Like all these other people, my Outlook 2003 is crashing and it sauys
it is dues to Symantec WinFax Pro.
HOWEVER, I never purchased any Symantec products (because I know how
screwed up they are) so how is this crash everyone else is also
experiencing hapening to my computer? It does not exist in add/remove
programs or anywhere else I can see. Could it be hidden somewhere?

did you upgrade over an older version of Outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"mememe" wrote in message
oups.com...
Like all these other people, my Outlook 2003 is crashing and it sauys
it is dues to Symantec WinFax Pro.
HOWEVER, I never purchased any Symantec products (because I know how
screwed up they are) so how is this crash everyone else is also
experiencing hapening to my computer? It does not exist in add/remove
programs or anywhere else I can see. Could it be hidden somewhere?

No. The computer is about a year old and it started with XP pro and
Outlook 2003. I zero filled the drive about a month ago. The only
Symantec program that could have touched this is when I did a free
virus scan off their website BUT I removed the Active X controls
afterwards and I clear the cache and run ad-aware frequently. There is
a winfax.dll icon under c:\windows\system32 but I do not know what that
is or how it got there. I searched the c-drive and there is nothing by
symantec there. Nothing in the add/remove list and nothing in the
startup area, program list or programs under c:\program files.

It's a known bug in the crash analysis. I reported it a while ago and have
been checking every week since then but no word from MS about the real cause
or a fix or a change in the bug reporting.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"mememe" wrote in message
ups.com...
No. The computer is about a year old and it started with XP pro and
Outlook 2003. I zero filled the drive about a month ago. The only
Symantec program that could have touched this is when I did a free
virus scan off their website BUT I removed the Active X controls
afterwards and I clear the cache and run ad-aware frequently. There is
a winfax.dll icon under c:\windows\system32 but I do not know what that
is or how it got there. I searched the c-drive and there is nothing by
symantec there. Nothing in the add/remove list and nothing in the
startup area, program list or programs under c:\program files.