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#11
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Symantec WinFax Pro outlook 2003
What is the exact error message you get? The original post was a reply from
either MS or Symantec about an error message not specified. What version of Outlook are you using? Provide all the details you can so people can answer your question properly. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "bb" wrote in message ... I got the same error message, and I've NEVER installed winfax pro on this machine. (I haven't used it for years, and have the program on 3.5" floppies, and this machine has no such drive.) Does anyone have any idea why this is happening? Thanks bb |
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#12
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Symantec WinFax Pro outlook 2003
I found this conversation while searching for a resolution to a problem for
one of our end-users. It seems that he is encountering the same problem as described previously. I don't have the text for the EXACT error message, but this is what he sent me: "My Outlook crashed this afternoon, followed by a solution message from Microsoft attributing the problem to Symantec WinFax Pro and directing me to the Symantec website for a solution. " I know for a fact that Winfax Pro has never been installed on this machine, so I would have to agree that there's a problem with the error reporting. Anybody have any ideas? "Ken Slovak - [MVP - Outlook]" wrote: What is the exact error message you get? The original post was a reply from either MS or Symantec about an error message not specified. What version of Outlook are you using? Provide all the details you can so people can answer your question properly. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "bb" wrote in message ... I got the same error message, and I've NEVER installed winfax pro on this machine. (I haven't used it for years, and have the program on 3.5" floppies, and this machine has no such drive.) Does anyone have any idea why this is happening? Thanks bb |
#13
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Symantec WinFax Pro outlook 2003
That resolution message is something that's an MS error obviously. I was
testing some raw addin code a client sent me to debug for him and after Outlook crashed I got the same resolution message in IE. It was obviously wrong, this particular dev machine has never had any WinFax software on it or any Symantec software on it for that matter. So without knowing what crashed, how and what caused it and what else is running in Outlook there's no way to know what's going on with the problems that anyone is having other than that erroneous message in IE from MS. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "GandalfPJ - G.O.A.T. (Guy Of All Trades)" GandalfPJ - G.O.A.T. (Guy Of All wrote in message ... I found this conversation while searching for a resolution to a problem for one of our end-users. It seems that he is encountering the same problem as described previously. I don't have the text for the EXACT error message, but this is what he sent me: "My Outlook crashed this afternoon, followed by a solution message from Microsoft attributing the problem to Symantec WinFax Pro and directing me to the Symantec website for a solution. " I know for a fact that Winfax Pro has never been installed on this machine, so I would have to agree that there's a problem with the error reporting. Anybody have any ideas? |
#14
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Symantec WinFax Pro outlook 2003
How reassuring. For once we can't blame this one on Symantec. Interesting
bug. -- Russ Valentine [MVP-Outlook] "Ken Slovak - [MVP - Outlook]" wrote in message ... That resolution message is something that's an MS error obviously. I was testing some raw addin code a client sent me to debug for him and after Outlook crashed I got the same resolution message in IE. It was obviously wrong, this particular dev machine has never had any WinFax software on it or any Symantec software on it for that matter. So without knowing what crashed, how and what caused it and what else is running in Outlook there's no way to know what's going on with the problems that anyone is having other than that erroneous message in IE from MS. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "GandalfPJ - G.O.A.T. (Guy Of All Trades)" GandalfPJ - G.O.A.T. (Guy Of All wrote in message ... I found this conversation while searching for a resolution to a problem for one of our end-users. It seems that he is encountering the same problem as described previously. I don't have the text for the EXACT error message, but this is what he sent me: "My Outlook crashed this afternoon, followed by a solution message from Microsoft attributing the problem to Symantec WinFax Pro and directing me to the Symantec website for a solution. " I know for a fact that Winfax Pro has never been installed on this machine, so I would have to agree that there's a problem with the error reporting. Anybody have any ideas? |
#15
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Symantec WinFax Pro outlook 2003
I passed it along to Ed to get resolved, along with the fault bucket I got.
