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| Tags: 2003, help, limit, outlook, pst, reached, size |
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#1
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Hi:
I believe my existing PST is the 97-2002 format because I imported it into Outlook 2003 when upgrading Office. I am at the 2 GB limit and Outlook has basically become dysfunctional. I emptied the deleted items and spam folders and compacted all the other mailboxes, but it still says that I am over the limit. 1. Where were the warnings when I was approaching this limit that shuts down Outlook? Help with solution. 1. I exported my personal folders as a pst, so I assuming that this PST file is in the 2003 format. Now I am stuck. 2. I cannot figure out how to close the old personal folders so I can open my new PST 2003 file 3. Outlook also will not let me change the default mail delivery folder and seems to be mass producing copies of my personal folders. (HINT: MS give the users the option to delete these folders by clicking on the folder and hitting the delete key!!!) Any help on how to solve another MS sloppy programming bug will be much appreciated. I would like to read my e-mail again. TIA, Pete |
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#2
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MS sloppy programming bug? No, more like sloppy user error.
Have you already created your new unicode .pst file and copied your items from the old to the new? I don't mean export - I mean copy the items from the old .pst file using drag and drop? Exporting will consistenly lose important items. When you say you have many personal folder files, this means that your mail profile is corrupt and you need to create a new one. When you do, just configure it to work with the new .pst file. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Pete asked: | Hi: | | I believe my existing PST is the 97-2002 format because I imported it | into Outlook 2003 when upgrading Office. I am at the 2 GB limit and | Outlook has basically become dysfunctional. I emptied the deleted | items and spam folders and compacted all the other mailboxes, but it | still says that I am over the limit. | | 1. Where were the warnings when I was approaching this limit that | shuts down Outlook? | | Help with solution. | 1. I exported my personal folders as a pst, so I assuming that this | PST file is in the 2003 format. Now I am stuck. | | 2. I cannot figure out how to close the old personal folders so I | can open my new PST 2003 file | 3. Outlook also will not let me change the default mail delivery | folder and seems to be mass producing copies of my personal folders. | (HINT: MS give the users the option to delete these folders by | clicking on the folder and hitting the delete key!!!) | | Any help on how to solve another MS sloppy programming bug will be | much appreciated. I would like to read my e-mail again. | | TIA, | | Pete |
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#3
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Milly Staples [MVP - Outlook] wrote:
MS sloppy programming bug? No, more like sloppy user error. Totaly agree there! Total user inability to configure Outlook correctly just leads to PST headaches! Lee |
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#4
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And why should the user have to configure anything. As a programmer, good
programmers don't allow users to make sloppy errors. Microsoft Outlook configured the PST, not me. Why can't I close the pst? Why did I not see any warnings before crossing the 2 GB barrier. Does your post make you feel better about your self? Tell me how to configure Outlook properly, because Outlook surely does not know, and I don't think you know either, or else you would have already told me. Best wishes, Pete wrote in message ... Milly Staples [MVP - Outlook] wrote: MS sloppy programming bug? No, more like sloppy user error. Totaly agree there! Total user inability to configure Outlook correctly just leads to PST headaches! Lee |
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#5
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Thanks Milly for the heads up on export. I will create a new PST and paste
the old information into it. I do not know how to create a new mail profile. Do I need to uninstall and reinstall Outlook or is there an easy way to create a new mail profile? Yes, maybe I am sloppy in that I use the DEFAULT MS SETTINGS and look for advice in the MICROSOFT help and knowledge base. Anyway, philosophically good programmers write software that discourage sloppy user errors. I still think that Outlook is poorly written software that I HAVE to use at work. It could be better if it was not so sloppy. For example, why doesn't Outlook 2003 have a feature that would automatically convert the 97-2002 PST to the 2003 PST, automatically. Best wishes, Pete "Milly Staples [MVP - Outlook]" wrote in message ... MS sloppy programming bug? No, more like sloppy user error. Have you already created your new unicode .pst file and copied your items from the old to the new? I don't mean export - I mean copy the items from the old .pst file using drag and drop? Exporting will consistenly lose important items. When you say you have many personal folder files, this means that your profile is corrupt and you need to create a new one. When you do, just configure it to work with the new .pst file. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Pete asked: | Hi: | | I believe my existing PST is the 97-2002 format because I imported it | into Outlook 2003 when upgrading Office. I am at the 2 GB limit and | Outlook has basically become dysfunctional. I emptied the deleted | items and spam folders and compacted all the other mailboxes, but it | still says that I am over the limit. | | 1. Where were the warnings when I was approaching this limit that | shuts down Outlook? | | Help with solution. | 1. I exported my personal folders as a pst, so I assuming that this | PST file is in the 2003 format. Now I am stuck. | | 2. I cannot figure out how to close the old personal folders so I | can open my new PST 2003 file | 3. Outlook also will not let me change the default mail delivery | folder and seems to be mass producing copies of my personal folders. | (HINT: MS give the users the option to delete these folders by | clicking on the folder and hitting the delete key!!!) | | Any help on how to solve another MS sloppy programming bug will be | much appreciated. I would like to read my e-mail again. | | TIA, | | Pete |
