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MS Outlook XP not remenbering the e-mail account password
It won't hurt to ask in both places, since no one seems to have a solution.
Right hand / Left hand situation. steve "Carsten" wrote in message ... I tried that. But nothing so far. The reason why I am here is that this seems to be a Vista issue. It all works well in Windows XP. So I am hoping you guys here are more likely to figure it out. Wrong? "Steve Cochran" wrote: Ask in the Outlook newsgroups. Its their product that is not working. steve "Carsten" wrote in message ... I tried that. I doesn't work. Any other ideas? "ironside431" wrote: Steve -- had forgotten about the taking ownership "function." The error didn't tell me that the account didn't "own" it, but I may give that a try. Thanks for the info. Regards, Clive On Jan 29, 6:51 pm, "Steve Cochran" wrote: Well, since you got 2007, the point is moot, but I think you would have needed to take ownership of the registry key and then you could have deleted it. cheers, steve "ironside431" wrote in oglegroups.com... First of all, thanks Denis and Steve for your replies. Denis -- After removing Office 2002, for grins I installed a trial version of Office 2007 Standard to try and isolate the problem as Vista or Office, and Outlook 2007 works just fine; no problems with remembering any of the email passwords. Steve -- I already tried that procedure you linked to. Vista would not let me remove that key. Don't remember exactly would it told me but It was something like "Vista is unable to remove the key you specified." I was in the Admin account, but not in safe mode. I did try (prior to the install of Office 2007) to remove all the old pst and account references, but Office XP found them. Don't know where else Vista hides them, but did follow the path listed in Outlook 2002, so I though that I found it. After uninstalling Office 2002, I again attempted to purge all the pst's and account references hoping to start with a clean slate but Office 2007 even it was able to find the "old" data (must not be looking in the right place). That happened on both the Vista accounts I have set up -- one Admin and one Limited. When I initially fired up Outlook 2007, it asked for the passwords on the each of the accounts (since the previous software refused to remember them), and it has remembered them since (including several logoffs and reboots). If I had hair to pull out, I'd be doing so but I'm afraid nature beat Outlook to it!! Things that make you go mmmmmmm..... Regards, Clive On Jan 29, 11:29 am, "Steve Cochran" wrote: Well, since its Office XP, it probably still uses the protected storage provider. Try the instructions here for Win XP and see if it makes any difference. Make sure you backup the keys before you do any deletion. http://support.microsoft.com/kb/290684/en-us steve "ironside431" wrote in oglegroups.com... Hi Steve, I did try disabling the anti-virus (NOD32) and even uninstalled it to see if that made a difference, but no luck. Have tried removing the account, uninstalling Outlook and re-installing, and even uninstalling MS Office and re-installing -- no luck as well. Outlook kept "remembering" the account info -- pst file and account data. Late yesterday, I think I finally found all the places that Vista hid the Outlook data (under Roaming and Local in the Apps folder), and have deleted all the account info. Will try again today to install everything and see if that works. Also am considering doing a Repair re-install of Vista Business to see if there is a corrupted file that it would be replace by doing so (perhaps its a Vista problem). Will post later to and let you know if it works. Any other ideas would be appreciated. Thanks -- Clive On Jan 29, 7:19 am, "Steve Cochran" wrote: Do you have antivirus software? Try disabling that if so and then try removing your account, closing Outlook and reopening it and then adding the account back again. See if that works with the AV disabled. steve "ironside431" wrote in ooglegroups.com... Update -- have used the MS Office repair function, then uninstalled and reinstalled Outlook, and then uninstalled and reinstalled the entire Office suite -- still no change in the inabilty for Outlook to remember account passwords. Vista has no problems with remembering passwords for Windows Mail (the "new" OE). Regards, Clive On Jan 28, 12:13 pm, ironside431 wrote: Thanks -- have done so just now. Regards, Clive "Steve Cochran" wrote: You might ask in an Outlook NG. steve "ironside431" wrote in message ... Hello -- I'm having the same problem with Vista Business. Outlook won't remember any of the email passwords on any of the accounts: Admin, Limited, etc. Any suggestions for a solution please!! Regards, Clive "Christopher Smith" wrote: After installing Vista, I have been unable to have Outlook XP remember my passwordfor any e-mail account which results in having to re-enter the passwordwhenever I open Outlook. Any suggestions on how to resolve this annoying problem. Many thanks. Chris Smith |
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