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#1
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mailto not trusted even when click from trusted site with IE7 & Vi
Adding a cross-post.
"Eric" wrote: Here is the scenario: To ensure ActiveX and such all function properly for our extranet users, we have them add our sites to their list of Trusted Sites. IE7 with Vista sets Protected Mode to On for the Internet zone and sets Protected Mode to Off for any sites within the Trusted Sites zone. Just as always, when you click on a mailto link from within the Internet zone, a new email opens just as it should which is how things have always been for Trusted Sites as well. Now with IE7/Vista, if you click on a mailto link posted on a site within Trusted Sites, a NEW window opens with Protected Mode ON treating it as though it were part of the internet zone and not trusted. The new email opens but not without first canceling the navigation of the window and displaying an error. This situation can be confusing for some users. When switching between protection modes, you switch browsers as well. Just as was always the case, a new page shouldn't even open when creating a new email though now does ONLY when clicking a mailto from within a trusted site. So now the user is thrown to a totally different brower and presented with an error stating IE couldn't display the webpage. There is nothing to inform the user that the error should be ignored and that their session is actually in the browser behind the one currently active. They write and send their email and then the typical response to the error would be to just click Back but this is a new browser and has no Back history. Calls then flood our help desk. Frames just make this issue even more screwed up. If the page containing the mailto resides within a frame, there is no problem! The new email opens properly with no second browser or error. If that same page is opened by itself in the browser, the problem comes back. It's easy to try. Just create a page with a mailto, watch the mailto link work, add the site hosting the page to your trusted sites, refresh, and then watch the mailto link produce the second browser with the error. Any ideas? Thanks! |
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#2
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mailto not trusted even when click from trusted site with IE7 & Vi
"Eric" wrote in message
... Adding a cross-post. You're cross-posting to both Outlook and WM NG so which one is the default E-mail app? To help clarify this switch to a cmd window and enter: ftype mailto and capture the cmd output. HTH Robert Aldwinckle --- "Eric" wrote: Here is the scenario: To ensure ActiveX and such all function properly for our extranet users, we have them add our sites to their list of Trusted Sites. IE7 with Vista sets Protected Mode to On for the Internet zone and sets Protected Mode to Off for any sites within the Trusted Sites zone. Just as always, when you click on a mailto link from within the Internet zone, a new email opens just as it should which is how things have always been for Trusted Sites as well. Now with IE7/Vista, if you click on a mailto link posted on a site within Trusted Sites, a NEW window opens with Protected Mode ON treating it as though it were part of the internet zone and not trusted. The new email opens but not without first canceling the navigation of the window and displaying an error. This situation can be confusing for some users. When switching between protection modes, you switch browsers as well. Just as was always the case, a new page shouldn't even open when creating a new email though now does ONLY when clicking a mailto from within a trusted site. So now the user is thrown to a totally different brower and presented with an error stating IE couldn't display the webpage. There is nothing to inform the user that the error should be ignored and that their session is actually in the browser behind the one currently active. They write and send their email and then the typical response to the error would be to just click Back but this is a new browser and has no Back history. Calls then flood our help desk. Frames just make this issue even more screwed up. If the page containing the mailto resides within a frame, there is no problem! The new email opens properly with no second browser or error. If that same page is opened by itself in the browser, the problem comes back. It's easy to try. Just create a page with a mailto, watch the mailto link work, add the site hosting the page to your trusted sites, refresh, and then watch the mailto link produce the second browser with the error. Any ideas? Thanks! |
#3
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mailto not trusted even when click from trusted site with IE7 & Vi
What is really strange is that the output of "ftype mailto" gives
me Outlook.exe, while Default Programs says Mailto is handled by Windows Mail. How can there be a conflict like that? Gary VanderMolen "Robert Aldwinckle" wrote in message ... "Eric" wrote in message ... Adding a cross-post. You're cross-posting to both Outlook and WM NG so which one is the default E-mail app? To help clarify this switch to a cmd window and enter: ftype mailto and capture the cmd output. |
#4
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mailto not trusted even when click from trusted site with IE7 & Vi
"Gary VanderMolen" wrote in message
... What is really strange is that the output of "ftype mailto" gives me Outlook.exe, while Default Programs says Mailto is handled by Windows Mail. How can there be a conflict like that? I don't know but what I would try is making one show for both. I don't know how successful just changing it with the ftype command would be so probably I would try switching the default (just as a repair) instead. Good luck Robert --- Gary VanderMolen "Robert Aldwinckle" wrote in message ... "Eric" wrote in message ... Adding a cross-post. You're cross-posting to both Outlook and WM NG so which one is the default E-mail app? To help clarify this switch to a cmd window and enter: ftype mailto and capture the cmd output. |
#5
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mailto not trusted even when click from trusted site with IE7
ftype reports that Outlook.exe is mapped.
