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Outlook 2003 fails to perform searches directly from shortcuts before first opening it
After upgrading from Outlook XP to Outlook 2003 it fails to perform
advanced searches by right clicking shortcuts pointing to containers from inside mailboxes other than the default Exchange mailbox. If you do the same operation by first opening the shortcut and then selecting the advanced search option, then Outlook performs the task as expected. In case that you try to reproduce the sequence described above by selecting an item from the folder list instead of the shortcut, then we have no problems. The computers we used in these testing are XP Professional with Office 2003 connected to a SBS 2000 server. It's important to mention that we have this problem ever since we started using office 2003 and even though we stay pretty current on all Windows updates, the problem remains. This Outllok 2003 behaviour is diferent to all previous versions; It seems that Outlook only logs into Exchange Server when an specific mailbox is manually requested by the user. If that is so, it is failing to perform the log by first selecting advanced search before actually opening the container. Any help would be greatly appreciated. |
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