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Outlook 2003 comes up, then crashes, no error message





 
 
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  #1  
Old November 4th 07, 10:44 PM posted to microsoft.public.outlook
PFS57
external usenet poster
 
Posts: 2
Default Outlook 2003 comes up, then crashes, no error message

I have been using Outlook 2003 for a few years. Now when I start Outlook 2003
the splash window comes up, then the application window comes up. After about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer with
Outlook 2003, and no problem.
Any ideas on how to fix this?
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  #2  
Old November 4th 07, 11:23 PM posted to microsoft.public.outlook
neo [mvp outlook]
external usenet poster
 
Posts: 495
Default Outlook 2003 comes up, then crashes, no error message

Does Outlook stay running when you start it in safe mode? (Start Run
outlook.exe /safe OK button)

"PFS57" wrote in message
...
I have been using Outlook 2003 for a few years. Now when I start Outlook
2003
the splash window comes up, then the application window comes up. After
about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start
Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer with
Outlook 2003, and no problem.
Any ideas on how to fix this?



  #3  
Old November 5th 07, 01:40 AM posted to microsoft.public.outlook
PFS57
external usenet poster
 
Posts: 2
Default Outlook 2003 comes up, then crashes, no error message

No, it does not. Comes up momentarily, then closes.

"neo [mvp outlook]" wrote:

Does Outlook stay running when you start it in safe mode? (Start Run
outlook.exe /safe OK button)

"PFS57" wrote in message
...
I have been using Outlook 2003 for a few years. Now when I start Outlook
2003
the splash window comes up, then the application window comes up. After
about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start
Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer with
Outlook 2003, and no problem.
Any ideas on how to fix this?




  #4  
Old November 5th 07, 03:05 AM posted to microsoft.public.outlook
Diane Poremsky
external usenet poster
 
Posts: 2,402
Default Outlook 2003 comes up, then crashes, no error message

This was installed as part of a suite?
Things to try:
1. Run Detect and Repair from Word.
2. Try a new profile to see if it works.
3. Remain the files (everything except the pst files) in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook and C:\Documents and
Settings\username\Local Settings\Application Data\Microsoft\Outlook - see if
it works.

Which one you try first really doesn't matter but I would probably do #1
first then either 2 or 3.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"PFS57" wrote in message
...
I have been using Outlook 2003 for a few years. Now when I start Outlook
2003
the splash window comes up, then the application window comes up. After
about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start
Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer with
Outlook 2003, and no problem.
Any ideas on how to fix this?


  #5  
Old November 5th 07, 01:32 PM posted to microsoft.public.outlook
neo [mvp outlook]
external usenet poster
 
Posts: 495
Default Outlook 2003 comes up, then crashes, no error message

I would look in the Windows event logs to see if the error of the
crash/close is being logged.

"PFS57" wrote in message
...
No, it does not. Comes up momentarily, then closes.

"neo [mvp outlook]" wrote:

Does Outlook stay running when you start it in safe mode? (Start Run
outlook.exe /safe OK button)

"PFS57" wrote in message
...
I have been using Outlook 2003 for a few years. Now when I start Outlook
2003
the splash window comes up, then the application window comes up. After
about
the normal time for initialization, the application window closes and
the
application appears to have abended. On subsequent attempt to start
Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer
with
Outlook 2003, and no problem.
Any ideas on how to fix this?






  #6  
Old January 27th 08, 11:06 PM posted to microsoft.public.outlook
dperkal
external usenet poster
 
Posts: 5
Default Outlook 2003 comes up, then crashes, no error message



"PFS57" wrote:

I have been using Outlook 2003 for a few years. Now when I start Outlook 2003
the splash window comes up, then the application window comes up. After about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer with
Outlook 2003, and no problem.
Any ideas on how to fix this?

  #7  
Old January 27th 08, 11:07 PM posted to microsoft.public.outlook
dperkal
external usenet poster
 
Posts: 5
Default Outlook 2003 comes up, then crashes, no error message

Did you have any success with your issue I am having the same problem and I'm
very concerned. Thanks for any assistance in advance.

"PFS57" wrote:

I have been using Outlook 2003 for a few years. Now when I start Outlook 2003
the splash window comes up, then the application window comes up. After about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer with
Outlook 2003, and no problem.
Any ideas on how to fix this?

  #8  
Old January 28th 08, 12:23 AM posted to microsoft.public.outlook
Diane Poremsky
external usenet poster
 
Posts: 2,402
Default Outlook 2003 comes up, then crashes, no error message

Try a new profile first.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dperkal" wrote in message
...
Did you have any success with your issue I am having the same problem and
I'm
very concerned. Thanks for any assistance in advance.

"PFS57" wrote:

I have been using Outlook 2003 for a few years. Now when I start Outlook
2003
the splash window comes up, then the application window comes up. After
about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start
Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer
with
Outlook 2003, and no problem.
Any ideas on how to fix this?


  #9  
Old January 28th 08, 01:23 AM posted to microsoft.public.outlook
dperkal
external usenet poster
 
Posts: 5
Default Outlook 2003 comes up, then crashes, no error message

Thank you for responding.
1. how do i create a new profile
2. if that is successful will i be able to recover all my email from my
origional profile?

"Diane Poremsky" wrote:

Try a new profile first.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dperkal" wrote in message
...
Did you have any success with your issue I am having the same problem and
I'm
very concerned. Thanks for any assistance in advance.

"PFS57" wrote:

I have been using Outlook 2003 for a few years. Now when I start Outlook
2003
the splash window comes up, then the application window comes up. After
about
the normal time for initialization, the application window closes and the
application appears to have abended. On subsequent attempt to start
Outlook
2003 get the same result except get "file not closed properly" message.
Have tried running scanpst.exe, uninstalling and reinstalling all of MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer
with
Outlook 2003, and no problem.
Any ideas on how to fix this?


  #10  
Old January 28th 08, 02:16 AM posted to microsoft.public.outlook
Diane Poremsky
external usenet poster
 
Posts: 2,402
Default Outlook 2003 comes up, then crashes, no error message

http://www.outlook-tips.net/beginner/new_profile.htm and
http://www.outlook-tips.net/beginner/connect_pst.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dperkal" wrote in message
...
Thank you for responding.
1. how do i create a new profile
2. if that is successful will i be able to recover all my email from my
origional profile?

"Diane Poremsky" wrote:

Try a new profile first.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"dperkal" wrote in message
...
Did you have any success with your issue I am having the same problem
and
I'm
very concerned. Thanks for any assistance in advance.

"PFS57" wrote:

I have been using Outlook 2003 for a few years. Now when I start
Outlook
2003
the splash window comes up, then the application window comes up.
After
about
the normal time for initialization, the application window closes and
the
application appears to have abended. On subsequent attempt to start
Outlook
2003 get the same result except get "file not closed properly"
message.
Have tried running scanpst.exe, uninstalling and reinstalling all of
MS
Office 2003, but no difference.
Have also tried copying the outlook.pst data file to another computer
with
Outlook 2003, and no problem.
Any ideas on how to fix this?


 




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