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| Tags: 2003, closes, opening, outlook |
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The Setup if the following:
Windows XP SP2 Outlook 2003 SP2 Connecting to SBS 2003 SP1 / Exchange 2003 SP1 Mail is stored in Exchange not PST Profile only contains Microsoft exchange Ok when opening Outlook it pops up I see the folder list then Outlook closes. Oddly there is an outlook systray icon next to the clock that goes away when the mouse goes over it. So far I have tried the following, with zero success: 1) Run Office update from microsoft.com/office 2) Delete and recreate the outlook profile 3) Uninstall and reinstall Outlook 2003 w/ all patches 4) Launch Outlook in /safe mode 5) Delete .ost files 6) Run Filemon to see if there were any file access denies. There were none 7) Launch Outlook with /cleanprofile switch 8) Launch Outlook with /nopollmail 9) Launch Outlook with /noextensions 10) Launch Outlook with /safe:3 & /safe:4 11) Opened Outlook on another computer as the same user w/ same worksation permissions w/o any issues 12) Opened Outlook on Problem Workstation as administrator to administrator mailbox, problem reproduced. I am not sure if applies but... The filemon also shows Outlook.exe queries multiple versions of IDAPI32.DLL. One of these is in the ADP payroll software directory, which also was installed before the error occurred. I know the easy "fix" is to uninstall the new ADP software. This is not an option. I have 5 other identical PCs managed by SBS and WSUS and they do not have an issue. Are there any clues what could be going on? Is there any outlook debugging modes that can cause a error log output so maybe I can see what is going on? |
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