If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Search this Thread | Display Modes |
#21
|
|||
|
|||
About Outlook and this newsgroup....and "customize" freezes.
Roxana wrote:
Now, what am I trying to find an answer to ? Here ya go Russ: "Customize" freezes / *re-post* "customize" freezes. Admittedly, I did *repost*.... after a two day wait - in the *first* newsgroup I started in. Then, after two further days waiting, I posted in "Outlook" newsgroup. That is precisely what I mean when I said that one gets no follow-up to a question and process. If one must wait two-days for every single query posited.... My word ! There are times when even the people most familiar with Outlook from their day-to-day use don't know the answer to a question and that only the developers could answer accurately. In those cases, you won't see any response to a question. You also won't see the answer for days if the one person in the world who has seen the problem before doesn't visit these groups opr does so infrequently. How can you find fault with that? -- Brian Tillman [MVP-Outlook] |
Ads |
#22
|
|||
|
|||
About Outlook and this newsgroup....and "customize" freezes.
Roxana wrote:
Firstly, I clearly wrote W98se, and not W98. Try reading a bit more carefully mate. Secondly, I have had Office XP/Outlook 2002/Word 2002/ Excel and Publlisher and W98se installed on what was a then brand new computer and had no problems with software/OS from the jump-start....... So, if you're trying to make some snide remark about some alleged incompatibility between W98SE and Office XP / Outlook 2002, you'd better run rabbits, eat dirt and bark at the moon, OK ? The problem is not that anyone's disparaging your use of WIndows 98, it's just that few of the people here USE that version at this point, so can't investigate the problem. I did use Windows 98 for a long time, even after most people I know had transitioned to Windows XP because I couldn't afford a new PC at the time. The household budget just didn't allow it. Even then, though, I was using a second-hand Office 97 that an acquaintance had been going to throwing away, so I, for one, never had a configuration to match yours and couldn't have answered if I had wanted. In those cases, when someone doesn't know the answer, s/he doesn't post. Apparently, your original question was one of theose imponderables the depths of which no one could plumb. If you are, as you say, familiar with peer-to-peer newsgroups, you'd know this and wouldn't have posted the rant. -- Brian Tillman [MVP-Outlook] |
#23
|
|||
|
|||
About Outlook and this newsgroup....and "customize" freezes.
Roxana wrote:
I apologize for pestering like this, but before I proceed with that *quick test* of *.SRS file renaming, is it commonplace to have several (namely 4) .srs files for one profile ? Total number of *.srs files are 9. There a 3 Outlook.srs - (outlook.srs; outlook~1.srs; outlook~2.srs) 4 my name.srs - (my name.srs; my name~1.srs; my name~2.srs; my name~3.srs) 2 another profile.srs - (another profile.srs; another profile~1.srs) The SRS file name matches the name of the mail profile, so you must have had mail profiles named "Outlook" (three of them at various times), "my name" (four of them at various times), and "another profile" (two of them at various times), for a total of nine profiles over time, without having cleaned up the files from the old ones. -- Brian Tillman [MVP-Outlook] |
#24
|
|||
|
|||
About Outlook and this newsgroup....and "customize" freezes.
Roxana wrote:
Back to the issue at hand: I suppose I'll be taking that plunge after a small repast (and exporting / backing-up my .PST files - I cannot afford to take any chances, but then again, who can ? lol) NEVER export to or import from a PST. You lose data. To back one up, simply copy it to another location. If I were in your shoes, I'd also clean out ALL the old support files from both the C:\Windows\Local Settings\Application Data and the C:\Windows\Application Data folders., as well as the mail profile keys under the registry (I believe it's HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles, but I don't have a Windows 98 system to check) and create a new mail profile using the Mail applet in Control Panel. -- Brian Tillman [MVP-Outlook] |
#26
|
|||
|
|||
About Outlook and this newsgroup....