Maybe that will help PSS figure it out. I told Ed if it wasn't affecting users who would get fooled by the resolution I'd just leave it as is for the humor value eg -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Russ Valentine [MVP-Outlook]" wrote in message ... How reassuring. For once we can't blame this one on Symantec. Interesting bug. -- Russ Valentine [MVP-Outlook] |
#16
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Symantec WinFax Pro outlook 2003
We are getting the same error message, no trace of WinFax on this machine (in
fact it was a fresh reinstall of Windows XP Home Edition, Outlook 2003 using the discs from the manufacturer (Dell), with no WinFax included). Outlook Version 2003 (11.8010.8107). Addins: ACT 2006 Extensions Delegate Access Deleted Item Recovery Exchange Extensions commands Exchange Extensions property pages COM Addins: iTunes Cloudmark AntiSpam Norton AntiSpam (currently disabled in Norton, but still listed in Outlook's COM Add-in manager) |
#17
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Symantec WinFax Pro outlook 2003
How long will it take to work this out? i can't print emails from MS Outlook
2003. It won't send them to the printer, it automatically directs me to MS Online Crash Analysis, which tells me that this problem was likely caused by Symatec WinFax Pro, which has never been installed on my computer. Does anyone have any ideas what the problem might be since the problem definitely is NOT WinFax Pro? "Ken Slovak - [MVP - Outlook]" wrote: I passed it along to Ed to get resolved, along with the fault bucket I got. Maybe that will help PSS figure it out. I told Ed if it wasn't affecting users who would get fooled by the resolution I'd just leave it as is for the humor value eg -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Russ Valentine [MVP-Outlook]" wrote in message ... How reassuring. For once we can't blame this one on Symantec. Interesting bug. -- Russ Valentine [MVP-Outlook] |
#18
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Symantec WinFax Pro outlook 2003
How long is it going to take to work this out? I can't print emails from MS
Outlook 2003. It will not send them to my printer, it automatically directs me to Online Crash Analysis, where the message tells me that the problem likely was caused by Symantec WinFax Pro, which has never been installed on this computer. And I can't find any link explaining what to do if the Online Crash Analysis is wrong. Does anyone have any idea what the problem might be (OL 2003 not sending emails to printer) since this definitely has nothing to do with WinFax Pro? Etta "Ken Slovak - [MVP - Outlook]" wrote: I passed it along to Ed to get resolved, along with the fault bucket I got. Maybe that will help PSS figure it out. I told Ed if it wasn't affecting users who would get fooled by the resolution I'd just leave it as is for the humor value eg -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Russ Valentine [MVP-Outlook]" wrote in message ... How reassuring. For once we can't blame this one on Symantec. Interesting bug. -- Russ Valentine [MVP-Outlook] |
#19
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Symantec WinFax Pro outlook 2003
Sorry about the double post--somehow I got hung up in the registration
process and thought the first one disappeared. Etta "Ken Slovak - [MVP - Outlook]" wrote: I passed it along to Ed to get resolved, along with the fault bucket I got. Maybe that will help PSS figure it out. I told Ed if it wasn't affecting users who would get fooled by the resolution I'd just leave it as is for the humor value eg -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "Russ Valentine [MVP-Outlook]" wrote in message ... How reassuring. For once we can't blame this one on Symantec. Interesting bug. -- Russ Valentine [MVP-Outlook] |
#20
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Symantec WinFax Pro outlook 2003
No idea about how long it will take to fix this. It's been reported and this
thread has been mentioned in the report, but I've been given no time frame as to when it will be fixed or what has caused the problem. I'm not aware of any printing problems with Outlook 2003 other than those caused by using IE 7. That's another, different problem that has also been reported to MS. I don't have any information as to any fixes for that either. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "ettamd" wrote in message ... How long will it take to work this out? i can't print emails from MS Outlook 2003. It won't send them to the printer, it automatically directs me to MS Online Crash Analysis, which tells me that this problem was likely caused by Symatec WinFax Pro, which has never been installed on my computer. Does anyone have any ideas what the problem might be since the problem definitely is NOT WinFax Pro? |
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