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Outlook keeps reloading all messages
I have just installed Outlook 2002 on a new computer
Every time I hit the send/receive button, Outlook reloads all the messages that are on the server, more than 1200 at this time How do I fix that ? Thanks to all in advance |
Outlook keeps reloading all messages
beaureg wrote:
I have just installed Outlook 2002 on a new computer On a new computer running WHAT operating system? Every time I hit the send/receive button, Outlook reloads all the messages that are on the server, more than 1200 at this time How do I fix that ? Did you alter the default behavior for the POP e-mail account defined within it to enable the "leave messages on server" option? Tried disabling the e-mail scanning feature in your antivirus software? |
Quote:
I have checked the box "leave messages on server" because I check my emails from different computers My AVG is set to scan incoming emails, I have had problem with infected emails in the past and want my emails scanned before downloading them to my computer |
Outlook keeps reloading all messages
beaureg wrote:
'VanguardLH wrote: beaureg wrote: I have just installed Outlook 2002 on a new computer- On a new computer running WHAT operating system? Every time I hit the send/receive button, Outlook reloads all the messages that are on the server, more than 1200 at this time How do I fix that ?- Did you alter the default behavior for the POP e-mail account defined within it to enable the "leave messages on server" option? Tried disabling the e-mail scanning feature in your antivirus software? I am using Win XP with SP2 I have checked the box "leave messages on server" because I check my emails from different computers My AVG is set to scan incoming emails, I have had problem with infected emails in the past and want my emails scanned before downloading them to my computer Scanning e-mails will give you no more protection than is afforded by the on-access (realtime) scanner. E-mail scanning is superfluous and redundant. The interrogation by the antivirus software will increase delays in delivery (from e-mail client to server and visa versa). The same on-access scanner is the one interrogating the e-mail traffic so there is no "extra" protection afforded by e-mail scanning but the interference by the antivirus program can (and will) cause problems. The Inbox is not for storing messages. If you want to keep messages around, create another folder, like "Received Items", and store them there. You can end up with corruption due to the excessive reindexing of records for the Inbox folder. You never mentioned to what TYPE of account you are connecting (POP, IMAP, HTTP, or Exchange). You never mentioned to WHOM you connect for e-mail service. Not all e-mail providers are fully POP3 compliant (Gmail being a prime example). |
Sorry for late reply, I was out of town
I have deleted all messages on the server, I feel there was a corrupted message in there that was causing the problems. I have stopped scanning incoming emails and have started moving my incoming emails to a received box Everything seems cool now I connect to a pop3 account and the server is sympatico.ca which has some deal with microsoft, so to access my emails on the road, I have to go to hotmail.com What are your thoughts on this ? Quote:
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Outlook keeps reloading all messages
"beaureg" wrote in message
... I connect to a pop3 account and the server is sympatico.ca which has some deal with microsoft, so to access my emails on the road, I have to go to hotmail.com What are your thoughts on this ? If you leave messages on the server (which ordinarily should NOT cause Outlook to download them every time), then you can read them on the road with whatever web interface Sympatico provides. -- Brian Tillman [MVP-Outlook] |
Since I have deleted all messages on the server and started anew, everything works fine, my feeling is that there was some corrupted message there that was causing the problem
The problem I am facing now is to reimport my messages from the old computer where they are in Outlook Express format which is somehow not compatible with Outlook Quote:
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Outlook keeps reloading all messages
"beaureg" wrote in message
... Since I have deleted all messages on the server and started anew, everything works fine, my feeling is that there was some corrupted message there that was causing the problem The problem I am facing now is to reimport my messages from the old computer where they are in Outlook Express format which is somehow not compatible with Outlook You'll need to transfer those messages to OE (or WIndows Mail) on the new PC and then transfer them to Outlook from there. -- Brian Tillman [MVP-Outlook] |
Outlook keeps reloading all messages
"Brian Tillman [MVP - Outlook]" wrote: "beaureg" wrote in message ... Since I have deleted all messages on the server and started anew, everything works fine, my feeling is that there was some corrupted message there that was causing the problem The problem I am facing now is to reimport my messages from the old computer where they are in Outlook Express format which is somehow not compatible with Outlook You'll need to transfer those messages to OE (or WIndows Mail) on the new PC and then transfer them to Outlook from there. -- Brian Tillman [MVP-Outlook] Hi Brian - I have a similar problem as above. I have just had to have a new hard drive installed on my desk top so the shop that did it backed up all the Office Outlook 2003 files (pst folders). When I went to pick up the puter they had put on 2000 so I gave them my disc and told them to install it. I then put on my husbands profile and my profile and added the files under each profile. On start-up his profile did a send receive and he got only new emails however when I switched to my profile it would not do a send receive atomatically. When I clicked on it it proceeded to download all the same emails it had already downloaded the previous day (over 1000). My laptop profile is working fine with just new emails being downloaded from the server. ISP is BT Broadband, I have 4 email addresses with them which are all duplicating, 1 yahoo address which is duplicating. Hotmail is NOT duplicating. I have taken the puter back to the shop and despite uninstalling the program they are getting the same problem repeatedly. I need the desktop back urgently - please can you help! |
Outlook keeps reloading all messages
"zuma" wrote in message
... Hi Brian - I have a similar problem as above. I have just had to have a new hard drive installed on my desk top so the shop that did it backed up all the Office Outlook 2003 files (pst folders). When I went to pick up the puter they had put on 2000 so I gave them my disc and told them to install it. I then put on my husbands profile and my profile and added the files under each profile. Are you referring to the Windows usernames here? Mail profiles aren't file system objects and cannot hold files, so I'm confused by your use of the word "profile". On start-up his profile did a send receive and he got only new emails however when I switched to my profile it would not do a send receive atomatically. When I clicked on it it proceeded to download all the same emails it had already downloaded the previous day (over 1000). My laptop profile is working fine with just new emails being downloaded from the server. Apparently he has Outlook delete messages from the server when he downloads and you leave copies on the server. Creating new mail profile resets the informaiton on what has been downloaded, so if you leave copies of messages on the server, Outlook will believe they're all new and ask for them again. Since you didn't rebuild the laptop, it knows w\hat it downloaded in the past and isn't confused by the old messages. The rebuilt PC, however doesn't have the history. ISP is BT Broadband, I have 4 email addresses with them which are all duplicating, 1 yahoo address which is duplicating. Hotmail is NOT duplicating. BT uses Yahoo for its mail services, so it's really no different than a regular Yahoo account. As long as a POP account leaves copies of messages on the server, creating a new mail profile will cause all the messages to download again. Hotmail doesn't use POP, so new mail is handled differently and doesn't have the problem. I have taken the puter back to the shop and despite uninstalling the program they are getting the same problem repeatedly. I need the desktop back urgently Uninstalling what program? You have a couple of choices that I can see. One is to use your web browser to log into your BT/Yahoo accounts online and move the messages in the server's Inbox to some other folder. If the messages aren't in the Inbox, Outlook can't see them to download. They'll still be available on line if you need to reference them from a remote location. Another alternative is that you can simply let them download fully again, which should reset the history and Outlook will track it from that point forward. You can install a duplicate message removal program to eliminate the duplicates. There's at least one free one available. See this: http://www.slipstick.com/addins/mail_duplicates.asp . Another choice is for you to create a new PST, make it your delivery location, allow Outlook to download all the messages to that PST, and when it finishes (aving rebuilt the download history). make your original PST the delivery location again and delete the PST with all the dupes in it. If I had to choose, I'd choose the server-side solution I mentioned first. -- Brian Tillman [MVP-Outlook] |
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