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#1
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Help with auto Archive not working
Hi:
Hoping someone can help with this..... We have several Outlook clients connected to an Exchange 2000 server. I'd like to have particular folders delete old mail based on how old the mail is. This requirement appears to be met by the 'Auto Archive - Delete files permanently' feature, but it doesn't work. Any suggestions on why? In the AutoArchive tab, I get a message that the administrator hasn't set retention polices - would that be the problem? Thanks for any tips. -- Dab Cut off: yourhead to respond |
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#2
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Help with auto Archive not working
Dab wrote:
We have several Outlook clients connected to an Exchange 2000 server. I'd like to have particular folders delete old mail based on how old the mail is. This requirement appears to be met by the 'Auto Archive - Delete files permanently' feature, but it doesn't work. Any suggestions on why? Autoarchive uses the item's (usually undisplayed) Modified date to determine eligibility for archiving. Perhaps the modified date is more recent than the archive date you specified. That's the usual cause of what you're seeing. In the AutoArchive tab, I get a message that the administrator hasn't set retention polices - would that be the problem? I don't think so. I think it means that any deleted item will be unrecoverable if deleted. -- Brian Tillman |
#3
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Help with auto Archive not working
Hi Brian:
Thanks for the suggestion but I just checked the modified dates; it's been several months since the last time I deleted any files and they're all there since the last delete, even though I have the folder set to auto-delete files that are older than two weeks. -- Dab Cut off: yourhead to respond "Brian Tillman" wrote in message ... Dab wrote: We have several Outlook clients connected to an Exchange 2000 server. I'd like to have particular folders delete old mail based on how old the mail is. This requirement appears to be met by the 'Auto Archive - Delete files permanently' feature, but it doesn't work. Any suggestions on why? Autoarchive uses the item's (usually undisplayed) Modified date to determine eligibility for archiving. Perhaps the modified date is more recent than the archive date you specified. That's the usual cause of what you're seeing. In the AutoArchive tab, I get a message that the administrator hasn't set retention polices - would that be the problem? I don't think so. I think it means that any deleted item will be unrecoverable if deleted. -- Brian Tillman |
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