When i setup outlook 2007 on our internal network everything works fine.
However when the user takes the computer to an external network Outlook 2007
does not work. It just says trying to connect and will never go to a
connected status. Once i delete the outlook profile and recreate it
everything works fine. We have had this same problem happen on about 5
different machines. All with outlook 2007, why is this happening?

How can i resolve this problem?

How is he trying to connect to the exchange server? RPC over HTTP or classic
Exchange?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"Jef" wrote in message
...
When i setup outlook 2007 on our internal network everything works fine.
However when the user takes the computer to an external network Outlook
2007
does not work. It just says trying to connect and will never go to a
connected status. Once i delete the outlook profile and recreate it
everything works fine. We have had this same problem happen on about 5
different machines. All with outlook 2007, why is this happening?

How can i resolve this problem?

It should be RPC over HTTP....We have hundreds of other users that are using
outlook 2003 & 2007 and it works great. So i dont think its a server
problem...
"Diane Poremsky {MVP}" wrote in message
...
How is he trying to connect to the exchange server? RPC over HTTP or
classic Exchange?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"Jef" wrote in message
...
When i setup outlook 2007 on our internal network everything works fine.
However when the user takes the computer to an external network Outlook
2007
does not work. It just says trying to connect and will never go to a
connected status. Once i delete the outlook profile and recreate it
everything works fine. We have had this same problem happen on about 5
different machines. All with outlook 2007, why is this happening?

How can i resolve this problem?

What about firewalls on the external network?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"Jef" wrote in message
...
It should be RPC over HTTP....We have hundreds of other users that are
using outlook 2003 & 2007 and it works great. So i dont think its a server
problem...
"Diane Poremsky {MVP}" wrote in message
...
How is he trying to connect to the exchange server? RPC over HTTP or
classic Exchange?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"Jef" wrote in message
...
When i setup outlook 2007 on our internal network everything works fine.
However when the user takes the computer to an external network Outlook
2007
does not work. It just says trying to connect and will never go to a
connected status. Once i delete the outlook profile and recreate it
everything works fine. We have had this same problem happen on about 5
different machines. All with outlook 2007, why is this happening?

How can i resolve this problem?