"Roxana" wrote in message
... For a *single solitary program* that - for some reason - seems to create a landslide of posts, this newsgroup is "understaffed", to say the very least. Many/most questions slip into the void... unaddressed. If there are any replies, one must wait until h*** freezes over for a follow-up to the 'boiler-plate answer' which miraculously gets supplied. "I" have been around these MS newsgroups since ~2002 and never have I experienced a more unsatisfactory result that I see these days - anno 2007 - in *these Outlook newsgroups*. You are *more* than welcome to stick around and help other people too. Thanks, I appreciate the welcome. :-) However, Outlook/Word is not my forte. Were it so, I'd gladly help. OTOH, I *have helped and have *1000's* of posts* - most to help - and a number of which I posted to receive help (which is how I started in the MS newgroups - probably as many/most persons had). Did you actually look into that, or are you just guessing randomly? Unlike most people, I know the value of statistics. I also know of people who have posted thousands of posts *this year alone*, let alone in previous years where 1000+ in a month was not an irregular occurance. I'm just a person who has volunteered much of my time in areas where I am proficient and haven't an MVP 'ribbon or perks'. Don't bother using "find" to locate me to verify my claim; I have had several identities over the years. Or would you rather complain about the service at a volunteer staffed group without being willing to help others as well? Answered above. And, I don't need to be reminded that these MS newsgroups are *all* volunteer staffed; that most helpful enthusiasts who frequent the myriad newsgroups lack possession of an MVP appellation. I didn't just fall off a turnip wagon, y'know. Well, since, as you said, you've posted under multiple names, just how would one be able to know that? And you ? I see one post here and one in Outlook.General, today, though I've been dumping and compacting the tons of overburden posts just so I can quickly and readily find if someone has returned to follow through on their "reply" to my one question. Well, unlike you, I've always posted under this name. So feel free to look beyond today, since you so snidely suggested I've never helped anyone here. And if you would like to nitpick *any* of my attempts to help people, feel free. In fact, feel free to let me know what newsgroups you're currently active in so I could happily return the favor. Also, if I might make a suggestion, if you want to quickly and readily find your threads, just click in the little eyeglass column to Watch the thread, or go to Message - Watch Conversation. You could then sort by Watched threads or even just create a new View to just show you Watched conversations. It's a great feature of OE, made to make dealing with large, busy newsgroups easier. -- f.h. |
#27
|
|||
|
|||
About Outlook and this newsgroup....and "customize" freezes.
Hello again Diane.
Sorry it's taken me a while to get back on this, but I just returned from the office a short while ago and proceeded to execute the "Detect and Repair" process. Before starting that process, I first copied .pst's to another directory elsewhere. I also emptied and then compacted "My Personal Folders" in Outlook. After those preliminary safeguards were done, I ran "Detect and Repair". It has now been done. Results: Unfortunately, "Detect and Repair" did not repair anything - as I suspected. It did however re-install osa.exe, mdm.exe and probably also re-enabled Fast-Search(ing ?), also just as I suspected . Whatever... It is as it is. "Customize" remains broken. "Detect and Repair" seemed to be the "method of choice" and I'm afraid to ask if there are any other means by which this issue can be actually fixed - short of a full re-install of Office XP (or at least Outlook), as they're probably non-existent. Thanks for your help. :-) Regards, Roxana "Diane Poremsky" wrote in message ... Detect and repair should not undo anything - and its one of the first troubleshooting steps you should try. In the case of your symptoms, the most obvious solution did not work (delete/rename outcmd.dat) so detect and repair is the next step. If you prefer grasping at straws, delete or rename the *.SRS file for your profile. The symptoms for a corrupt SRS don't usually involve the customize dialog, but it does cause crashes when you access a menu (send and receive dialog)... so it may be worth trying before detect and repair and like outcmd, only takes a few seconds to test. