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Outlook won't open because it cannot open outlook.ost





 
 
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  #1  
Old April 17th 06, 10:26 PM posted to microsoft.public.outlook
Soheil
external usenet poster
 
Posts: 2
Default Outlook won't open because it cannot open outlook.ost

PLease HELP!
I installed outlook 2003 for the first time and then I ran it. It ask me to
set-up a email account. I had many options and I thought I had to choose MS
Exchange Server. After that is asked for MS E S and mailbox. I put
www.hotmail.com and my email for the mailbox. Then it gave me an error that
cannot connect. I click ok, cancel at no matter what I do I get the same
message: unable to open your default e-mail folder. The file
C:\Documents\....\Outlook\outlook.ost is not an offline folder file. And the
it closes. I unintalled. After reinstalling I get the same message it's still
looking for www.hotmail.com and my email address. It seems it saved it
somewhere.
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  #2  
Old April 18th 06, 12:09 AM posted to microsoft.public.outlook
Milly Staples [MVP - Outlook]
external usenet poster
 
Posts: 4,698
Default Outlook won't open because it cannot open outlook.ost

Control panel-mail icon-profiles-delete. Create a new one configured to
use your ISP POP3 account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Soheil asked:

| PLease HELP!
| I installed outlook 2003 for the first time and then I ran it. It ask
| me to set-up a email account. I had many options and I thought I had
| to choose MS Exchange Server. After that is asked for MS E S and
| mailbox. I put www.hotmail.com and my email for the mailbox. Then it
| gave me an error that cannot connect. I click ok, cancel at no matter
| what I do I get the same message: unable to open your default e-mail
| folder. The file C:\Documents\....\Outlook\outlook.ost is not an
| offline folder file. And the it closes. I unintalled. After
| reinstalling I get the same message it's still looking for
| www.hotmail.com and my email address. It seems it saved it somewhere.


  #3  
Old April 18th 06, 12:31 AM posted to microsoft.public.outlook
Soheil
external usenet poster
 
Posts: 2
Default Outlook won't open because it cannot open outlook.ost

I still have the same problem. It won't let me delete it. It say you cannot
delete your mail, ..... It says you have to create a new location for your
personla data. From the file menu, click Data File Managment, and then click
add. So I couldn't delete it because of this. I went and set-up a new email
and made that the default, but when I run outlook I get the same error as
before

"Milly Staples [MVP - Outlook]" wrote:

Control panel-mail icon-profiles-delete. Create a new one configured to
use your ISP POP3 account.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Soheil asked:

| PLease HELP!
| I installed outlook 2003 for the first time and then I ran it. It ask
| me to set-up a email account. I had many options and I thought I had
| to choose MS Exchange Server. After that is asked for MS E S and
| mailbox. I put www.hotmail.com and my email for the mailbox. Then it
| gave me an error that cannot connect. I click ok, cancel at no matter
| what I do I get the same message: unable to open your default e-mail
| folder. The file C:\Documents\....\Outlook\outlook.ost is not an
| offline folder file. And the it closes. I unintalled. After
| reinstalling I get the same message it's still looking for
| www.hotmail.com and my email address. It seems it saved it somewhere.



  #4  
Old April 18th 06, 01:07 AM posted to microsoft.public.outlook
DL
external usenet poster
 
Posts: 240
Default Outlook won't open because it cannot open outlook.ost

With Outlook closed, Use the Mail Applet in the Control Panel and delete the
Profile.
Once done create a new Profile and configure for Pop3 not Exchange


"Soheil" wrote in message
...
I still have the same problem. It won't let me delete it. It say you

cannot
delete your mail, ..... It says you have to create a new location for your
personla data. From the file menu, click Data File Managment, and then

click
add. So I couldn't delete it because of this. I went and set-up a new

email
and made that the default, but when I run outlook I get the same error as
before

"Milly Staples [MVP - Outlook]" wrote:

Control panel-mail icon-profiles-delete. Create a new one configured

to
use your ISP POP3 account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Soheil asked:

| PLease HELP!
| I installed outlook 2003 for the first time and then I ran it. It ask
| me to set-up a email account. I had many options and I thought I had
| to choose MS Exchange Server. After that is asked for MS E S and
| mailbox. I put www.hotmail.com and my email for the mailbox. Then it
| gave me an error that cannot connect. I click ok, cancel at no matter
| what I do I get the same message: unable to open your default e-mail
| folder. The file C:\Documents\....\Outlook\outlook.ost is not an
| offline folder file. And the it closes. I unintalled. After
| reinstalling I get the same message it's still looking for
| www.hotmail.com and my email address. It seems it saved it somewhere.





  #5  
Old April 18th 06, 02:59 AM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,443
Default Outlook won't open because it cannot open outlook.ost

Soheil wrote:

I still have the same problem. It won't let me delete it. It say you
cannot delete your mail, ..... It says you have to create a new
location for your personla data. From the file menu, click Data File
Managment, and then click add. So I couldn't delete it because of
this. I went and set-up a new email and made that the default, but
when I run outlook I get the same error as before


By the way, if this is so you can access a Hotmail account, setting it up as
a POP account won't do you any good. Hotmail accounts are HTTP accounts and
you can only access one if it's a Hotmail Plus or Hotmail Premium account.
A free Hotmail account probably won't work.
--
Brian Tillman

 




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