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Why does office turn off when I delete a message?
Can't offer any help but my problem is identical to yours. I keep sending
error logs to Microsoft. DJL "bgsr" wrote: I thank both you and Tilly for taking the time to try to help me. Unfortunately, neither of the solutions worked. I thought the first one did, but after deleting a message, it waited about 60 seconds and then shut Outlook down again. I might also mention that I have re-installed Outlook on my desktop twice, and that didn't help. Again, thanks for your help. "Brian Tillman" wrote: bgsr wrote: Since I posted the original message, I installed Outlook on my laptop and it works perfectly. This leads me to believe its a problem with my desktop, somewhere. Where might I find these two items you said to run...on the disk? In Outlook, click HelpDetect and Repair for the one and StartAll ProgramsMicrosoft Office ToolsInbox Repair Tool for the other. If you don't have that item, search for SCANPST.EXE. For an English installation of Office it should be in %CommonProgramFiles%\System\MSMAPI\1033 -- Brian Tillman |
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