OK, here we go.

Whenever I log onto Outlook and do a send & receive, the status bar
shows, for example, "receiving 1 of 5". It then proceeds to progress
through the receipt of the five e-mails and finishes.

However, when completed, there is no mail in my Inbox! It's not in any
other folders either. It's just not there!!

I have no rules in to send mail to a folder, and when I log onto the
web service, there are no e-mails there, so I can only assume that they
are being delivered. Yet, there's nothing in my Inbox. Zip. Zilch.
Nothing.

It has only recently started happening. The only thing I did was set
up an additional mail profile, under XP, for a totally different e-mail
address. When I logon to Outlook, it prompts me for the profile. If I
select the secondary profile, the new one recently created, the only
mail that gets delivered there is the mail for that profile.

However, if I log onto the main profile, which has always been there
and has worked OK, mail gets delivered, but just dissapears.

Can someone help me? Have I lost these e-mails or is there some way I
can get them back?

Anyones help is appreciated.

TIA

Duncs

Duncs wrote:

Whenever I log onto Outlook and do a send & receive, the status bar
shows, for example, "receiving 1 of 5". It then proceeds to progress
through the receipt of the five e-mails and finishes.

However, when completed, there is no mail in my Inbox! It's not in
any other folders either. It's just not there!!

What version of Outlook? POP account I assume? If you have OL 2003/2007,
does the Unread Message folder indicate where the message is?
--
Brian Tillman

Sorry, I should have provided more information.

I'm using Outlook 2003. When I load Outlook, it does an automatic Send /
Receive.

The status bar shows, for example, "Receiving message 1 of 8", which then
changes to "Receiving message 2 of 8", and so on until all 8 are delivered.

However, when the delivery is complete, the 8 messages are nowhere to be
found. They do not appear in my inbox, or in the unread messages folder.

They're just not there.

Duncs

--
"Life in abundance comes only through great love."
~ Elbert Hubbard

"Brian Tillman" wrote in message
...
Duncs wrote:

Whenever I log onto Outlook and do a send & receive, the status bar
shows, for example, "receiving 1 of 5". It then proceeds to progress
through the receipt of the five e-mails and finishes.

However, when completed, there is no mail in my Inbox! It's not in
any other folders either. It's just not there!!

What version of Outlook? POP account I assume? If you have OL 2003/2007,
does the Unread Message folder indicate where the message is?
--
Brian Tillman

Duncs wrote:

I'm using Outlook 2003. When I load Outlook, it does an automatic
Send / Receive.

The status bar shows, for example, "Receiving message 1 of 8", which
then changes to "Receiving message 2 of 8", and so on until all 8 are
delivered.
However, when the delivery is complete, the 8 messages are nowhere to
be found. They do not appear in my inbox, or in the unread messages
folder.

Do you have any applications that scan your incoming mail, sich as antivirus
or -spam scanners? If so, disable them. Also, see if startiing Outlook in
safe mode changes the behavior.
--
Brian Tillman

Brian,

Thanks for the reply. I'll try your suggestions and get back to you.

Duncs

Brian Tillman wrote:
Duncs wrote:

I'm using Outlook 2003. When I load Outlook, it does an automatic
Send / Receive.

The status bar shows, for example, "Receiving message 1 of 8", which
then changes to "Receiving message 2 of 8", and so on until all 8 are
delivered.
However, when the delivery is complete, the 8 messages are nowhere to
be found. They do not appear in my inbox, or in the unread messages
folder.

Do you have any applications that scan your incoming mail, sich as antivirus
or -spam scanners? If so, disable them. Also, see if startiing Outlook in
safe mode changes the behavior.
--
Brian Tillman

Brian,

My anti-virus software scans incomming mail, but it always has done.
However, I disabled this part of it, and e-mails are still disapearing.

By "Starting Outlook in Safe Mode", I take it you mean re-booting into
Safe Mode and launching Outlook? If so, then I tried that it still
disappears. I did not however realise, that you could start Outlook in
"Safe" mode. So, I will try that tonight when I get home, and let you
know how it goes.

Many thanks for your help so far.

Duncs


Duncs wrote:
Brian,

Thanks for the reply. I'll try your suggestions and get back to you.

Duncs

Brian Tillman wrote:
Duncs wrote:

I'm using Outlook 2003. When I load Outlook, it does an automatic
Send / Receive.

The status bar shows, for example, "Receiving message 1 of 8", which
then changes to "Receiving message 2 of 8", and so on until all 8 are
delivered.
However, when the delivery is complete, the 8 messages are nowhere to
be found. They do not appear in my inbox, or in the unread messages
folder.

Do you have any applications that scan your incoming mail, sich as antivirus
or -spam scanners? If so, disable them. Also, see if startiing Outlook in
safe mode changes the behavior.
--
Brian Tillman

Brian,

My anti-virus software scans incoming mail, but it always has done.
However, I disabled this part of it, and e-mails are still
disappearing.

By "Starting Outlook in Safe Mode", I take it you mean re-booting into
Safe Mode and launching Outlook? If so, then I tried that it still
disappears. I did not however realise, that you could start Outlook in
"Safe" mode. So, I will try that tonight when I get home, and let you
know how it goes.

Many thanks for your help so far.

Duncs


Duncs wrote:
Brian,

Thanks for the reply. I'll try your suggestions and get back to you.

Duncs

Brian Tillman wrote:
Duncs wrote:

I'm using Outlook 2003. When I load Outlook, it does an automatic
Send / Receive.

The status bar shows, for example, "Receiving message 1 of 8", which
then changes to "Receiving message 2 of 8", and so on until all 8 are
delivered.
However, when the delivery is complete, the 8 messages are nowhere to
be found. They do not appear in my inbox, or in the unread messages
folder.

Do you have any applications that scan your incoming mail, sich as antivirus
or -spam scanners? If so, disable them. Also, see if startiing Outlook in
safe mode changes the behavior.
--
Brian Tillman

Duncs wrote:

By "Starting Outlook in Safe Mode", I take it you mean re-booting into
Safe Mode and launching Outlook?

No. Click StartRun. In the Open field, enter

outlook.exe /safe

Click OK.
--
Brian Tillman

Duncs wrote:

My anti-virus software scans incoming mail, but it always has done.
However, I disabled this part of it, and e-mails are still
disappearing.

Nonetheless, disable the scanning for troubleshooting purposes.
--
Brian Tillman

Before all this, make sure your are not using old pst format that got 2GB
restriction & your pst is not currently at the limit.

--
CL
"Duncs" wrote in message
oups.com...
Brian,

My anti-virus software scans incoming mail, but it always has done.
However, I disabled this part of it, and e-mails are still
disappearing.

By "Starting Outlook in Safe Mode", I take it you mean re-booting into
Safe Mode and launching Outlook? If so, then I tried that it still
disappears. I did not however realise, that you could start Outlook in
"Safe" mode. So, I will try that tonight when I get home, and let you
know how it goes.

Many thanks for your help so far.

Duncs