New in June Dell laptop. IP Verizon DSL. Just spent an hour on line with
Verizon support. All setting are correct. Outlook 2002 will send but not
receive.
Help
Loretta

What is the error message?

connectivity test:
Can you telnet from your dell machine to Verizon's POP3 server?

telnet pop3.verizon.com 110
(note: replace pop3.verizon.com with the correct verizon POP3 server name)

if you're able to connect, type "quit" (without quotes) to exit telnet. Be
sure your username/password are correct. Password may be case sensitive.

"Loretta" wrote in message
...
New in June Dell laptop. IP Verizon DSL. Just spent an hour on line with
Verizon support. All setting are correct. Outlook 2002 will send but not
receive.
Help
Loretta

I also tried Windows Mail.
Error The connection to the server has failed. Subject 'test', Account:
'incoming.verizon.net', Server:'outgvoing.verizon.net', Protocol:SMTP,
Port:25, Secure(SSL): No, Socket Error:10060, Error Number: 0x800CCC0E"

How do I tel net?
I can receive, can't send. mail.
"John" a wrote in message ...
What is the error message?

connectivity test:
Can you telnet from your dell machine to Verizon's POP3 server?

telnet pop3.verizon.com 110
(note: replace pop3.verizon.com with the correct verizon POP3 server name)

if you're able to connect, type "quit" (without quotes) to exit telnet. Be
sure your username/password are correct. Password may be case sensitive.

"Loretta" wrote in message
...
New in June Dell laptop. IP Verizon DSL. Just spent an hour on line with
Verizon support. All setting are correct. Outlook 2002 will send but not
receive.
Help
Loretta

Your first post says:
"Outlook 2002 will send but not receive."

Now you say:
"I can receive, can't send. mail."

Which one is it?

Also, the outgoing server name (outgvoing.verizon.net) is wrong. It's
"outgoing", not "outgVoing"

"Loretta" wrote in message
...
I also tried Windows Mail.
Error The connection to the server has failed. Subject 'test', Account:
'incoming.verizon.net', Server:'outgvoing.verizon.net', Protocol:SMTP,
Port:25, Secure(SSL): No, Socket Error:10060, Error Number: 0x800CCC0E"

How do I tel net?
I can receive, can't send. mail.
"John" a wrote in message ...
What is the error message?

connectivity test:
Can you telnet from your dell machine to Verizon's POP3 server?

telnet pop3.verizon.com 110
(note: replace pop3.verizon.com with the correct verizon POP3 server
name)

if you're able to connect, type "quit" (without quotes) to exit telnet.
Be sure your username/password are correct. Password may be case
sensitive.

"Loretta" wrote in message
...
New in June Dell laptop. IP Verizon DSL. Just spent an hour on line with
Verizon support. All setting are correct. Outlook 2002 will send but not
receive.
Help
Loretta

My appologies for misquotes and misspells
I cannot send email
and the outgoing is outgoing.verizon.net

The error for the test email is:
"Send test e-mail message: The specified server was found, but thee was no
response from the server. Please verify that the port and ssl information is
correct. To access these settins..."

"Find outgoing mail server (smtp): Unable to connect to the out going mail
server (smtp), Please verify the server name in the out going mail server
field......"
I did all of this and went on line with Verizon. The even took control of
the computer to check all the settings and they could not Fix this. In fact
they have not clue as to what they are doing in Vista.
They also do not have any tools to check Vista with.
Again Vista Home Premium and Outlook 2002.
Ps I tried Windows mail and that could not send either.
Thank you,
Loretta

"John" a wrote in message ...
Your first post says:
"Outlook 2002 will send but not receive."

Now you say:
"I can receive, can't send. mail."

Which one is it?

Also, the outgoing server name (outgvoing.verizon.net) is wrong. It's
"outgoing", not "outgVoing"

"Loretta" wrote in message
...
I also tried Windows Mail.
Error The connection to the server has failed. Subject 'test', Account:
'incoming.verizon.net', Server:'outgvoing.verizon.net', Protocol:SMTP,
Port:25, Secure(SSL): No, Socket Error:10060, Error Number: 0x800CCC0E"

How do I tel net?
I can receive, can't send. mail.
"John" a wrote in message ...
What is the error message?

connectivity test:
Can you telnet from your dell machine to Verizon's POP3 server?

telnet pop3.verizon.com 110
(note: replace pop3.verizon.com with the correct verizon POP3 server
name)

if you're able to connect, type "quit" (without quotes) to exit telnet.
Be sure your username/password are correct. Password may be case
sensitive.

"Loretta" wrote in message
...
New in June Dell laptop. IP Verizon DSL. Just spent an hour on line
with Verizon support. All setting are correct. Outlook 2002 will send
but not receive.
Help
Loretta

Also Verizon said I should contact Microsoft.
Loretta
"John" a wrote in message ...
Your first post says:
"Outlook 2002 will send but not receive."

Now you say:
"I can receive, can't send. mail."

