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#1
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IMAP folder does not automatically expand?
Hi everyone, from Italy!
I have configured an IMAP email account using Outlook 2007. This account is included in the automatic send/receive group, but new messages sent to IMAP account are not shown since I manually expand the collapsed account folder: it seems that IMAP mail accounts are not included in the send/receive action when the folder is collapsed. It is possible to expand automatically the IMAP account folder at Outlook startup? Is there any other solution to force Outlook in checking my IMAP account even when folder is collapsed? Thank you for your help! |
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#2
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IMAP folder does not automatically expand?
A perfect World wrote:
I have configured an IMAP email account using Outlook 2007. This account is included in the automatic send/receive group, but new messages sent to IMAP account are not shown since I manually expand the collapsed account folder: it seems that IMAP mail accounts are not included in the send/receive action when the folder is collapsed. This is an incorrect conclusion. Whether or not the folders are expanded has nothing to do with sending and receiving. It is possible to expand automatically the IMAP account folder at Outlook startup? No. Is there any other solution to force Outlook in checking my IMAP account even when folder is collapsed? Make sure you choose the correct settings in the send/receive group. Tell us how it's currently configured and we should be able to suggest appropriate changes. -- Brian Tillman |
#3
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IMAP folder does not automatically expand?
Make sure you choose the correct settings in the send/receive group. Tell us how it's currently configured and we should be able to suggest appropriate changes. Thanks Brian. Maybe Outlook knows that I've got new mail, but this has not meaning to me, if Outlook do not inform me of that event! A (real) example: I put the Inbox folder of the IMAP account in the Favorite Folders area, so that (I supposed) when a new mail is received it should show that event, writing also how many unread emails are included in that folder. Now I've got some unread emails in the inbox folder of the IMAP account but, since the IMAP folder is collapsed, that event is not highlighted. Only when I expand the IMAP folder, both the IMAP Inbox folder just expanded and the IMAP Inbox folder I put in the Favorite Folders area became in bold showing the number of unread emails are contained. These are the settings I have selected for IMAP account within the send/receive settings area: - Include the selected account in this group - Send mail items - Get folder unread count - Receive mail items - option Download complete items, including attachments. Within the Folder Options I selected the following settings: - Download complete item including attachments - every folder of the Imap account is selected. Is there something wrong in this settings? Thanks for your help! |
#4
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IMAP folder does not automatically expand?
A perfect World wrote:
Maybe Outlook knows that I've got new mail, but this has not meaning to me, if Outlook do not inform me of that event! A (real) example: I put the Inbox folder of the IMAP account in the Favorite Folders area, so that (I supposed) when a new mail is received it should show that event, writing also how many unread emails are included in that folder. Now I've got some unread emails in the inbox folder of the IMAP account but, since the IMAP folder is collapsed, that event is not highlighted. Only when I expand the IMAP folder, both the IMAP Inbox folder just expanded and the IMAP Inbox folder I put in the Favorite Folders area became in bold showing the number of unread emails are contained. IMAP folders just can't be configured to show as expanded when you open Outlook. The first thing you should do when opening Outlook is expand the folders, if that's what you want. They'll stay expanded as long as Outlook remains open. You could create a rule that displays something when new messages arrive in the Inbox of the IMAP account. -- Brian Tillman |
#5
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IMAP folder does not automatically expand?
You could create a rule that displays something when new messages arrive
in the Inbox of the IMAP account. Thanks, very useful solution, it works properly. I shoud note anyway that Outlook management of IMAP account is not so linear as POP3. |
#6
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IMAP folder does not automatically expand?
A perfect World wrote:
I shoud note anyway that Outlook management of IMAP account is not so linear as POP3. I don't think Outlook has ever handled IMAP accounts well. -- Brian Tillman |
#7
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IMAP folder does not automatically expand?
A smart solution, based on an message, is creating
a rule that move every email sent to the IMAP account to the general inbox folder. It works! |
#8
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IMAP folder does not automatically expand?
I don't think that I should have to manually expand folders. I have more than
5 IMAP accounts and it takes a lot of time each day just to expand all folders to see if there are new messages. It forces me to never close Outlook or to expand each time I open Outlook. /Niklas Lundberg "Brian Tillman" wrote: A perfect World wrote: Maybe Outlook knows that I've got new mail, but this has not meaning to me, if Outlook do not inform me of that event! A (real) example: I put the Inbox folder of the IMAP account in the Favorite Folders area, so that (I supposed) when a new mail is received it should show that event, writing also how many unread emails are included in that folder. Now I've got some unread emails in the inbox folder of the IMAP account but, since the IMAP folder is collapsed, that event is not highlighted. Only when I expand the IMAP folder, both the IMAP Inbox folder just expanded and the IMAP Inbox folder I put in the Favorite Folders area became in bold showing the number of unread emails are contained. IMAP folders just can't be configured to show as expanded when you open Outlook. The first thing you should do when opening Outlook is expand the folders, if that's what you want. They'll stay expanded as long as Outlook remains open. You could create a rule that displays something when new messages arrive in the Inbox of the IMAP account. -- Brian Tillman |
#9
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IMAP folder does not automatically expand?
NLundberg wrote:
I don't think that I should have to manually expand folders. I have more than 5 IMAP accounts and it takes a lot of time each day just to expand all folders to see if there are new messages. It forces me to never close Outlook or to expand each time I open Outlook. Perhaps you'd like to have IMAP folders expanded, but the reality is that you can't. -- Brian Tillman [MVP-Outlook] |
#10
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IMAP folder does not automatically expand?
I know I can't but Microsoft should make it possible in SP1 or in another
update. The MVPs can push Microsoft to do it, I can't. /Niklas "Brian Tillman" wrote: NLundberg wrote: I don't think that I should have to manually expand folders. I have more than 5 IMAP accounts and it takes a lot of time each day just to expand all folders to see if there are new messages. It forces me to never close Outlook or to expand each time I open Outlook. Perhaps you'd like to have IMAP folders expanded, but the reality is that you can't. -- Brian Tillman [MVP-Outlook] |
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