Hi I also have been trying to get email receipts from emails I send out - it
won't work. I sent them to email accounts that I have and opened and there
is not a place to even indicate the sending is asking for a receipt. Why is
this not working? I have gone through the options, receipts, etc. and
checked what I was suppose to check and it still doesn't work. This is
important to the kind of emails I have to send.
--
CDenison


"dwjones45" wrote:

diane: i sent an e-mail to my msn account that i have set up in outlook. my
msn account received the e-mail. however the account where i sent the e-mail
from did not receive a receipt. by the way in my tracking option i have it
set to always send a response. i wonder if the problem has to do on the
comcast end for someone posted here in this newsgroup saying that the same
thing has happened to them over the past week? dave
"Diane Poremsky" wrote in message
...
do you have a second acct to test? gmail is a good option if you need an
acct - send message to the gmail acct and see if receipts work. Set up
gmail in outlook and repeat to your comcast acct.

also - make sure when you test it that you don't have outlook set to never
respond - tools, options, email options, tracking - its at the bottom.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Delivery receipt no more"
wrote in message
...
I thought the same thing, but I got my other laptop that has microsoft
outlook that hasn't been hooked up for a couple of months and it also
won't
receive delivery receipts either. I have been talking to my server
(Comcast)
and they don't know about any problem or anything that they have done to
block you from getting delivery receipts. Mine stopped about 7 days ago.

"dwjones45" wrote:

diane: i explained to the tech guy at comcast as to what my problem was
and
this is what he told me to look at. i wonder if my problem might be
resolved
if i removed outlook and reinstalled it again?
"Diane Poremsky" wrote in message
...
its at http://support.microsoft.com/kb/192929 (there is no dash in KB
numbers)- and I don't think its going to "answer your question". You
apparently know how to do receipts and are trying to figure out why
they
no longer work.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"dwjones45" wrote in message
...
hi diane: i contacted my mail service provider and they gave me the
following number 1-92929 which is located in the microsoft knowledge
base. the person i spoke to said that my question would be answered
once
i located that number in the knowledge base. well i did a search and
found that there is no such number. i wonder if you could be of help
to
me. thanks dave
"Diane Poremsky" wrote in message
...
if the recipients server doesn't return the receipts you won't get
any.
i.e., you'll never get a receipt from me. I don't allow it.

if your server decides to block them at the server level, you won't
get
any. Check with the mail server admin to see if they are filtering
messages with no form addresses.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


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"dwjones45" wrote in message
...
diane: the e-mail account i have is a pop3. all my spam goes into a
spam folder. none of it gets deleted before i see it and as far as
i
know there has been no changes nor updates to my anti spam program.
all
of this has been taking place just within the past couple of days.
what
can i do to resolve this issue. thanks dave
"Diane Poremsky" wrote in message
...
What type of email acct? The usual cause of missing receipts is
your
mail server's antispam program treating them as spam but if
exchange,
they could be doing other things to block them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"dwjones45" wrote in message
...
hi, i been having a problem over the past week that i am no
longer
receiving read and delivery receipts. i went to options then to
e-mail options and then to tracking options. i saw that both read
and
delivery receipts were checked. i unchecked them. then i closed
out
the program and opened it again. then i rechecked read and
delivery
receipts. unfortunately that did not resolve my issue. what can i
do
to resolve this problem. thanks dave

CDenison wrote:

Hi I also have been trying to get email receipts from emails I send
out - it won't work. I sent them to email accounts that I have and
opened and there is not a place to even indicate the sending is
asking for a receipt. Why is this not working? I have gone through
the options, receipts, etc. and checked what I was suppose to check
and it still doesn't work. This is important to the kind of emails I
have to send.

Many mail clients and servers won't acknowledge receipt requests, and web
mail clients often won't, either. Even when they do, the recipient usually
has the ability to disregard the receipt requests, so relying on them is
pointless.
--
Brian Tillman [MVP-Outlook]

I also have stopped receiving return receipts in Outlook (2003). Yesterday I got a message that NIS 2008 Add-ins had a major conflict with Outlook and asked that I detach Add-In. I did; then I uninstalled and re-installed Add-In. After it came back up, I have no Span toolbar in Outlook and the Spam folder in my active folders was gone. Then I realized no receipts. Checked Outlook Options for receopts; everything is still checked on. But no receipts, no Spam toolbar ... I'm hung out to dry! Help!

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Stupidheadcafe alert! Respond at your own risk.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Don Ferris asked:

| I also have stopped receiving return receipts in Outlook (2003).
| Yesterday I got a message that NIS 2008 Add-ins had a major conflict
| with Outlook and asked that I detach Add-In. I did; then I
| uninstalled and re-installed Add-In. After it came back up, I have
| no Span toolbar in Outlook and the Spam folder in my active folders
| was gone. Then I realized no receipts. Checked Outlook Options for
| receopts; everything is still checked on. But no receipts, no Spam
| toolbar ... I'm hung out to dry! Help!
|
| EggHeadCafe - .NET Developer Portal of Choice
| http://www.eggheadcafe.com

No receipts began about the same time as other reports. THEY ALWAYS WORKED
BEFORE. Does anyone know if Comcast.net changed something. Reportedly they
put in PIN numbers for voice users at about the time this all started.

Read receipts have a blank from field - I'm guessing Comcast configured the
server to drop all messages without a valid from address. Most mail servers
support such an option.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Liam" wrote in message
...
No receipts began about the same time as other reports. THEY ALWAYS WORKED
BEFORE. Does anyone know if Comcast.net changed something. Reportedly they
put in PIN numbers for voice users at about the time this all started.

Diane: Most of the posts, mine included, refer to DELIVERY RECEIPTS.
Delivery receipts have worked flawlessly on comcast.net for many, many
years. They stopped in mid november 07.
Microsoft, at the managers level, have checked, re-checked, removed and
re-installed Outlook 2003, and found no problems with the software or this
machine.
THERE MUST BE AN ANSWER for the many people afflicted with this. Does anyone
have access to higher level comcast server tech's?

Liam wrote:

THERE MUST BE AN ANSWER for the many people afflicted with this.

Why do you think that?

Obviously, I disagree with you.

Obvious question, but have you asked Comcast?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Liam asked:

| No receipts began about the same time as other reports. THEY ALWAYS
| WORKED BEFORE. Does anyone know if Comcast.net changed something.
| Reportedly they put in PIN numbers for voice users at about the time
| this all started.

It should be obvious to anyone from prior posts that Comcast has in fact been
asked. Their tech's have no idea of what their network people may have done.
Why is it that many Outlook MVP's replies are both negative and
condescending? Very irritating to us poor users.