I upgraded to outlook 2007 and when I hit reply on an email I get this
message, The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll) cannot
be loaded and has been disabled by Outlook. Please contact the Add-in
manufacturer for an update . If no update is available, please uninstall the
Add-in. OK



I went in the trust center to uninstall the add-in but faxextension does not
appear. How can i fix this.

sotavento524 wrote:

I upgraded to outlook 2007 and when I hit reply on an email I get this
message, The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll)
cannot be loaded and has been disabled by Outlook. Please contact
the Add-in manufacturer for an update . If no update is available,
please uninstall the Add-in. OK

Search your Windows user profile for a file named extend.dat and delete it.
Then start Outlook. The file will be in a hidden folder, so be sure to
enable viewing hidden files and folders.
--
Brian Tillman

Thanks for the answer but no extend.dat file found.
Sotavento524

"Brian Tillman" wrote:

sotavento524 wrote:

I upgraded to outlook 2007 and when I hit reply on an email I get this
message, The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll)
cannot be loaded and has been disabled by Outlook. Please contact
the Add-in manufacturer for an update . If no update is available,
please uninstall the Add-in. OK

Search your Windows user profile for a file named extend.dat and delete it.
Then start Outlook. The file will be in a hidden folder, so be sure to
enable viewing hidden files and folders.
--
Brian Tillman

sotavento524, you wrote on Wed, 28 Feb 2007 13:10:18 -0800:

Thanks for the answer but no extend.dat file found.

The file ¡X in that are the registry informations of installed add-ins
are cached ¡X is stored in

C:\Documents and Settings\%Username%\Local Settings\Application
Datas\Microsoft\Outlook

The folder ...\Local Settings is a hidden folder by default, so you have
to set the option that also hidden files and folders will be shown:

Control Panel | Folderoptions | View

If deleting the extend.dat does not help to get rid of the error
message, see if in one of the registry keys below the entry of this
add-in still appears. If so, delete it!

HKEY_CURRENT_USER\Software\Microsoft\Office\Outloo k\Addins

HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlo ok\Addins

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Cli ent\Extensions


--
Best Regards
Christian Goeller
http://www.outlookfaq.net

sotavento524 wrote:

Thanks for the answer but no extend.dat file found.

Did you enable viewing hidden files and folders? For Windows XP, look in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook. Vista has
a similar path, but I don't yet have it memorized.
--
Brian Tillman

drive:\Users\%UserProfile%\AppData\Local\Microso ft\Outlook

--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
sotavento524 wrote:

Thanks for the answer but no extend.dat file found.

Did you enable viewing hidden files and folders? For Windows XP, look in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook. Vista
has a similar path, but I don't yet have it memorized.
--
Brian Tillman

I am having this identical problem, except it only occurs for me when I try
new message (not on reply) and it only happens once on each opening of
Outlook. I'm told it may be fixed by running detect and repair, but this was
information for XP and not for Vista. I think this is a problem with Vista
and not with Outlook. Any thoughts?

"Russ Valentine [MVP-Outlook]" wrote:

drive:\Users\%UserProfile%\AppData\Local\Microso ft\Outlook

--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
sotavento524 wrote:

Thanks for the answer but no extend.dat file found.

Did you enable viewing hidden files and folders? For Windows XP, look in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook. Vista
has a similar path, but I don't yet have it memorized.
--
Brian Tillman

I've seen several similar reports, but we've not had any steps to repro the
problem and can't tell whether this is an Outlook or Vista problem. What
were the steps that produced the error for you (including how you installed
your OS and how you installed Office, including its version). Did you try
the solution in this thread? It's the most logical place to start.
--
Russ Valentine
[MVP-Outlook]
"jw1941" wrote in message
...
I am having this identical problem, except it only occurs for me when I try
new message (not on reply) and it only happens once on each opening of
Outlook. I'm told it may be fixed by running detect and repair, but this
was
information for XP and not for Vista. I think this is a problem with Vista
and not with Outlook. Any thoughts?

"Russ Valentine [MVP-Outlook]" wrote:

drive:\Users\%UserProfile%\AppData\Local\Microso ft\Outlook

--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
sotavento524 wrote:

Thanks for the answer but no extend.dat file found.

Did you enable viewing hidden files and folders? For Windows XP, look
in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook. Vista
has a similar path, but I don't yet have it memorized.
--
Brian Tillman

I was having the exact same issue -- happened when I either created a new
message or replied. I tried everything stated above. The third thing I tried
worked.