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roxana" wrote in message ... No, Diane, I did not try "Detect and Repair" as yet. I posted a return reply on 10/14/07 @ 7:26 PM to the original post wherein you had suggested that. There was no return reply to that. You also asked about Profiles. I suppose I must ask if such 'remedies' as "Detect and Repair" are known and tested solutions, or if we're just trying a guessing game with that. I ask this because I've had some experience (as I posted in original reply) where such "repairs" accomplish nothing but to un-do everything which wasn't broken, without ever repairing the thing which was. My question and remarks in my original reply to your reply were as follows: paste Sunday, October 14, 2007 7:26 PM Hello. No, I did not try "Detect and repair". I'm customarily reticent to apply any of "MS repair" features (especially in IE. Don't know about how Outlook [mis]behaves though). My experience with the few "repair" has been unpleasant. Usually messes up all customisations; re-instates certain aspects one desires not, etc. Has required old updates to be re-done, bla bla. Maybe Outlook isn't as bad, but it "worries/bothers" me. IF that's the only choice... and IF it will work, and not just make me travel down that entire path - for no fruit - OK. But, I'm reticent... Yes, I tested in another profile.... Same exact symptom and result. Thanks for your help.:-) Roxana /paste Roxana "Diane Poremsky" wrote in message ... did you try detect and repair yet? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roxana" wrote in message ... I don't wish to be argumentative, but peer-to-peer newsgroups are *not* foreign to me. MS newgroups are not foreign to me. If they were, I post in *all caps*... I'd crosspost immediately (in 1 minute or less)... I'd "lose" my post, not return, then post an identical one six times. Please spare me that *inaccurate* assessment. Now, what am I trying to find an answer to ? Here ya go Russ: "Customize" freezes / *re-post* "customize" freezes. Admittedly, I did *repost*.... after a two day wait - in the *first* newsgroup I started in. Then, after two further days waiting, I posted in "Outlook" newsgroup. That is precisely what I mean when I said that one gets no follow-up to a question and process. If one must wait two-days for every single query posited.... My word ! Now, I realize you are not familir with my post and my method, but I believe I stated from the get-go what the problem was/ which version of Outlook is in use, and even which OS it is being used in. At the risk of being redundant, I've 1000's of posts in multitudes of MS newsgroups and I don't use the MS-CDO web-based newsgroup reader (or whatever MS has now favored to replace that earlier monstrosity with). I believed I supplied enough basically required info to give someone a headstart on helping. Thank you Russ. Roxana "Russ Valentine [MVP-Outlook]" wrote in message news It appears that the concept of peer to peer newsgroups is foreign to you. Please explain what part of that concept you do not understand so we can help with any misunderstanding you may have. The only posts that go unanswered are those that contain too little information to permit a response. -- Russ Valentine [MVP-Outlook] "Roxana" wrote in message ... snipped |
#28
|
|||
|
|||
About Outlook and this newsgroup....and "customize" freezes.
top post
Whatever... sigh Brian, almost the entirety of this thread has been totally inane. One thing for certain, and I knew this would happen. Post a message of this sort and all sorts of people come to "the rescue" ... of whatever.... Their "dignified selves" / "Their hobby" ? "Their beloved blue-ribbon") The fact remains that my initial post clearly stated What was wrong and what version of Outlook in the subject line. I opened my post with a reiteration of the problem / Outlook version / and operating system.Even so, there seem to be some who were in such a hurry (but minutes had elapsed) to unload their own *rant* that they either didn't read, or let their fingers on keyboard jump ahead of their brain. Thus far, I've had a few MVP's (and others) making all sorts of excuses and their own rants and other nonsense stating the obvious, but inaccurate, as far as my instance was concerned. For instance: paste Milly Staples [MVP - Outlook] wrote: Common reasons why posts are not answered: 1. Posters omit Outlook version. --I clearly stated Outlook 2002 in my very first post, in the subject line. 2. Posters omit clear description of problem, e.g., "Help, my Outlook will not send!" --I stated most succinctly, "customize freezes", both in subject line and in text body. 3. Posters use the subject line as the complete description. --I wrote an exact summary of the problem in the text body. 4. Posters do not respond with requested information when asked by the volunteers. -- I not only returned in a timely manner, but I responded with whatever was asked. Unfortunately, when I asked for any clarification or supplementary information, I had to wait *two days* for each return reply.... and that *only* after I waited two days with no reply whatsoever and the made a *re-post* - and I said it was a re-post. 5. Posters p*ss off the volunteers by unnecessary usage of M$, Microsloth, Microshills, Microsh*t, etc. -- I used nothing of a sort. 6. Posters begin by bashing the group/helpers/answers. -- I did not *begin by bashing*. I