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-   -   Unable to delete email - grayed out (http://www.outlookbanter.com/outlook-general-queries/94915-unable-delete-email-grayed-out.html)

Slinky[_2_] September 15th 09 06:15 AM

Unable to delete email - grayed out
 
Here's a weird one. I am unable to delete any emails the way I used to
in Outlook 2007. The delete button is grayed out and disabled when a
message is selected. The delete key doesn't work. The only thing that
does is control-delete to permanently delete a message.

I don't recall making changes. Some problems I originally had were
with Kaspersky but I disabled its spam checker. I used scanpst on this
file, which opens fine. I created a new fresh pst and dragged all the
emails and folders into it and still I can't delete emails the normal
way.

Anyone see this before? Using Vista 64 ultimate.

Slinky[_2_] September 15th 09 06:26 AM

Unable to delete email - grayed out
 
On Tue, 15 Sep 2009 01:15:25 -0400, Slinky
wrote:

Here's a weird one. I am unable to delete any emails the way I used to
in Outlook 2007. The delete button is grayed out and disabled when a
message is selected. The delete key doesn't work. The only thing that
does is control-delete to permanently delete a message.

I don't recall making changes. Some problems I originally had were
with Kaspersky but I disabled its spam checker. I used scanpst on this
file, which opens fine. I created a new fresh pst and dragged all the
emails and folders into it and still I can't delete emails the normal
way.

Anyone see this before? Using Vista 64 ultimate.


INteresting. If you drag the email out of inbox and into a subfolder,
delete works as it normally does. Only email in the "inbox" doesn't
work.

Brian Tillman [MVP - Outlook] September 15th 09 03:50 PM

Unable to delete email - grayed out
 
"Slinky" wrote in message
...

Here's a weird one. I am unable to delete any emails the way I used to
in Outlook 2007. The delete button is grayed out and disabled when a
message is selected. The delete key doesn't work. The only thing that
does is control-delete to permanently delete a message.


That should be Shift-Delete.

I don't recall making changes. Some problems I originally had were
with Kaspersky but I disabled its spam checker. I used scanpst on this
file, which opens fine. I created a new fresh pst and dragged all the
emails and folders into it and still I can't delete emails the normal
way.

Anyone see this before? Using Vista 64 ultimate.


What type of account?
--
Brian Tillman [MVP-Outlook]



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