I previously tried switching the mapping to WM and experienced the same problem. "Robert Aldwinckle" wrote: "Eric" wrote in message ... Adding a cross-post. You're cross-posting to both Outlook and WM NG so which one is the default E-mail app? To help clarify this switch to a cmd window and enter: ftype mailto and capture the cmd output. HTH Robert Aldwinckle --- "Eric" wrote: Here is the scenario: To ensure ActiveX and such all function properly for our extranet users, we have them add our sites to their list of Trusted Sites. IE7 with Vista sets Protected Mode to On for the Internet zone and sets Protected Mode to Off for any sites within the Trusted Sites zone. Just as always, when you click on a mailto link from within the Internet zone, a new email opens just as it should which is how things have always been for Trusted Sites as well. Now with IE7/Vista, if you click on a mailto link posted on a site within Trusted Sites, a NEW window opens with Protected Mode ON treating it as though it were part of the internet zone and not trusted. The new email opens but not without first canceling the navigation of the window and displaying an error. This situation can be confusing for some users. When switching between protection modes, you switch browsers as well. Just as was always the case, a new page shouldn't even open when creating a new email though now does ONLY when clicking a mailto from within a trusted site. So now the user is thrown to a totally different brower and presented with an error stating IE couldn't display the webpage. There is nothing to inform the user that the error should be ignored and that their session is actually in the browser behind the one currently active. They write and send their email and then the typical response to the error would be to just click Back but this is a new browser and has no Back history. Calls then flood our help desk. Frames just make this issue even more screwed up. If the page containing the mailto resides within a frame, there is no problem! The new email opens properly with no second browser or error. If that same page is opened by itself in the browser, the problem comes back. It's easy to try. Just create a page with a mailto, watch the mailto link work, add the site hosting the page to your trusted sites, refresh, and then watch the mailto link produce the second browser with the error. Any ideas? Thanks! |
#6
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mailto not trusted even when click from trusted site with IE7
I've made an interesting discovery while monitoring registry access by IE.
