NO mail client responds to delivery receipts - that is all handled by the mail server, which may or may not recognize delivery receipts. All a mail client can respond to (or not) is a READ receipt.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Uncle Grumpy asked:

| RichardV wrote:
|
|| I've had the same problem for quite some time. Anytime I talk to
|| Comcast about any problem relating to Outlook, they tell me that
|| they don't support Outlook, only Outlook Express. Is this a total
|| cop-out, or what?
|
| It's an "or what". Outlook is a program designed for corporate use on
| a network.
|
| Outlook Express is the everyday email client bundled with Windows.
|
| You should know that it's possible for most email clients to be
| configured to NOT RESPOND to delivery receipt requests, so your
| problem might not be Outlook- specific.

And Comcast provides steps to configure Outlook (all versions) on their web pages so saying they don't "support" Outlook is absolutely a cop-out.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Diane Poremsky asked:

| It's a cop out (not limited to comcast) - it gets them out of learning
| several of mail programs, most of which they will remain clueless
| about and pass along incorrect information anyway. However, in most
| cases, the configuration for outlook and express are very similar so
| you really don't need their support. (Several years ago an Outlook
| MVP was told by road runner that outlook wouldn't work on their
| network. He showed the tech that it would. )
|
| Are you using Outlook 2007? The location of options has moved - look
| on the options chunk and click the tiny little arrow in the right
| corner of it to see the Options dialog. I don't see that it will do
| you much good - there is nothing to configure, you either request one
| or you don't.
|
|
|
| "RichardV" wrote in message
| ...
|| I've had the same problem for quite some time. Anytime I talk to
|| Comcast about any problem relating to Outlook, they tell me that
|| they don't support
|| Outlook, only Outlook Express. Is this a total cop-out, or what?
||
|| Also, the instructions for checking that the delivery request is set
|| up properly say to go to View and then to Options in email. When I
|| click View,
|| there is no option called "Options" coming up. Am I not interpreting
|| something properly.
|| --
|| RichardV
||
||
|| "DanO" wrote:
||
||| I have just read this thread. I have the same problem with the
||| delivery receipts. Has anyone been able to receive a satisfactory
||| reply from Comcast
||| about this matter? I have not yet called them. Thank you.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| And reading your succession of posts has added oh-so-much to the
|||| discussion. Take your whining elsewhere - no one here needs to
|||| hear your mewling.
||||
|||| --�
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Liam asked:
||||
||||| Apparently you and others like you can't be bothered to read the
||||| progression of posts and so contribute nothing to solving the
||||| problem. KINDLY DO NOT REPLY IN FUTURE as your response will be
||||| automatically deleted

No I'm still using Outlook 2007. Thanks
--
RichardV


"Diane Poremsky" wrote:

It's a cop out (not limited to comcast) - it gets them out of learning
several of mail programs, most of which they will remain clueless about and
pass along incorrect information anyway. However, in most cases, the
configuration for outlook and express are very similar so you really don't
need their support. (Several years ago an Outlook MVP was told by road
runner that outlook wouldn't work on their network. He showed the tech that
it would. )

Are you using Outlook 2007? The location of options has moved - look on the
options chunk and click the tiny little arrow in the right corner of it to
see the Options dialog. I don't see that it will do you much good - there is
nothing to configure, you either request one or you don't.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"RichardV" wrote in message
...
I've had the same problem for quite some time. Anytime I talk to Comcast
about any problem relating to Outlook, they tell me that they don't
support
Outlook, only Outlook Express. Is this a total cop-out, or what?

Also, the instructions for checking that the delivery request is set up
properly say to go to View and then to Options in email. When I click
View,
there is no option called "Options" coming up. Am I not interpreting
something properly.
--
RichardV


"DanO" wrote:

I have just read this thread. I have the same problem with the delivery
receipts. Has anyone been able to receive a satisfactory reply from
Comcast
about this matter? I have not yet called them. Thank you.

"Milly Staples [MVP - Outlook]" wrote:

And reading your succession of posts has added oh-so-much to the
discussion. Take your whining elsewhere - no one here needs to hear
your mewling.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Liam asked:

| Apparently you and others like you can't be bothered to read the
| progression of posts and so contribute nothing to solving the
problem.
| KINDLY DO NOT REPLY IN FUTURE as your response will be automatically
| deleted

RichardV wrote:

Also, the instructions for checking that the delivery request is set
up properly say to go to View and then to Options in email. When I
click View, there is no option called "Options" coming up. Am I not
interpreting something properly.

That View menu should be on the menu bar of the new message window.
--
Brian Tillman [MVP-Outlook]