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| Tags: 2003, comes, crashes, error, message, outlook |
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#1
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I have been using Outlook 2003 for a few years. Now when I start Outlook 2003
the splash window comes up, then the application window comes up. After about the normal time for initialization, the application window closes and the application appears to have abended. On subsequent attempt to start Outlook 2003 get the same result except get "file not closed properly" message. Have tried running scanpst.exe, uninstalling and reinstalling all of MS Office 2003, but no difference. Have also tried copying the outlook.pst data file to another computer with Outlook 2003, and no problem. Any ideas on how to fix this? |
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#2
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Does Outlook stay running when you start it in safe mode? (Start Run
outlook.exe /safe OK button) "PFS57" wrote in message ... I have been using Outlook 2003 for a few years. Now when I start Outlook 2003 the splash window comes up, then the application window comes up. After about the normal time for initialization, the application window closes and the application appears to have abended. On subsequent attempt to start Outlook 2003 get the same result except get "file not closed properly" message. Have tried running scanpst.exe, uninstalling and reinstalling all of MS Office 2003, but no difference. Have also tried copying the outlook.pst data file to another computer with Outlook 2003, and no problem. Any ideas on how to fix this? |
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#3
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No, it does not. Comes up momentarily, then closes.
"neo [mvp outlook]" wrote: Does Outlook stay running when you start it in safe mode? (Start Run outlook.exe /safe OK button) "PFS57" wrote in message ... I have been using Outlook 2003 for a few years. Now when I start Outlook 2003 the splash window comes up, then the application window comes up. After about the normal time for initialization, the application window closes and the application appears to have abended. On subsequent attempt to start Outlook 2003 get the same result except get "file not closed properly" message. Have tried running scanpst.exe, uninstalling and reinstalling all of MS Office 2003, but no difference. Have also tried copying the outlook.pst data file to another computer with Outlook 2003, and no problem. Any ideas on how to fix this? |
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#4
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This was installed as part of a suite?
Things to try: 1. Run Detect and Repair from Word. 2. Try a new profile to see if it works. 3. Remain the files (everything except the pst files) in C:\Documents and Settings\username\Application Data\Microsoft\Outlook and C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook - see if it works. Which one you try first really doesn't matter but I would probably do #1 first then either 2 or 3. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "PFS57" wrote in message ... I have been using Outlook 2003 for a few years. Now when I start Outlook 2003 the splash window comes up, then the application window comes up. After about the normal time for initialization, the application window closes and the application appears to have abended. On subsequent attempt to start Outlook 2003 get the same result except get "file not closed properly" message. Have tried running scanpst.exe, uninstalling and reinstalling all of MS Office 2003, but no difference. Have also tried copying the outlook.pst data file to another computer with Outlook 2003, and no problem. Any ideas on how to fix this? |
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#5
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I would look in the Windows event logs to see if the error of the
crash/close is being logged. "PFS57" wrote in message ... No, it does not. Comes up momentarily, then closes. "neo [mvp outlook]" wrote: Does Outlook stay running when you start it in safe mode? (Start Run outlook.exe /safe OK button) "PFS57" wrote in message ... I have been using Outlook 2003 for a few years. Now when I start Outlook 2003 the splash window comes up, then the application window comes up. After about the normal time for initialization, the application window closes and the application appears to have abended. On subsequent attempt to start Outlook 2003 get the same result except get "file not closed properly" message. Have tried running scanpst.exe, uninstalling and reinstalling all of MS Office 2003, but no difference. Have also tried copying the outlook.pst data file to another computer with Outlook 2003, and no problem. Any ideas on how to fix this? |
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#6
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"PFS57" wrote: I have been using Outlook 2003 for a few years. Now when I start Outlook 2003 the splash window comes up, then the application window comes up. After about the normal time for initialization, the application window closes and the application appears to have abended. On subsequent attempt to start Outlook 2003 get the same result except get "file not closed properly" message. Have tried running scanpst.exe, uninstalling and reinstalling all of MS Office 2003, but no difference. Have also tried copying the outlook.pst data file to another computer with Outlook 2003, and no problem. Any ideas on how to fix this? |
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#7
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Did you have any success with your issue I am having the same problem and I'm
very concerned. Thanks for any assistance in advance. "PFS57" wrote: I have been using Outlook 2003 for a few years. Now when I start Outlook 2003 the splash window comes up, then the application window comes up. After about the normal time for initialization, the application window closes and the application appears to have abended. On subsequent attempt to start Outlook 2003 get the same result except get "file not closed properly" message. Have tried running scanpst.exe, uninstalling and reinstalling all of MS Office 2003, but no difference. Have also tried copying the outlook.pst data file to another computer with Outlook 2003, and no problem. Any ideas on how to fix this? |
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#9
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Thank you for responding.
1. how do i create a new profile 2. if that is successful will i be able to recover all my email from my origional profile? "Diane Poremsky" wrote: Try a new profile first. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "dperkal" wrote in message ... Did you have any success with your issue I am having the same problem and I'm very concerned. Thanks for any assistance in advance. "PFS57" wrote: I have been using Outlook 2003 for a few years. Now when I start Outlook 2003 the splash window comes up, then the application window comes up. After about the normal time for initialization, the application window closes and the application appears to have abended. On subsequent attempt to start Outlook 2003 get the same result except get "file not closed properly" message. Have tried running scanpst.exe, uninstalling and reinstalling all of MS Office 2003, but no difference. Have also tried copying the outlook.pst data file to another computer with Outlook 2003, and no problem. Any ideas on how to fix this? |
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#10
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http://www.outlook-tips.net/beginner/new_profile.htm and
http://www.outlook-tips.net/beginner/connect_pst.htm -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "dperkal" wrote in message ... Thank you for responding. 1. how do i create a new profile 2. if that is successful will i be able to recover all my email from my origional profile? "Diane Poremsky" wrote: Try a new profile first. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "dperkal" wrote in message ... Did you have any success with your issue I am having the same problem and I'm very concerned. Thanks for any assistance in advance. "PFS57" wrote: I have been using Outlook 2003 for a few years. Now when I start Outlook 2003 the splash window comes up, then the application window comes up. After about the normal time for initialization, the application window closes and the application appears to have abended. On subsequent attempt to start Outlook 2003 get the same result except get "file not closed properly" message. Have tried running scanpst.exe, uninstalling and reinstalling all of MS Office 2003, but no difference. Have also tried copying the outlook.pst data file to another computer with Outlook 2003, and no problem. Any ideas on how to fix this? |
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