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#6
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Actually, there are no such "default settings" and you followed no Help or
KB advice to do what you did. The methods for migrating PST files and changing to the new format, as convoluted as they may be, are all well documented and you followed none of them. I don't really like how difficult it is to migrate PST files either, but at least I read up on how to do it before I messed it up. How to create a new profile is equally well documented. http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "Pete" wrote in message ... Thanks Milly for the heads up on export. I will create a new PST and paste the old information into it. I do not know how to create a new mail profile. Do I need to uninstall and reinstall Outlook or is there an easy way to create a new mail profile? Yes, maybe I am sloppy in that I use the DEFAULT MS SETTINGS and look for advice in the MICROSOFT help and knowledge base. Anyway, philosophically good programmers write software that discourage sloppy user errors. I still think that Outlook is poorly written software that I HAVE to use at work. It could be better if it was not so sloppy. For example, why doesn't Outlook 2003 have a feature that would automatically convert the 97-2002 PST to the 2003 PST, automatically. Best wishes, Pete "Milly Staples [MVP - Outlook]" wrote in message ... MS sloppy programming bug? No, more like sloppy user error. Have you already created your new unicode .pst file and copied your items from the old to the new? I don't mean export - I mean copy the items from the old .pst file using drag and drop? Exporting will consistenly lose important items. When you say you have many personal folder files, this means that your profile is corrupt and you need to create a new one. When you do, just configure it to work with the new .pst file. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Pete asked: | Hi: | | I believe my existing PST is the 97-2002 format because I imported it | into Outlook 2003 when upgrading Office. I am at the 2 GB limit and | Outlook has basically become dysfunctional. I emptied the deleted | items and spam folders and compacted all the other mailboxes, but it | still says that I am over the limit. | | 1. Where were the warnings when I was approaching this limit that | shuts down Outlook? | | Help with solution. | 1. I exported my personal folders as a pst, so I assuming that this | PST file is in the 2003 format. Now I am stuck. | | 2. I cannot figure out how to close the old personal folders so I | can open my new PST 2003 file | 3. Outlook also will not let me change the default mail delivery | folder and seems to be mass producing copies of my personal folders. | (HINT: MS give the users the option to delete these folders by | clicking on the folder and hitting the delete key!!!) | | Any help on how to solve another MS sloppy programming bug will be | much appreciated. I would like to read my e-mail again. | | TIA, | | Pete |
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#7
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Thanks. I can follow well document procedures when they work and thanks for
telling me what I did. I did find in the MS KB how to remove duplicate folders in Outlook. The problem was that they did not work. When I attempted to close the folders, I received "The operation failed. An object could not be found". The KB and help help could be updated once in awhile. Not a descriptive or useful diagnostic and not covered in the online documentation that I could find. Finding the correct documentation is not easy to find. Google will usually find KB, but the KB often does not fix the problem. I spent some time looking for solutions before posting here. Thanks for the link into the knowledge base. I followed it and so far things seem to be working well. Best wishes, Pete "Russ Valentine [MVP-Outlook]" wrote in message ... Actually, there are no such "default settings" and you followed no Help or KB advice to do what you did. The methods for migrating PST files and changing to the new format, as convoluted as they may be, are all well documented and you followed none of them. I don't really like how difficult it is to migrate PST files either, but at least I read up on how to do it before I messed it up. How to create a new profile is equally well documented. http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "Pete" wrote in message ... Thanks Milly for the heads up on export. I will create a new PST and paste the old information into it. I do not know how to create a new mail profile. Do I need to uninstall and reinstall Outlook or is there an easy way to create a new mail profile? Yes, maybe I am sloppy in that I use the DEFAULT MS SETTINGS and look for advice in the MICROSOFT help and knowledge base. Anyway, philosophically good programmers write software that discourage sloppy user errors. I still think that Outlook is poorly written software that I HAVE to use at work. It could be better if it was not so sloppy. For example, why doesn't Outlook 2003 have a feature that would automatically convert the 97-2002 PST to the 2003 PST, automatically. Best wishes, Pete "Milly Staples [MVP - Outlook]" wrote in message ... MS sloppy programming bug? No, more like sloppy user error. Have you already created your new unicode .pst file and copied your items from the old to the new? I don't mean export - I mean copy the items from the old .pst file using drag and drop? Exporting will consistenly lose important items. When you say you have many personal folder files, this means that your profile is corrupt and you need to create a new one. When you do, just configure it to work with the new .pst file. