My boss uses Outlook 2003 and is also testing 2007 (connected to
Exchange 2003). He has many different folders in his inbox, some nested
several levels in.

The problem is that some of these folders won't obey the standard
auto-archive rules. i.e. older messages are not removed to the pst.

We aren't sure why this is happening, and cannot seem to find any
common threads among the different folders.

One thing that does puzzle us, although I don't know if it has
anything to do with the archive problem, is the different listings under
"Sharing" or "Permissions" for each folder.

Some folders only have "Anonymous" and "Default" listed (with "none"
permissions). Some folders have additional entry for owner. Sometimes
this is listed as "NT Users\Domain\Username," sometimes "GAL Display
name" and sometimes it's the user that's logged into windows, and not
the user that's the owner of the mailbox (we have different accounts for
admin and non-admin access).

Just hoping someone could shed a little light on these mysteries.

Thanks.

--
Jim Helfer
Computer Systems Administrator
WTW Architects
Timber Court
127 Andesron St.
Pittsburgh PA 15212
412-321-0551 x330

archive works on the modified date - if he moves the message or makes
changes and saves it, the modified date is changed. Assuming the modified
date is older than the archive date, try changing the permissions so they
match what is on a folder where it works... I don't think it matters though.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Jim Helfer" wrote in message
...

My boss uses Outlook 2003 and is also testing 2007 (connected to Exchange
2003). He has many different folders in his inbox, some nested several
levels in.

The problem is that some of these folders won't obey the standard
auto-archive rules. i.e. older messages are not removed to the pst.

We aren't sure why this is happening, and cannot seem to find any common
threads among the different folders.

One thing that does puzzle us, although I don't know if it has anything
to do with the archive problem, is the different listings under "Sharing"
or "Permissions" for each folder.

Some folders only have "Anonymous" and "Default" listed (with "none"
permissions). Some folders have additional entry for owner. Sometimes
this is listed as "NT Users\Domain\Username," sometimes "GAL Display name"
and sometimes it's the user that's logged into windows, and not the user
that's the owner of the mailbox (we have different accounts for admin and
non-admin access).

Just hoping someone could shed a little light on these mysteries.

Thanks.

--
Jim Helfer
Computer Systems Administrator
WTW Architects
Timber Court
127 Andesron St.
Pittsburgh PA 15212
412-321-0551 x330

Diane Poremsky wrote:
archive works on the modified date - if he moves the message or makes
changes and saves it, the modified date is changed. Assuming the
modified date is older than the archive date, try changing the
permissions so they match what is on a folder where it works... I don't
think it matters though.



Yep, that was it. As we noticed about a little bit after I posted the
message. Setting and clearing flags changes the modified date, so those
actions were resetting the mod. date and keeping the questionable emails
out of archive.


Thanks!


--
Jim Helfer
Computer Systems Administrator
WTW Architects
Timber Court
127 Andesron St.
Pittsburgh PA 15212
412-321-0551 x330