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I upgraded to a new hard drive and the setup software copied my old C drive
to the new one. Outlook would not get new messages and trying to access the email accounts gets a message about the registry. I downloaded and used the Windows install clean utility because I got an error about not finding the patch when I tried to reinstall. Then was able to reinstall Office XP but still cannot access the email account menu selection. I still get the error message, "The operation failed due to a registry or installation problem...." I ran the repair. Still get the message. What's my next step? Kathy |
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