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Why does Outlook 2007 freeze when configuring?



 
 
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  #1  
Old June 12th 07, 05:49 PM posted to microsoft.public.outlook
Richardfair
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Posts: 1
Default Why does Outlook 2007 freeze when configuring?

I have upgraded to Outlook 2007 but when I restart my computer I get the
configuring Outlook screen but it stops responding. What can I do to complete
installation?
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  #2  
Old June 13th 07, 11:19 PM posted to microsoft.public.outlook
Diane Poremsky
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Posts: 2,402
Default Why does Outlook 2007 freeze when configuring?

It's probably better to make a new profile, but you can try deleting 4
files:

Rename or delete outcmd.dat, extend.dat, views.dat and frmcache.dat. Outlook
will recreate these files as needed. The first two are probably all you
need delete - outlook will create them as needed. If these doesn't help,
make a new profile.

http://slipstick.com/outlook/ol2007/slow.htm has the file locations if you
need them

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Richardfair" wrote in message
...
I have upgraded to Outlook 2007 but when I restart my computer I get the
configuring Outlook screen but it stops responding. What can I do to
complete
installation?


 




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