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#1
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turn off encryption
can not send emails, have ran encryption and cant get it off
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#2
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turn off encryption
Can you explain the problem with a bit more detail? Include the outlook
version, type of account (pop/imap/exchange) exactly what you did and what happens when you try to send mail - include any error messages you get. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "gerard" wrote in message ... can not send emails, have ran encryption and cant get it off |
#3
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turn off encryption
out look 2003. the message is encrypted by acer edata security management. i
ran that programe by mistake. not an it expert dont know if this onfo will help "Diane Poremsky [MVP]" wrote: Can you explain the problem with a bit more detail? Include the outlook version, type of account (pop/imap/exchange) exactly what you did and what happens when you try to send mail - include any error messages you get. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "gerard" wrote in message ... can not send emails, have ran encryption and cant get it off |
#4
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turn off encryption
"gerard" wrote in message
... out look 2003. the message is encrypted by acer edata security management. i ran that programe by mistake. not an it expert dont know if this onfo will help I don't see how this is an Outlook question. Ask the people to sold you the security program. -- Brian Tillman [MVP-Outlook] |
#5
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turn off encryption
if you aren't using the software, uninstall it. But first check with Acer
experts - if you have items encrypted and uninstall it, they might remain encrypted. See http://www.google.com/search?q=acer+...ity+management for links to information - few of us here have Acers or use the software. If you can find an Acer forum you'll get better advice. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "gerard" wrote in message ... out look 2003. the message is encrypted by acer edata security management. i ran that programe by mistake. not an it expert dont know if this onfo will help "Diane Poremsky [MVP]" wrote: Can you explain the problem with a bit more detail? Include the outlook version, type of account (pop/imap/exchange) exactly what you did and what happens when you try to send mail - include any error messages you get. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "gerard" wrote in message ... can not send emails, have ran encryption and cant get it off |
#6
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turn off encryption
the error message that is coming up is 800cccod, the encryption is not the
problem. i've went into gmail went through all the instruction to set my emails up with outlook, messages still failing to send "Diane Poremsky [MVP]" wrote: if you aren't using the software, uninstall it. But first check with Acer experts - if you have items encrypted and uninstall it, they might remain encrypted. See http://www.google.com/search?q=acer+...ity+management for links to information - few of us here have Acers or use the software. If you can find an Acer forum you'll get better advice. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "gerard" wrote in message ... out look 2003. the message is encrypted by acer edata security management. i ran that programe by mistake. not an it expert dont know if this onfo will help "Diane Poremsky [MVP]" wrote: Can you explain the problem with a bit more detail? Include the outlook version, type of account (pop/imap/exchange) exactly what you did and what happens when you try to send mail - include any error messages you get. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "gerard" wrote in message ... can not send emails, have ran encryption and cant get it off |
#7
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turn off encryption
gerard wrote:
the error message that is coming up is 800cccod, the encryption is not the problem. i've went into gmail went through all the instruction to set my emails up with outlook, messages still failing to send So which problem do you want help with? "can not send emails, have ran encryption and cant get it off" That describes TWO problems. If encryption is no longer what you care about, no point in asking about it. Not until your last post did you ever bother to mention Gmail. So did you enable POP or IMAP access in your Gmail account? Go check the server-side settings in your account. |
#8
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turn off encryption
Are you scanning outgoing email with an antivirus scanner?
What firewall do you use? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "gerard" wrote in message ... the error message that is coming up is 800cccod, the encryption is not the problem. i've went into gmail went through all the instruction to set my emails up with outlook, messages still failing to send "Diane Poremsky [MVP]" wrote: if you aren't using the software, uninstall it. But first check with Acer experts - if you have items encrypted and uninstall it, they might remain encrypted. See http://www.google.com/search?q=acer+...ity+management for links to information - few of us here have Acers or use the software. If you can find an Acer forum you'll get better advice. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "gerard" wrote in message ... out look 2003. the message is encrypted by acer edata security management. i ran that programe by mistake. not an it expert dont know if this onfo will help "Diane Poremsky [MVP]" wrote: Can you explain the problem with a bit more detail? Include the outlook version, type of account (pop/imap/exchange) exactly what you did and what happens when you try to send mail - include any error messages you get. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: "gerard" wrote in message ... can not send emails, have ran encryption and cant get it off |
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