Exchange 2003 SP2 + Outlook 2003 SP3 (Cached Exchange mode)
How can I tell if the OST file is Unicode-formatted or not?

Here is more details:
A laptop user intermittently receives emails with blank message body.
I have done tons research on this issue and got no solutions. I am
currently suspecting the user's large OST file which is about 2GB now.
One MS KB article says that Unicode-formatted OST file supports up to
20GB, while Ansi-formtted OST file supports up to 2GB.
How can I tell which format the OST file is using?


Thanks a lot!!

jack

Jack wrote:

Exchange 2003 SP2 + Outlook 2003 SP3 (Cached Exchange mode)
How can I tell if the OST file is Unicode-formatted or not?

Right-click the mailbox root in the Navigation Pane. Select Properties,
then click Advanced. Select the Advanced tab. There is a "Mailbox Mode"
section near the bottom that will say.
--
Brian Tillman [MVP-Outlook]

On Feb 25, 6:09*am, "Brian Tillman" wrote:
Jack wrote:
Exchange 2003 SP2 *+ Outlook 2003 SP3 (Cached Exchange mode)
How can I tell if the OST file is Unicode-formatted or not?

Right-click the mailbox root in the Navigation Pane. *Select Properties,
then click Advanced. *Select the Advanced tab. *There is a "Mailbox Mode"
section near the bottom that will say.
--
Brian Tillman [MVP-Outlook]

Thanks a lot Brian for the prompt reply!!
I did what you said - it is "Unicode"

thanks again and have a great day

jack

As an FYI, Outlook 2003 and Exchange 2003 will always have Unicode ost.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"Jack" wrote in message
...
On Feb 25, 6:09 am, "Brian Tillman" wrote:
Jack wrote:
Exchange 2003 SP2 + Outlook 2003 SP3 (Cached Exchange mode)
How can I tell if the OST file is Unicode-formatted or not?

Right-click the mailbox root in the Navigation Pane. Select Properties,
then click Advanced. Select the Advanced tab. There is a "Mailbox Mode"
section near the bottom that will say.
--
Brian Tillman [MVP-Outlook]

Thanks a lot Brian for the prompt reply!!
I did what you said - it is "Unicode"

thanks again and have a great day

jack