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| Tags: accept, bcc, delete, fields, message, subject |
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#1
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Hi all,
I'm having a bit of a problem, actually more like an annoyance: whenever I create a new mail (that includes replying, forwarding etc...) I can type in the header field no problem. However, if I hit 'delete' or 'back' it does not deletethe characters in the field, but the ones in the email body! the only way I can get rid of something I already typed in those fields is by highlighting it and typing over it. It started happening recently, without me doing anything special. I have tried deleting the normal.dot, frmcache.dat and outcmd.dat (the last too out of hope rather than anything!) to no avail. I run office 2003 SP2 over XP, with all the updates. Any ideas? Thank you, Bourgui |
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#2
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Can you please try to start outlook in the safe mode and check for the
behaviour? This issue might be caused due to some third party interference too. To start outlook in the safe mode, click on Start -- Run -- Outlook /safe Hope this helps!!! -- Regards Sudharson AN wrote in message ps.com... Hi all, I'm having a bit of a problem, actually more like an annoyance: whenever I create a new mail (that includes replying, forwarding etc...) I can type in the header field no problem. However, if I hit 'delete' or 'back' it does not deletethe characters in the field, but the ones in the email body! the only way I can get rid of something I already typed in those fields is by highlighting it and typing over it. It started happening recently, without me doing anything special. I have tried deleting the normal.dot, frmcache.dat and outcmd.dat (the last too out of hope rather than anything!) to no avail. I run office 2003 SP2 over XP, with all the updates. Any ideas? Thank you, Bourgui |
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#3
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Thanks for the response AN,
You're right, in safe mode it behaves properly. How can I check which other processes are interacting with outlook? I highly doubt it's any sort of spyware, so it would be something I installed myself. regards, Bourgui |
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#4
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Hi again AN,
the problem seems to have been fixed by starting Outlook one in safe mode. I have no idea what it was, but it's gone now! Thank you Bourgui |
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