Account Settings Changing randomly
 

Hello,
We have something going on with a particular user's machine where their
Outlook settings revert (sorta). Essentially we're running OfficeXP (I know
it's super old), and we deploy it with AD and Group Policy. I've used the
CIW to create a transform for the installer that (among other things)
specifies the mail server to connect to (This shows up in the "Microsoft
Exchange Server" field). This has worked flawlessly for years and years
until just recently for a certain user. It seems now, this particular user
occasionally looses connection to the exchange server. Reason being is that
the setting mentioned above somehow changes itself to another server name.
So whereas it was once "serverA" it is now "serverB" Now that server name
happens to have at one time existed, but we've gotten rid of it long ago,
and i've never had a problem with it since up unitil now. Also, it happens
to be the same name as our Exchange Org. So to be sure, "serverB" is indeed
the same name as our Exchange Organization. I just don't understand how
this could be happening, and wanted to see if any of y'all ahve run into
anything like this before?

Thank you!

Account Settings Changing randomly
 

the only time we've seen the server names change is when an antivirus
product was installed and checking mail for viruses.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"TwistedPair" wrote in message
...
Hello,
We have something going on with a particular user's machine where their
Outlook settings revert (sorta). Essentially we're running OfficeXP (I
know it's super old), and we deploy it with AD and Group Policy. I've
used the CIW to create a transform for the installer that (among other
things) specifies the mail server to connect to (This shows up in the
"Microsoft Exchange Server" field). This has worked flawlessly for years
and years until just recently for a certain user. It seems now, this
particular user occasionally looses connection to the exchange server.
Reason being is that the setting mentioned above somehow changes itself to
another server name. So whereas it was once "serverA" it is now "serverB"
Now that server name happens to have at one time existed, but we've gotten
rid of it long ago, and i've never had a problem with it since up unitil
now. Also, it happens to be the same name as our Exchange Org. So to be
sure, "serverB" is indeed the same name as our Exchange Organization. I
just don't understand how this could be happening, and wanted to see if
any of y'all ahve run into anything like this before?

Thank you!