Whenever a mailto is clicked on a page that is either NOT part of a trusted site or exists within a frame of a trusted site, the registry entry HKCU\Software\Microsoft\Windows\Shell\Associations \UrlAssociations\MAILTO\UserChoice is read. This entry contains the prog id of the application associated with mailto. But!, when I click a mailto hosted in a non-framed page within a trusted site, the registry key is never checked! This doesn't make sense. "Eric" wrote: ftype reports that Outlook.exe is mapped. I previously tried switching the mapping to WM and experienced the same problem. "Robert Aldwinckle" wrote: "Eric" wrote in message ... Adding a cross-post. You're cross-posting to both Outlook and WM NG so which one is the default E-mail app? To help clarify this switch to a cmd window and enter: ftype mailto and capture the cmd output. HTH Robert Aldwinckle --- "Eric" wrote: Here is the scenario: To ensure ActiveX and such all function properly for our extranet users, we have them add our sites to their list of Trusted Sites. IE7 with Vista sets Protected Mode to On for the Internet zone and sets Protected Mode to Off for any sites within the Trusted Sites zone. Just as always, when you click on a mailto link from within the Internet zone, a new email opens just as it should which is how things have always been for Trusted Sites as well. Now with IE7/Vista, if you click on a mailto link posted on a site within Trusted Sites, a NEW window opens with Protected Mode ON treating it as though it were part of the internet zone and not trusted. The new email opens but not without first canceling the navigation of the window and displaying an error. This situation can be confusing for some users. When switching between protection modes, you switch browsers as well. Just as was always the case, a new page shouldn't even open when creating a new email though now does ONLY when clicking a mailto from within a trusted site. So now the user is thrown to a totally different brower and presented with an error stating IE couldn't display the webpage. There is nothing to inform the user that the error should be ignored and that their session is actually in the browser behind the one currently active. They write and send their email and then the typical response to the error would be to just click Back but this is a new browser and has no Back history. Calls then flood our help desk. Frames just make this issue even more screwed up. If the page containing the mailto resides within a frame, there is no problem! The new email opens properly with no second browser or error. If that same page is opened by itself in the browser, the problem comes back. It's easy to try. Just create a page with a mailto, watch the mailto link work, add the site hosting the page to your trusted sites, refresh, and then watch the mailto link produce the second browser with the error. Any ideas? Thanks! |
#7
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mailto not trusted even when click from trusted site with IE7
There is another item I've discovered. The times it does not work, Vista is
using the broker IEUser.exe to execute Outlook. In Vista, if IE requests access to the system that is beyond the current level permitted by the protected mode, executing of the requested operation is done through a broker. There are two brokers being IEUser.exe and IEInstall.exe. As in XP, Vista pretty much requires that applications be installed using an admin account so to work around this in a controlled manner, it uses IEInstall.exe. The same type of scenario plays out for executions but instead uses IEUser.exe. This still doesn't answer the question. It doesn't make sense that in one case the broker must be used but in the other two cases, the broker isn't needed and a different path is taken through the registry. "Eric" wrote: I've made an interesting discovery while monitoring registry access by IE. Whenever a mailto is clicked on a page that is either NOT part of a trusted site or exists within a frame of a trusted site, the registry entry HKCU\Software\Microsoft\Windows\Shell\Associations \UrlAssociations\MAILTO\UserChoice is read. This entry contains the prog id of the application associated with mailto. But!, when I click a mailto hosted in a non-framed page within a trusted site, the registry key is never checked! This doesn't make sense. "Eric" wrote: ftype reports that Outlook.exe is mapped. I previously tried switching the mapping to WM and experienced the same problem. "Robert Aldwinckle" wrote: "Eric" wrote in message ... Adding a cross-post. You're cross-posting to both Outlook and WM NG so which one is the default E-mail app? To help clarify this switch to a cmd window and enter: ftype mailto and capture the cmd output. HTH Robert Aldwinckle --- "Eric" wrote: Here is the scenario: To ensure ActiveX and such all function properly for our extranet users, we have them add our sites to their list of Trusted Sites. IE7 with Vista sets Protected Mode to On for the Internet zone and sets Protected Mode to Off for any sites within the Trusted Sites zone. Just as always, when you click on a mailto link from within the Internet zone, a new email opens just as it should which is how things have always been for Trusted Sites as well. Now with IE7/Vista, if you click on a mailto link posted on a site within Trusted Sites, a NEW window opens with Protected Mode ON treating it as though it were part of the internet zone and not trusted. The new email opens but not without first canceling