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Outlook hangs when "responding" to an email if Word selected as editor
09-04-06
Outlook still hangs when responding to an email using Word as editor. Outlook gives a message sometimes that says it cannot find Word or that the Outlook version doesn't match the Word version. In this case, I have Outlook 2003 sp2 and Word 2003 sp2. Any suggestions other than not using Word as editor? tia, Gil some emails 8-8-06 Hi Jeff, Answer is "not yet," ... but eventually the answer will come along. I'll let you know when it comes up. Of course, a work around is to set Tools/ Options/ Mail format to plain text, but then you lose some of your automated functions transitioning from MS Word and your personal templates. Plz let me know if you find an answer before me. Cheers, Gil -------------------------------------------------------------------------------- From: Jeff Sent: Monday, August 07, 2006 11:38 AM To: Subject: Outlook hangs when using WORD to reply to email Hi Gil, I got your post off the MS website. I too started having this problem a couple weeks ago. I have tried doing the Repair option on Outlook, but it doesn't fix it. My symptoms are exactly the same as yours. Have you found a solution yet? Thanks Jeff |
Outlook hangs when "responding" to an email if Word selected as editor
Thanks. While I did not have any add-ins running, it still had the same
problem. So I renamed my normal.dot to normalbak.dot, causing Word to create a new normal.dot and now Outlook is responding fine with add-ins. I'll probably re-create my normal.dot file and clean it up somehow. Thanks, Gil -------------------------------------------------------------------------------- From: Jeff Sent: Tuesday, September 05, 2006 9:34 AM To: 'Gil' Subject: Outlook hangs when using WORD to reply to email Hello Gil, In my case, it was an Outlook Add-on that was causing the problem. Adobe Acrobat of all things. Once I disabled that - it worked. You might start by temporarily disabling all Word add-ons. See if the problem goes away. If so, then re-enable each one until the problem recurs and you have found the culprit. Jeff J Jones "gil" 09-04-06 Outlook still hangs when responding to an email using Word as editor. Outlook gives a message sometimes that says it cannot find Word or that the Outlook version doesn't match the Word version. In this case, I have Outlook 2003 sp2 and Word 2003 sp2. Any suggestions other than not using Word as editor? tia, Gil some emails 8-8-06 Hi Jeff, Answer is "not yet," ... but eventually the answer will come along. I'll let you know when it comes up. Of course, a work around is to set Tools/ Options/ Mail format to plain text, but then you lose some of your automated functions transitioning from MS Word and your personal templates. Plz let me know if you find an answer before me. Cheers, Gil -------------------------------------------------------------------------------- From: Jeff Sent: Monday, August 07, 2006 11:38 AM To: Subject: Outlook hangs when using WORD to reply to email Hi Gil, I got your post off the MS website. I too started having this problem a couple weeks ago. I have tried doing the Repair option on Outlook, but it doesn't fix it. My symptoms are exactly the same as yours. Have you found a solution yet? Thanks Jeff |
Outlook hangs when "responding" to an email if Word selected as editor
Thanks. While I did not have any add-ins running, it still had the same
problem. So I renamed my normal.dot to normalbak.dot, causing Word to create a new normal.dot and now Outlook is responding fine with add-ins. I'll probably re-create my normal.dot file and clean it up somehow. Thanks, Gil "gil" wrote in message ... 09-04-06 Outlook still hangs when responding to an email using Word as editor. Outlook gives a message sometimes that says it cannot find Word or that the Outlook version doesn't match the Word version. In this case, I have Outlook 2003 sp2 and Word 2003 sp2. Any suggestions other than not using Word as editor? tia, Gil some emails 8-8-06 Hi Jeff, Answer is "not yet," ... but eventually the answer will come along. I'll let you know when it comes up. Of course, a work around is to set Tools/ Options/ Mail format to plain text, but then you lose some of your automated functions transitioning from MS Word and your personal templates. Plz let me know if you find an answer before me. Cheers, Gil -------------------------------------------------------------------------------- From: Jeff Sent: Monday, August 07, 2006 11:38 AM To: Subject: Outlook hangs when using WORD to reply to email Hi Gil, I got your post off the MS website. I too started having this problem a couple weeks ago. I have tried doing the Repair option on Outlook, but it doesn't fix it. My symptoms are exactly the same as yours. Have you found a solution yet? Thanks Jeff |
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