clearly asked a question and it was ignored. It took a second re-post to get any answer at all, and then the person disapperas for two days. It then took days on end to get any back and forth on it. But, I knew that if I wrote this (because I grew fed-up the boilerplate, etc.) that it would elicit exactly what it did. 7. We all have personal lives that precludes hovering in these news groups 24/7. -- How unique....totally 'singular'. Take your pick. Pay especial attention to number 6. -- I submit, that those who have made such remarks, should pay especial (sic) attention to the initial post which was written before jumping the gun. /paste Where was Milly when the actual post and re-post was hanging in limbo ? Nowhere...Probably hasn't even seen it. So, this smug post from her is inaccurate and based solely upon some "boilerplate" excuse. Just the same as someone who asks "Windows 98 ?" What the heck does that have to do with anything ? (and for the last time, it's W98SE, not W98). -------EOP------------------------- "Brian Tillman" wrote in message ... Roxana wrote: Firstly, I clearly wrote W98se, and not W98. Try reading a bit more carefully mate. Secondly, I have had Office XP/Outlook 2002/Word 2002/ Excel and Publlisher and W98se installed on what was a then brand new computer and had no problems with software/OS from the jump-start....... So, if you're trying to make some snide remark about some alleged incompatibility between W98SE and Office XP / Outlook 2002, you'd better run rabbits, eat dirt and bark at the moon, OK ? The problem is not that anyone's disparaging your use of WIndows 98, it's just that few of the people here USE that version at this point, so can't investigate the problem. I did use Windows 98 for a long time, even after most people I know had transitioned to Windows XP because I couldn't afford a new PC at the time. The household budget just didn't allow it. Even then, though, I was using a second-hand Office 97 that an acquaintance had been going to throwing away, so I, for one, never had a configuration to match yours and couldn't have answered if I had wanted. In those cases, when someone doesn't know the answer, s/he doesn't post. Apparently, your original question was one of theose imponderables the depths of which no one could plumb. If you are, as you say, familiar with peer-to-peer newsgroups, you'd know this and wouldn't have posted the rant. -- Brian Tillman [MVP-Outlook] |
#29
|
|||
|
|||
About Outlook and this newsgroup....and "customize" freezes.
"Brian Tillman" wrote in message ... Roxana wrote: I apologize for pestering like this, but before I proceed with that *quick test* of *.SRS file renaming, is it commonplace to have several (namely 4) .srs files for one profile ? snipped The SRS file name matches the name of the mail profile, so you must have had mail profiles named "Outlook" (three of them at various times), "my name" (four of them at various times), and "another profile" (two of them at various times), for a total of nine profiles over time, without having cleaned up the files from the old ones. -- Brian Tillman [MVP-Outlook] Yes, thanks. After my own bit of research and deductive reasoning, I had already arrived at that conclusion last night. |
#30
|
|||
|
|||
About Outlook and this newsgroup....and "customize" freezes.
in-line
"Brian Tillman" wrote in message ... Roxana wrote: Back to the issue at hand: I suppose I'll be taking that plunge after a small repast (and exporting / backing-up my .PST files - I cannot afford to take any chances, but then again, who can ? lol) NEVER export to or import from a PST. You lose data. To back one up, simply copy it to another location. Which is exactly what I did, despite my having written "export / backing-up". If I were in your shoes, I'd also clean out ALL the old support files from both the C:\Windows\Local Settings\Application Data and the C:\Windows\Application Data folders., Yes. as well as the mail profile keys under the registry (I believe it's HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles, but I don't have a Windows 98 system to check) Right; that is a non-existent key in W98se. But that's okay; I can find my way about. and create a new mail profile using the Mail applet in Control Panel. Right. Thanks. -- Brian Tillman [MVP-Outlook] Roxana Perhaps now, after having done the "Detect and Repair" - which did nothing - I'll give your suggestion a whirl. |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Outlook Express Newsgroup Error 480 | [email protected] | Outlook Express | 8 | October 5th 07 03:46 AM |
outlook have a newsgroup viewer | D | Outlook - General Queries | 4 | April 2nd 07 03:42 AM |
Configure newsgroup in outlook | Rodrigo Ferreira | Outlook - General Queries | 1 | March 28th 07 12:43 AM |
Adding a newsgroup to Outlook 2007 | reidarT | Outlook - General Queries | 2 | March 11th 07 02:35 AM |
How to see this newsgroup in outlook express? | kei | Outlook Express | 11 | January 25th 06 02:35 AM |