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Incomplete "reply to" address when replying to..
If I sent an e-mail and someone replied to that message, when I get
the reply I see the e-mail address in the original message area is correct except the .com part is not part of the link. It is like there is a space before the . in .com, but there isn't and it isn't a comma. I have checked the address in my account setup and it is correct. What might cause the reply to address to become corrupted like this? The result is return messages are not arriving. .... But you just said that when you get the reply... Which says that return messages are arriving... so, lets start with clearing the issue up a little. You are You mail Mary replies to your email. Do you get the reply? Whose address has a space entered in it? Where do you see the space? If you got the reply, can you reply to it? I'm just trying to understand exactly where the problem is, is it just that the email address isn't correct in the text of the message, or where does mail fail to be delivered? If I had to guess, something along the line is putting in a space into the message. If you're using a POP server, and there's a web based access to your email, check there, make sure that the space is visible there as well. If it is, ask the person replying to look at the message in their sent items. If the space is there, then it obviously isn't your problem. If it isn't there, try mailing them from a different address, like a hotmail address or a gmail address, and look at the reply there. If there's no space your web based mail reader, then I'd look at add-ins that Outlook has installed. Try starting it with a /safe switch and see what happens. My address shows as , which is correct (no space), but if you link to it, the address shows You might be right about the webmail suggestion, since Road Runner just upgraded their webmail server, it might be that. I will call them later today. Call them about what? Webmail is just a way to *access* your mail. It doesn't make any changes. Test before you call anyone. I gave you some good troubleshooting steps. If you want to ignore them, feel free. -- -f.h. |
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