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Rules problem with internal emails





 
 
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  #1  
Old February 6th 08, 01:37 PM posted to microsoft.public.outlook
Greg Allen
external usenet poster
 
Posts: 1
Default Rules problem with internal emails

I am having a problem with rules and Outlook that I have been unable
to solve.

I have a rule that when a message arrives and the sender's address
contains "outside.com", it is moved to a specific folder. This rule
works flawlessly and I have no problems.

I have another rules that uses the same criteria, but the sender's
address contains "inside.com". These emails are internal to my
company (meaning the addresses are on the exchange server processing
the rules). This rule does not work - the messages stay in my inbox
and are not moved. I have no idea why.

We recently changed exchange servers, and this used to work OK on the
old one. Something must have changed.

Can anyone help?

Thanks,

-- Greg



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  #2  
Old February 6th 08, 02:22 PM posted to microsoft.public.outlook
Diane Poremsky
external usenet poster
 
Posts: 2,402
Default Rules problem with internal emails

mail sent between members of the same exchange server don't have headers or
SMTP addresses on them. If you want to apply rules from people on your
server you need to look for blank senders...
http://www.outlook-tips.net/archives/2005/20050729.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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"Greg Allen" wrote in message
...
I am having a problem with rules and Outlook that I have been unable
to solve.

I have a rule that when a message arrives and the sender's address
contains "outside.com", it is moved to a specific folder. This rule
works flawlessly and I have no problems.

I have another rules that uses the same criteria, but the sender's
address contains "inside.com". These emails are internal to my
company (meaning the addresses are on the exchange server processing
the rules). This rule does not work - the messages stay in my inbox
and are not moved. I have no idea why.

We recently changed exchange servers, and this used to work OK on the
old one. Something must have changed.

Can anyone help?

Thanks,

-- Greg



 




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