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| Tags: contacts, folders, multiple, outlook |
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#1
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I am running outlook 2003 hooked to exchange server.
there has been many things happen to this account before I got handed the problem. The user has 3 Contacts folders and only one can be accessed. When you click the to: button it says the folder couldnot be found. There were groups that use to work but now the groups cant be found. Where are all the pieces to outlook stored so I can get this stuff back. |
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#2
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If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "frogman7" wrote in message oups.com... I am running outlook 2003 hooked to exchange server. there has been many things happen to this account before I got handed the problem. The user has 3 Contacts folders and only one can be accessed. When you click the to: button it says the folder couldnot be found. There were groups that use to work but now the groups cant be found. Where are all the pieces to outlook stored so I can get this stuff back. |
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#3
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On Mar 13, 2:40 pm, "Diane Poremsky [MVP]" wrote:
If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks?http://www.outlook-tips.net/beginner/ Outlook 2007:http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "frogman7" wrote in message oups.com... I am running outlook 2003 hooked to exchange server. there has been many things happen to this account before I got handed the problem. The user has 3 Contacts folders and only one can be accessed. When you click the to: button it says the folder couldnot be found. There were groups that use to work but now the groups cant be found. Where are all the pieces to outlook stored so I can get this stuff back.- Hide quoted text - - Show quoted text - Yes all the things are there but i haven't removed it yes and put it back because there is another issue. Maybe it is related maybe not. This user and also another user is experiencing the same issue. All of there distribution list (groups) are gone. If i remove it and put it back will this fix this other issue???? |
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#5
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On Mar 13, 5:09 pm, "Diane Poremsky [MVP]" wrote:
It depends on the cause of the missing DLs. If they are in a missing contacts folder, it will fix it. If they are really missing, no. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks?http://www.outlook-tips.net/beginner/ Outlook 2007:http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "frogman7" wrote in message ups.com... On Mar 13, 2:40 pm, "Diane Poremsky [MVP]" wrote: If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks?http://www.outlook-tips.net/beginner/ Outlook 2007:http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "frogman7" wrote in message groups.com... I am running outlook 2003 hooked to exchange server. there has been many things happen to this account before I got handed the problem. The user has 3 Contacts folders and only one can be accessed. When you click the to: button it says the folder couldnot be found. There were groups that use to work but now the groups cant be found. Where are all the pieces to outlook stored so I can get this stuff back.- Hide quoted text - - Show quoted text - Yes all the things are there but i haven't removed it yes and put it back because there is another issue. Maybe it is related maybe not. This user and also another user is experiencing the same issue. All of there distribution list (groups) are gone. If i remove it and put it back will this fix this other issue????- Hide quoted text - - Show quoted text - Where can I find the DLs and what are the file extentions so I can find them again. |
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#6
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They are stored in the contacts folder with your contacts.
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "frogman7" wrote in message oups.com... On Mar 13, 5:09 pm, "Diane Poremsky [MVP]" wrote: It depends on the cause of the missing DLs. If they are in a missing contacts folder, it will fix it. If they are really missing, no. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks?http://www.outlook-tips.net/beginner/ Outlook 2007:http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "frogman7" wrote in message ups.com... On Mar 13, 2:40 pm, "Diane Poremsky [MVP]" wrote: If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks?http://www.outlook-tips.net/beginner/ Outlook 2007:http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "frogman7" wrote in message groups.com... I am running outlook 2003 hooked to exchange server. there has been many things happen to this account before I got handed the problem. The user has 3 Contacts folders and only one can be accessed. When you click the to: button it says the folder couldnot be found. There were groups that use to work but now the groups cant be found. Where are all the pieces to outlook stored so I can get this stuff back.- Hide quoted text - - Show quoted text - Yes all the things are there but i haven't removed it yes and put it back because there is another issue. Maybe it is related maybe not. This user and also another user is experiencing the same issue. All of there distribution list (groups) are gone. If i remove it and put it back will this fix this other issue????- Hide quoted text - - Show quoted text - Where can I find the DLs and what are the file extentions so I can find them again. |
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