Hello,

I'm running Outlook 2007 on Vista Ultimate.

The contact information doesn't appear in my Outlook address book. So I
followed instructions in this article:
http://support.microsoft.com/kb/287563.

However, when I try to perform these steps:

Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder as
an e-mail address book check box, type a descriptive name, and then click
OK.

I cannot do this, because the checkbox is disabled.

Do you know how to fix this? I would appreciate any help.

Thank you,

Peter

When I looked at my Vista Ultimate running Outlook 2007, it said -

Windows Address Book has been replaced by Windows Contacts in this version
of Windows. Windows Contacts has all the features of the old Windows Address
Book, as well as some new features, such as the ability to add pictures to
your contacts.

Does that make any difference?

alric44

"Peter Afonin" wrote in message
...
Hello,

I'm running Outlook 2007 on Vista Ultimate.

The contact information doesn't appear in my Outlook address book. So I
followed instructions in this article:
http://support.microsoft.com/kb/287563.

However, when I try to perform these steps:

Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder
as an e-mail address book check box, type a descriptive name, and then
click OK.

I cannot do this, because the checkbox is disabled.

Do you know how to fix this? I would appreciate any help.

Thank you,

Peter

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

However - if you are using Outlook 2007 and the the checkbox is grayed,
you'll need to make a new profile as you can't add the Outlook Address Book
service due to a bug.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"Peter Afonin" wrote in message
...
Hello,

I'm running Outlook 2007 on Vista Ultimate.

The contact information doesn't appear in my Outlook address book. So I
followed instructions in this article:
http://support.microsoft.com/kb/287563.

However, when I try to perform these steps:

Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder
as an e-mail address book check box, type a descriptive name, and then
click OK.

I cannot do this, because the checkbox is disabled.

Do you know how to fix this? I would appreciate any help.

Thank you,

Peter

Thank you, no. Windows address book has nothing to do with Outlook.

Peter

alric44@hotmaildotcom wrote in message
...
When I looked at my Vista Ultimate running Outlook 2007, it said -

Windows Address Book has been replaced by Windows Contacts in this version
of Windows. Windows Contacts has all the features of the old Windows
Address Book, as well as some new features, such as the ability to add
pictures to your contacts.

Does that make any difference?

alric44

"Peter Afonin" wrote in message
...
Hello,

I'm running Outlook 2007 on Vista Ultimate.

The contact information doesn't appear in my Outlook address book. So I
followed instructions in this article:
http://support.microsoft.com/kb/287563.

However, when I try to perform these steps:

Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder
as an e-mail address book check box, type a descriptive name, and then
click OK.

I cannot do this, because the checkbox is disabled.

Do you know how to fix this? I would appreciate any help.

Thank you,

Peter

Thank you, Diane.

I guess this this my case:

"However - if you are using Outlook 2007 and the the checkbox is grayed,
you'll need to make a new profile as you can't add the Outlook Address Book
service due to a bug."

I don't want to create a new profile, because I have many accounts and rules
setup. Is there a way to copy everything to the new profile? I can just make
a copy of the profile, but this copies the bug as well, so it doesn't help.

Peter


"Diane Poremsky {MVP}" wrote in message
...
If you have Contacts in the Contacts folder but they are not accessible
when you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or address book. Is the Outlook Address Book present? If it isn't listed,
add it and close and restart Outlook. If it is listed, then remove it and
close then restart Outlook and repeat these steps to add it.

However - if you are using Outlook 2007 and the the checkbox is grayed,
you'll need to make a new profile as you can't add the Outlook Address
Book service due to a bug.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"Peter Afonin" wrote in message
...
Hello,

I'm running Outlook 2007 on Vista Ultimate.

The contact information doesn't appear in my Outlook address book. So I
followed instructions in this article:
http://support.microsoft.com/kb/287563.

However, when I try to perform these steps:

Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder
as an e-mail address book check box, type a descriptive name, and then
click OK.

I cannot do this, because the checkbox is disabled.

Do you know how to fix this? I would appreciate any help.

Thank you,

Peter

No, you can't copy the profile to the best of my knowledge. Try the steps
for Outlook 2007 in the KB article and hope it works.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"Peter Afonin" wrote in message
...
Thank you, Diane.

I guess this this my case:

"However - if you are using Outlook 2007 and the the checkbox is grayed,
you'll need to make a new profile as you can't add the Outlook Address
Book
service due to a bug."

I don't want to create a new profile, because I have many accounts and
rules setup. Is there a way to copy everything to the new profile? I can
just make a copy of the profile, but this copies the bug as well, so it
doesn't help.

Peter


"Diane Poremsky {MVP}" wrote in message
...
If you have Contacts in the Contacts folder but they are not accessible
when you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or address book. Is the Outlook Address Book present? If it isn't listed,
add it and close and restart Outlook. If it is listed, then remove it
and close then restart Outlook and repeat these steps to add it.

However - if you are using Outlook 2007 and the the checkbox is grayed,
you'll need to make a new profile as you can't add the Outlook Address
Book service due to a bug.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"Peter Afonin" wrote in message
...
Hello,

I'm running Outlook 2007 on Vista Ultimate.

The contact information doesn't appear in my Outlook address book. So I
followed instructions in this article:
http://support.microsoft.com/kb/287563.

However, when I try to perform these steps:

Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder
as an e-mail address book check box, type a descriptive name, and then
click OK.

I cannot do this, because the checkbox is disabled.

Do you know how to fix this? I would appreciate any help.

Thank you,

Peter

Peter Afonin wrote:

I don't want to create a new profile, because I have many accounts
and rules setup. Is there a way to copy everything to the new
profile? I can just make a copy of the profile, but this copies the
bug as well, so it doesn't help.

Whenever you change Outlook versions it's always a good idea to create a new
mail profile.
--
Brian Tillman [MVP-Outlook]

"Peter Afonin" wrote:

Hello,

I'm running Outlook 2007 on Vista Ultimate.

The contact information doesn't appear in my Outlook address book. So I
followed instructions in this article:
http://support.microsoft.com/kb/287563.

However, when I try to perform these steps:

Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder as
an e-mail address book check box, type a descriptive name, and then click
OK.

I cannot do this, because the checkbox is disabled.

Do you know how to fix this? I would appreciate any help.

Thank you,

Peter

If you find an answer, please let me know kjnqueen3eatel.net
Thanks'Ann