Whenever users click on the 'Mail as attachment' button in Word the first
thing they have been getting for the last couple of months is the 'Choose
Profile dialog'. These users have only one email profile.

They don't get this when they run outlook outside of Word. I have attempted
to set HKCU\Software\Microsoft\Exchange\Client\Options\Pi ckLogonProfile to
zero in the registry, and also ticked the box 'Set as Default Profile'.
Neither of these seems to make an impact.

We are running Office 2000 on Windows Server 2000. There are no email
customisations installed that affect the 'email as attachment' button. This
is a recent phenomena, are there any service packs that may have made this
happen ?

Service packs for Office 2000? It's doubtful, unless it was security
related.

Is outlook open when they use the Send as attachment command?

--
Diane Poremsky [MVP - Outlook]
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Outlook & Exchange Solutions Center: http://www.slipstick.com

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"ivanm55" wrote in message
...

Whenever users click on the 'Mail as attachment' button in Word the
first
thing they have been getting for the last couple of months is the
'Choose
Profile dialog'. These users have only one email profile.

They don't get this when they run outlook outside of Word. I have
attempted
to set HKCU\Software\Microsoft\Exchange\Client\Options\Pi ckLogonProfile
to
zero in the registry, and also ticked the box 'Set as Default
Profile'.
Neither of these seems to make an impact.

We are running Office 2000 on Windows Server 2000. There are no email
customisations installed that affect the 'email as attachment' button.
This
is a recent phenomena, are there any service packs that may have made
this
happen ?




--
ivanm55