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email auto complete question ?



 
 
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  #1  
Old June 5th 09, 01:48 PM posted to microsoft.public.outlook
Dave Porter
external usenet poster
 
Posts: 3
Default email auto complete question ?

I have a client that just received a new computer so their auto complete email was reset...

My understanding is that you need to manually search for the recipient once and then that address
is remembered & will auto complete next time it is used...

This user is claiming that after 3 or 4 days some of the people he has previously emailed are no
longer auto-completing...

Anyone have any idea why this might be happening ?

regards, Dave Porter
DJ Software
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  #2  
Old June 5th 09, 01:59 PM posted to microsoft.public.outlook
Diane Poremsky [MVP]
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Posts: 12,991
Default email auto complete question ?

That usually happens when the profile is corrupt and outlook makes a new
one.
See http://www.slipstick.com/problems/nicknamecache.asp

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"Dave Porter" wrote in message
...
I have a client that just received a new computer so their auto complete
email was reset...

My understanding is that you need to manually search for the recipient
once and then that address is remembered & will auto complete next time it
is used...

This user is claiming that after 3 or 4 days some of the people he has
previously emailed are no longer auto-completing...

Anyone have any idea why this might be happening ?

regards, Dave Porter
DJ Software


  #3  
Old June 5th 09, 08:44 PM posted to microsoft.public.outlook
Billy Williams[_2_]
external usenet poster
 
Posts: 2
Default email auto complete question ?

The history of people he has email is stored in the NK2 files on his
computer. Have him locate them on the old computer and move them over to the
same location on the new computer.


--
Billy Williams
Williams IT Service
Microsoft Certified Professional
Microsoft Office User Specialist
CompTIA A+ Certified Computer Technician


"Dave Porter" wrote in message
...
I have a client that just received a new computer so their auto complete
email was reset...

My understanding is that you need to manually search for the recipient
once and then that address is remembered & will auto complete next time it
is used...

This user is claiming that after 3 or 4 days some of the people he has
previously emailed are no longer auto-completing...

Anyone have any idea why this might be happening ?

regards, Dave Porter
DJ Software




  #4  
Old June 11th 09, 11:56 PM posted to microsoft.public.outlook
Brian Tillman [MVP - Outlook]
external usenet poster
 
Posts: 4,874
Default email auto complete question ?

"Billy Williams" wrote in message
...

The history of people he has email is stored in the NK2 files on his
computer. Have him locate them on the old computer and move them over to the
same location on the new computer.


It must match the name of is mail profile as well.
--
Brian Tillman [MVP-Outlook]

 




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