Every time I try to load Outlook 2002 I get a "Encountered a Problem" message
with "Send" or "Don't Send" error messages. After clicking either, it loads
into safe mode each time.

However, I want to correct it so it loads properly each time. The error
signature I get when clicking on details is:
______________________________________________
AppName: outlook.exe AppVer: 10.0.2627.1 ModName: mso.dll
ModVer: 10.0.2625.0 Offset: 00054e22
_______________________________________________
Then there is a huge amount of text in the details, mostly program code
which I don't understand.

I've tried repairing it - it didn't work. I've tried completely uninstalling
it and re-installing from the original disk, but when it's installed it does
the same - including looking for my old .pst file (which I guess could be
corrupt). So I've tried moving the .pst file so it doesn't pick it up on
re-install, and instead would just create a new blank template. However it
still looks for the files after re-install! It says "cannot find outlook.pst"
then "cannot find outlook backup.pst" - the two files I'd deliberately moved
so it would just create a new template. But it's not interested in creating
the new template unfortunately - by the way - I don't mind losing my two
files - I just want my outlook to work again and I can re-enter my calendar
and contact details.

I'd be really grateful if anyone can help with this, it's very frustrating.

Many thanks,

John

Hi,

You can try our product Advanced Outlook Repair to repair your PST
file. It is a powerful tool to recover messages, folders and other
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information about Advanced Outlook Repair.

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DataNumen, Inc. - World leader in data recovery technologies
Website: http://www.datanumen.com
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