Greetings,

On my primary PC I have reinstalled MS Office XP because after using the
Office 2007 beta for a few days, it stopped reading my e-mail services.
Uninstalling the beta left Outlook XP in a similar situation and any attempt
to modify or correct the settings caused Outlook to exit. As Office XP was
and upgrade to Office 2000, I uninstalled and reinstalled them from the CDs.
I now get the following error message:

Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The .DLL file for the information service could
not be found. MAPI was unable to load the information service PSTPRX.DLL. Be
sure the service is correctly installed and configured.

I located a PSTRX32.DLL and copied it into the Office Program Files folder.

A similar setup, Office 2000, Office XP, Office 2007 beta works perfectly on
my laptop - which I did after several days of good use on the main PC.

Can anyone provide a solution to get the main PC operational again.

Thanks
Larry S

Larry S wrote:

On my primary PC I have reinstalled MS Office XP because after using
the Office 2007 beta for a few days, it stopped reading my e-mail
services. Uninstalling the beta left Outlook XP in a similar
situation and any attempt to modify or correct the settings caused
Outlook to exit. As Office XP was and upgrade to Office 2000, I
uninstalled and reinstalled them from the CDs. I now get the
following error message:

Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The .DLL file for the information service
could not be found. MAPI was unable to load the information service
PSTPRX.DLL. Be sure the service is correctly installed and configured.

Did you create a new mail profile?
--
Brian Tillman

Did you create a new mail profile?
--

Not knowingly. How do I do that?

Thanks
Larry S

Did you create a new mail profile?
--

I created one hotmail account as part of the setup process.
Then I copied the contents of the Outlook folder in my Documents and
Settings from my laptop (this is how I keep the two systems in sync, using
Microsoft's SyncToy).

Is that what you meant?
Larry S

Control Panel-Mail Icon-Profiles. Delete your old and create a new one
and configure it to use your current Outlook Data store.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Larry S asked:

|| Did you create a new mail profile?
|| --
|
| I created one hotmail account as part of the setup process.
| Then I copied the contents of the Outlook folder in my Documents and
| Settings from my laptop (this is how I keep the two systems in sync,
| using Microsoft's SyncToy).
|
| Is that what you meant?
| Larry S

Got it - thank you

Larry S


"Milly Staples [MVP - Outlook]"
wrote in message
...
Control Panel-Mail Icon-Profiles. Delete your old and create a new one
and configure it to use your current Outlook Data store.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Larry S asked:

|| Did you create a new mail profile?
|| --
|
| I created one hotmail account as part of the setup process.
| Then I copied the contents of the Outlook folder in my Documents and
| Settings from my laptop (this is how I keep the two systems in sync,
| using Microsoft's SyncToy).
|
| Is that what you meant?
| Larry S