Using Word XP as editor with Outlook 2k3
 

I have a customer using Office XP, he was consistently have issues with
Outlook due to the 2GB PST size limit, I upgraded him to Outlook 2k3 and he
can no longer use Word as the email editor (option is grayed out), do Word
and Outlook need to be the same version for this to work?

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Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
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Using Word XP as editor with Outlook 2k3
 

"David B." wrote in message
...
I have a customer using Office XP, he was consistently have issues with
Outlook due to the 2GB PST size limit, I upgraded him to Outlook 2k3 and he
can no longer use Word as the email editor (option is grayed out), do Word
and Outlook need to be the same version for this to work?

yes.

Using Word XP as editor with Outlook 2k3
 

Correct
He wouldnt have had issues with the size limit if he had made proper use of
archives

"David B." wrote in message
...
I have a customer using Office XP, he was consistently have issues with
Outlook due to the 2GB PST size limit, I upgraded him to Outlook 2k3 and he
can no longer use Word as the email editor (option is grayed out), do Word
and Outlook need to be the same version for this to work?

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
__________________________________________________ _______________________________