HHH. Thank you for the advise. I checked where you suggesteed and NO there
was no file. So I added theonly file they had available "Personal files". i
clicked OK and then tryed to open my outlook. I received only 1 windoe this
time and it was the Runtime Library again. the message read;

MICROSOFT VISUAL C++RUNTIME LIBRARY

"Runtime Error! Program: C:\PROGRA~1\MI1933~1\OFFICE10\OUTLOOK.EXE"
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information."

Any more suggestions?

--
Tia

did you try repairing (reinstalling) outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Tia" wrote in message
...
HHH. Thank you for the advise. I checked where you suggesteed and NO
there
was no file. So I added theonly file they had available "Personal files".
i
clicked OK and then tryed to open my outlook. I received only 1 windoe
this
time and it was the Runtime Library again. the message read;

MICROSOFT VISUAL C++RUNTIME LIBRARY

"Runtime Error! Program: C:\PROGRA~1\MI1933~1\OFFICE10\OUTLOOK.EXE"
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information."

Any more suggestions?

--
Tia

Diane, thank you for responding. I was able to finally get the outlook to
open and yes I reinstalled prior to my last message. However, as member hhh
said, I need to have a file in there and there was none so I chose the only
file that was given to me as an option "Personal Files." Now that I did
that, it opens, however, I cannot figure out how to receive my emails in my
outlook. When I set up my emails accounts it asks for username, email
address, url, password etc. i do not know what goes where, ie: what do i put
as a username, what email address am i putting, do i put my real password to
log onto aol and/or my mail server, and what is the url address?? these are
the things I cannot figure out. any help will be greatly appreciated
--
Tia


"Diane Poremsky [MVP]" wrote:

did you try repairing (reinstalling) outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Tia" wrote in message
...
HHH. Thank you for the advise. I checked where you suggesteed and NO
there
was no file. So I added theonly file they had available "Personal files".
i
clicked OK and then tryed to open my outlook. I received only 1 windoe
this
time and it was the Runtime Library again. the message read;

MICROSOFT VISUAL C++RUNTIME LIBRARY

"Runtime Error! Program: C:\PROGRA~1\MI1933~1\OFFICE10\OUTLOOK.EXE"
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information."

Any more suggestions?

--
Tia