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turn off encryption



 
 
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  #1  
Old August 27th 09, 12:40 AM posted to microsoft.public.outlook
gerard
external usenet poster
 
Posts: 4
Default turn off encryption

can not send emails, have ran encryption and cant get it off
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  #2  
Old August 27th 09, 01:15 AM posted to microsoft.public.outlook
Diane Poremsky [MVP]
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Posts: 12,991
Default turn off encryption

Can you explain the problem with a bit more detail? Include the outlook
version, type of account (pop/imap/exchange) exactly what you did and what
happens when you try to send mail - include any error messages you get.

--
Diane Poremsky [MVP - Outlook]
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"gerard" wrote in message
...
can not send emails, have ran encryption and cant get it off


  #3  
Old August 27th 09, 10:52 AM posted to microsoft.public.outlook
gerard
external usenet poster
 
Posts: 4
Default turn off encryption

out look 2003. the message is encrypted by acer edata security management. i
ran that programe by mistake. not an it expert dont know if this onfo will
help

"Diane Poremsky [MVP]" wrote:

Can you explain the problem with a bit more detail? Include the outlook
version, type of account (pop/imap/exchange) exactly what you did and what
happens when you try to send mail - include any error messages you get.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"gerard" wrote in message
...
can not send emails, have ran encryption and cant get it off



  #4  
Old August 27th 09, 01:49 PM posted to microsoft.public.outlook
Brian Tillman [MVP - Outlook]
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Posts: 4,874
Default turn off encryption

"gerard" wrote in message
...

out look 2003. the message is encrypted by acer edata security management.
i
ran that programe by mistake. not an it expert dont know if this onfo will
help


I don't see how this is an Outlook question. Ask the people to sold you the
security program.
--
Brian Tillman [MVP-Outlook]

  #5  
Old August 27th 09, 02:32 PM posted to microsoft.public.outlook
Diane Poremsky [MVP]
external usenet poster
 
Posts: 12,991
Default turn off encryption

if you aren't using the software, uninstall it. But first check with Acer
experts - if you have items encrypted and uninstall it, they might remain
encrypted.

See http://www.google.com/search?q=acer+...ity+management for links
to information - few of us here have Acers or use the software. If you can
find an Acer forum you'll get better advice.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"gerard" wrote in message
...
out look 2003. the message is encrypted by acer edata security
management. i
ran that programe by mistake. not an it expert dont know if this onfo will
help

"Diane Poremsky [MVP]" wrote:

Can you explain the problem with a bit more detail? Include the outlook
version, type of account (pop/imap/exchange) exactly what you did and
what
happens when you try to send mail - include any error messages you get.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"gerard" wrote in message
...
can not send emails, have ran encryption and cant get it off



  #6  
Old August 27th 09, 08:34 PM posted to microsoft.public.outlook
gerard
external usenet poster
 
Posts: 4
Default turn off encryption

the error message that is coming up is 800cccod, the encryption is not the
problem.
i've went into gmail went through all the instruction to set my emails up
with outlook, messages still failing to send

"Diane Poremsky [MVP]" wrote:

if you aren't using the software, uninstall it. But first check with Acer
experts - if you have items encrypted and uninstall it, they might remain
encrypted.

See http://www.google.com/search?q=acer+...ity+management for links
to information - few of us here have Acers or use the software. If you can
find an Acer forum you'll get better advice.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"gerard" wrote in message
...
out look 2003. the message is encrypted by acer edata security
management. i
ran that programe by mistake. not an it expert dont know if this onfo will
help

"Diane Poremsky [MVP]" wrote:

Can you explain the problem with a bit more detail? Include the outlook
version, type of account (pop/imap/exchange) exactly what you did and
what
happens when you try to send mail - include any error messages you get.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"gerard" wrote in message
...
can not send emails, have ran encryption and cant get it off



  #7  
Old August 27th 09, 10:17 PM posted to microsoft.public.outlook
VanguardLH[_2_]
external usenet poster
 
Posts: 1,313
Default turn off encryption

gerard wrote:

the error message that is coming up is 800cccod, the encryption is not the
problem.
i've went into gmail went through all the instruction to set my emails up
with outlook, messages still failing to send


So which problem do you want help with?

"can not send emails, have ran encryption and cant get it off"

That describes TWO problems. If encryption is no longer what you care
about, no point in asking about it.

Not until your last post did you ever bother to mention Gmail. So did
you enable POP or IMAP access in your Gmail account? Go check the
server-side settings in your account.
  #8  
Old August 30th 09, 03:27 AM posted to microsoft.public.outlook
Diane Poremsky [MVP]
external usenet poster
 
Posts: 12,991
Default turn off encryption

Are you scanning outgoing email with an antivirus scanner?
What firewall do you use?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"gerard" wrote in message
...
the error message that is coming up is 800cccod, the encryption is not the
problem.
i've went into gmail went through all the instruction to set my emails up
with outlook, messages still failing to send

"Diane Poremsky [MVP]" wrote:

if you aren't using the software, uninstall it. But first check with Acer
experts - if you have items encrypted and uninstall it, they might remain
encrypted.

See http://www.google.com/search?q=acer+...ity+management for
links
to information - few of us here have Acers or use the software. If you
can
find an Acer forum you'll get better advice.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"gerard" wrote in message
...
out look 2003. the message is encrypted by acer edata security
management. i
ran that programe by mistake. not an it expert dont know if this onfo
will
help

"Diane Poremsky [MVP]" wrote:

Can you explain the problem with a bit more detail? Include the
outlook
version, type of account (pop/imap/exchange) exactly what you did and
what
happens when you try to send mail - include any error messages you
get.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"gerard" wrote in message
...
can not send emails, have ran encryption and cant get it off



 




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