the navigation of the window and displaying an error. This situation can be confusing for some users. When switching between protection modes, you switch browsers as well. Just as was always the case, a new page shouldn't even open when creating a new email though now does ONLY when clicking a mailto from within a trusted site. So now the user is thrown to a totally different brower and presented with an error stating IE couldn't display the webpage. There is nothing to inform the user that the error should be ignored and that their session is actually in the browser behind the one currently active. They write and send their email and then the typical response to the error would be to just click Back but this is a new browser and has no Back history. Calls then flood our help desk. Frames just make this issue even more screwed up. If the page containing the mailto resides within a frame, there is no problem! The new email opens properly with no second browser or error. If that same page is opened by itself in the browser, the problem comes back. It's easy to try. Just create a page with a mailto, watch the mailto link work, add the site hosting the page to your trusted sites, refresh, and then watch the mailto link produce the second browser with the error. Any ideas? Thanks! |
#8
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mailto not trusted even when click from trusted site with IE7
"Eric" wrote in message
... There is another item I've discovered. The times it does not work, Vista is using the broker IEUser.exe to execute Outlook. More security/obscurity? Perhaps we should be cross-posting to Vista Security too? eg What happens if you just Run... mailto: E.g. that should just be explorer.exe starting Outlook.exe, no "broker" required? Good luck Robert --- In Vista, if IE requests access to the system that is beyond the current level permitted by the protected mode, executing of the requested operation is done through a broker. There are two brokers being IEUser.exe and IEInstall.exe. As in XP, Vista pretty much requires that applications be installed using an admin account so to work around this in a controlled manner, it uses IEInstall.exe. The same type of scenario plays out for executions but instead uses IEUser.exe. This still doesn't answer the question. It doesn't make sense that in one case the broker must be used but in the other two cases, the broker isn't needed and a different path is taken through the registry. "Eric" wrote: I've made an interesting discovery while monitoring registry access by IE. Whenever a mailto is clicked on a page that is either NOT part of a trusted site or exists within a frame of a trusted site, the registry entry HKCU\Software\Microsoft\Windows\Shell\Associations \UrlAssociations\MAILTO\UserChoice is read. This entry contains the prog id of the application associated with mailto. But!, when I click a mailto hosted in a non-framed page within a trusted site, the registry key is never checked! This doesn't make sense. "Eric" wrote: ftype reports that Outlook.exe is mapped. I previously tried switching the mapping to WM and experienced the same problem. "Robert Aldwinckle" wrote: "Eric" wrote in message ... Adding a cross-post. You're cross-posting to both Outlook and WM NG so which one is the default E-mail app? To help clarify this switch to a cmd window and enter: ftype mailto and capture the cmd output. HTH Robert Aldwinckle --- "Eric" wrote: Here is the scenario: To ensure ActiveX and such all function properly for our extranet users, we have them add our sites to their list of Trusted Sites. IE7 with Vista sets Protected Mode to On for the Internet zone and sets Protected Mode to Off for any sites within the Trusted Sites zone. Just as always, when you click on a mailto link from within the Internet zone, a new email opens just as it should which is how things have always been for Trusted Sites as well. Now with IE7/Vista, if you click on a mailto link posted on a site within Trusted Sites, a NEW window opens with Protected Mode ON treating it as though it were part of the internet zone and not trusted. The new email opens but not without first canceling the navigation of the window and displaying an error. This situation can be confusing for some users. When switching between protection modes, you switch browsers as well. Just as was always the case, a new page shouldn't even open when creating a new email though now does ONLY when clicking a mailto from within a trusted site. So now the user is thrown to a totally different brower and presented with an error stating IE couldn't display the webpage. There is nothing to inform the user that the error should be ignored and that their session is actually in the browser behind the one currently active. They write and send their email and then the typical response to the error would be to just click Back but this is a new browser and has no Back history. Calls then flood our help desk. Frames just make this issue even more screwed up. If the page containing the mailto resides within a frame, there is no problem! The new email opens properly with no second browser or error. If that same page is opened by itself in the browser, the problem comes back. It's easy to try. Just create a page with a mailto, watch the mailto link work, add the site hosting the page to your trusted sites, refresh, and then watch the mailto link produce the second browser with the error. Any ideas? Thanks! |
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