Which one is it?

Also, the outgoing server name (outgvoing.verizon.net) is wrong. It's
"outgoing", not "outgVoing"

"Loretta" wrote in message
...
I also tried Windows Mail.
Error The connection to the server has failed. Subject 'test', Account:
'incoming.verizon.net', Server:'outgvoing.verizon.net', Protocol:SMTP,
Port:25, Secure(SSL): No, Socket Error:10060, Error Number: 0x800CCC0E"

How do I tel net?
I can receive, can't send. mail.
"John" a wrote in message ...
What is the error message?

connectivity test:
Can you telnet from your dell machine to Verizon's POP3 server?

telnet pop3.verizon.com 110
(note: replace pop3.verizon.com with the correct verizon POP3 server
name)

if you're able to connect, type "quit" (without quotes) to exit telnet.
Be sure your username/password are correct. Password may be case
sensitive.

"Loretta" wrote in message
...
New in June Dell laptop. IP Verizon DSL. Just spent an hour on line
with Verizon support. All setting are correct. Outlook 2002 will send
but not receive.
Help
Loretta

"Loretta" wrote in message
...
The error for the test email is:
"Send test e-mail message: The specified server was found, but thee was no
response from the server. Please verify that the port and ssl information
is correct. To access these settins..."

This looks like firewall issue. I have never used Vista yet but from what
I've read, Vista firewall protects both incoming and outgoing traffic. You
should be looking at Vista firewall (exception) settings to allow outgoing
SMTP traffic from your computer.

To be sure if your computer allows SMTP outgoing traffic, do the following:

1) Go to Vista command prompt
2) Type the following (without quotes): "telnet outgoing.verizon.net 25"

Post the result here.

Ps I tried Windows mail and that could not send either.

If Vista blocks outgoing port 25 (SMTP) traffic, no mail clients will work.

"telnet is not recognized as an internal or external command, operable
program or batch file"
Loretta

"John" a wrote in message ...

"Loretta" wrote in message
...
The error for the test email is:
"Send test e-mail message: The specified server was found, but thee was
no response from the server. Please verify that the port and ssl
information is correct. To access these settins..."

This looks like firewall issue. I have never used Vista yet but from what
I've read, Vista firewall protects both incoming and outgoing traffic. You
should be looking at Vista firewall (exception) settings to allow outgoing
SMTP traffic from your computer.

To be sure if your computer allows SMTP outgoing traffic, do the
following:

1) Go to Vista command prompt
2) Type the following (without quotes): "telnet outgoing.verizon.net 25"

Post the result here.

Ps I tried Windows mail and that could not send either.

If Vista blocks outgoing port 25 (SMTP) traffic, no mail clients will
work.

I tried "ping outgoing.verizon.net" "Packets sent 4, Received = 0, Lost = 4



"John" a wrote in message ...

"Loretta" wrote in message
...
The error for the test email is:
"Send test e-mail message: The specified server was found, but thee was
no response from the server. Please verify that the port and ssl
information is correct. To access these settins..."

This looks like firewall issue. I have never used Vista yet but from what
I've read, Vista firewall protects both incoming and outgoing traffic. You
should be looking at Vista firewall (exception) settings to allow outgoing
SMTP traffic from your computer.

To be sure if your computer allows SMTP outgoing traffic, do the
following:

1) Go to Vista command prompt
2) Type the following (without quotes): "telnet outgoing.verizon.net 25"

Post the result here.

Ps I tried Windows mail and that could not send either.

If Vista blocks outgoing port 25 (SMTP) traffic, no mail clients will
work.

John,
I just found out that I have to install it. I am doing that now.
"Loretta" wrote in message
...
Also Verizon said I should contact Microsoft.
Loretta
"John" a wrote in message ...
Your first post says:
"Outlook 2002 will send but not receive."

Now you say:
"I can receive, can't send. mail."

Which one is it?

Also, the outgoing server name (outgvoing.verizon.net) is wrong. It's
"outgoing", not "outgVoing"

"Loretta" wrote in message
...
I also tried Windows Mail.
Error The connection to the server has failed. Subject 'test', Account:
'incoming.verizon.net', Server:'outgvoing.verizon.net', Protocol:SMTP,
Port:25, Secure(SSL): No, Socket Error:10060, Error Number: 0x800CCC0E"

How do I tel net?
I can receive, can't send. mail.
"John" a wrote in message
...
What is the error message?

connectivity test:
Can you telnet from your dell machine to Verizon's POP3 server?

telnet pop3.verizon.com 110
(note: replace pop3.verizon.com with the correct verizon POP3 server
name)

if you're able to connect, type "quit" (without quotes) to exit telnet.
Be sure your username/password are correct. Password may be case
sensitive.

"Loretta" wrote in message
...
New in June Dell laptop. IP Verizon DSL. Just spent an hour on line
with Verizon support. All setting are correct. Outlook 2002 will send
but not receive.
Help
Loretta