover your PST file by
using its wizard. It is a powerful tool to recover messages, folders
and other objects from corrupt or damaged Microsoft Outlook PST
files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/


Wangdong