I have been using Office 2007 since RTM (installed via DVD) and then
installed Vista Home Ultimate when it came out (via DVD). As well, "Show
hidden files and folders" is selected.

What I tried:
1. I searched for extend.dat, found it, and deleted it.
THEN: I restarted Outlook...same issue happened

2. I went into the registry and in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Cli ent\Extensions I found the
faxextension.dll and deleted it
THEN: I restarted Outlook...same issue happened

3. Then I looked a Russ's path for Vista
users(drive:\Users\%UserProfile%\AppData\Local\M icrosoft\Outlook ) found
extend.dat and deleted it.
THEN: I restarted Outlook...and this finally worked.

Hail all you MVPs (from the insider Office "Crabby")


"Russ Valentine [MVP-Outlook]" wrote:

I've seen several similar reports, but we've not had any steps to repro the
problem and can't tell whether this is an Outlook or Vista problem. What
were the steps that produced the error for you (including how you installed
your OS and how you installed Office, including its version). Did you try
the solution in this thread? It's the most logical place to start.
--
Russ Valentine
[MVP-Outlook]
"jw1941" wrote in message
...
I am having this identical problem, except it only occurs for me when I try
new message (not on reply) and it only happens once on each opening of
Outlook. I'm told it may be fixed by running detect and repair, but this
was
information for XP and not for Vista. I think this is a problem with Vista
and not with Outlook. Any thoughts?

"Russ Valentine [MVP-Outlook]" wrote:

drive:\Users\%UserProfile%\AppData\Local\Microso ft\Outlook

--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
sotavento524 wrote:

Thanks for the answer but no extend.dat file found.

Did you enable viewing hidden files and folders? For Windows XP, look
in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook. Vista
has a similar path, but I don't yet have it memorized.
--
Brian Tillman

Hi Annik,
Good clues here. I've been trying to get a bead on this one. So if I
understand correctly, you first did an in place upgrade of Office
(presumably from Office 2003), then after that did an in place upgrade of
your OS (presumably from Win XP), but the problem did not appear until you
did the OS upgrade? Is that right?
I'm guessing that the Vista upgrade moved your old extend.dat file to a
location where Outlook could no longer find it. Of course, your new Outlook
profile should not have even been looking for it in the first place, but we
all know Outlook never disconnects all the stuff it should from previous
profiles until you force it to. We always recommend that in place Office
upgrade be followed with creating a brand new Outlook profile because these
problems are so prevalent.
Two in place upgrades takes more courage than I've ever had. May this be the
only problem you encounter.
--
Russ Valentine
[MVP-Outlook]
"AS" wrote in message
...
I was having the exact same issue -- happened when I either created a new
message or replied. I tried everything stated above. The third thing I
tried
worked.

I have been using Office 2007 since RTM (installed via DVD) and then
installed Vista Home Ultimate when it came out (via DVD). As well, "Show
hidden files and folders" is selected.

What I tried:
1. I searched for extend.dat, found it, and deleted it.
THEN: I restarted Outlook...same issue happened

2. I went into the registry and in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Cli ent\Extensions I found
the
faxextension.dll and deleted it
THEN: I restarted Outlook...same issue happened

3. Then I looked a Russ's path for Vista
users(drive:\Users\%UserProfile%\AppData\Local\M icrosoft\Outlook ) found
extend.dat and deleted it.
THEN: I restarted Outlook...and this finally worked.

Hail all you MVPs (from the insider Office "Crabby")


"Russ Valentine [MVP-Outlook]" wrote:

I've seen several similar reports, but we've not had any steps to repro
the
problem and can't tell whether this is an Outlook or Vista problem. What
were the steps that produced the error for you (including how you
installed
your OS and how you installed Office, including its version). Did you try
the solution in this thread? It's the most logical place to start.
--
Russ Valentine
[MVP-Outlook]
"jw1941" wrote in message
...
I am having this identical problem, except it only occurs for me when I
try
new message (not on reply) and it only happens once on each opening of
Outlook. I'm told it may be fixed by running detect and repair, but
this
was
information for XP and not for Vista. I think this is a problem with
Vista
and not with Outlook. Any thoughts?

"Russ Valentine [MVP-Outlook]" wrote:

drive:\Users\%UserProfile%\AppData\Local\Microso ft\Outlook

--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
sotavento524 wrote:

Thanks for the answer but no extend.dat file found.

Did you enable viewing hidden files and folders? For Windows XP,
look
in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook.
Vista
has a similar path, but I don't yet have it memorized.
--
Brian Tillman