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Pete asked: | Hi: | | I believe my existing PST is the 97-2002 format because I imported it | into Outlook 2003 when upgrading Office. I am at the 2 GB limit and | Outlook has basically become dysfunctional. I emptied the deleted | items and spam folders and compacted all the other mailboxes, but it | still says that I am over the limit. | | 1. Where were the warnings when I was approaching this limit that | shuts down Outlook? | | Help with solution. | 1. I exported my personal folders as a pst, so I assuming that this | PST file is in the 2003 format. Now I am stuck. | | 2. I cannot figure out how to close the old personal folders so I | can open my new PST 2003 file | 3. Outlook also will not let me change the default mail delivery | folder and seems to be mass producing copies of my personal folders. | (HINT: MS give the users the option to delete these folders by | clicking on the folder and hitting the delete key!!!) | | Any help on how to solve another MS sloppy programming bug will be | much appreciated. I would like to read my e-mail again. | | TIA, | | Pete |
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#8
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You're exactly right. The documentation for removing duplicate PST files
does not exist. Apparently Microsoft assumed we would never end up in that situation if we followed the other procedures correctly. The only way to remove a duplicate PST is to hack the registry or just create a new profile. The documentation for migrating PST files in the Help files is what most people don't read, so they end up just assuming they should be importing and exporting, which is the worst thing to do. http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "Pete" wrote in message ... Thanks. I can follow well document procedures when they work and thanks for telling me what I did. I did find in the MS KB how to remove duplicate folders in Outlook. The problem was that they did not work. When I attempted to close the folders, I received "The operation failed. An object could not be found". The KB and help help could be updated once in awhile. Not a descriptive or useful diagnostic and not covered in the online documentation that I could find. Finding the correct documentation is not easy to find. Google will usually find KB, but the KB often does not fix the problem. I spent some time looking for solutions before posting here. Thanks for the link into the knowledge base. I followed it and so far things seem to be working well. Best wishes, Pete "Russ Valentine [MVP-Outlook]" wrote in message ... Actually, there are no such "default settings" and you followed no Help or KB advice to do what you did. The methods for migrating PST files and changing to the new format, as convoluted as they may be, are all well documented and you followed none of them. I don't really like how difficult it is to migrate PST files either, but at least I read up on how to do it before I messed it up. How to create a new profile is equally well documented. http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "Pete" wrote in message ... Thanks Milly for the heads up on export. I will create a new PST and paste the old information into it. I do not know how to create a new mail profile. Do I need to uninstall and reinstall Outlook or is there an easy way to create a new mail profile? Yes, maybe I am sloppy in that I use the DEFAULT MS SETTINGS and look for advice in the MICROSOFT help and knowledge base. Anyway, philosophically good programmers write software that discourage sloppy user errors. I still think that Outlook is poorly written software that I HAVE to use at work. It could be better if it was not so sloppy. For example, why doesn't Outlook 2003 have a feature that would automatically convert the 97-2002 PST to the 2003 PST, automatically. Best wishes, Pete "Milly Staples [MVP - Outlook]" wrote in message ... MS sloppy programming bug? No, more like sloppy user error. Have you already created your new unicode .pst file and copied your items from the old to the new? I don't mean export - I mean copy the items from the old .pst file using drag and drop? Exporting will consistenly lose important items. When you say you have many personal folder files, this means that your profile is corrupt and you need to create a new one. When you do, just configure it to work with the new .pst file. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Pete asked: | Hi: | | I believe my existing PST is the 97-2002 format because I imported it | into Outlook 2003 when upgrading Office. I am at the 2 GB limit and | Outlook has basically become dysfunctional. I emptied the deleted | items and spam folders and compacted all the other mailboxes, but it | still says that I am over the limit. | | 1. Where were the warnings when I was approaching this limit that | shuts down Outlook? | | Help with solution. | 1. I exported my personal folders as a pst, so I assuming that this | PST file is in the 2003 format. Now I am stuck. | | 2. I cannot figure out how to close the old personal folders so I | can open my new PST 2003 file | 3. Outlook also will not let me change the default mail delivery | folder and seems to be mass producing copies of my personal folders. | (HINT: MS give the users the option to delete these folders by | clicking on the folder and hitting the delete key!!!) | | Any help on how to solve another MS sloppy programming bug will be | much appreciated. I would like to read my e-mail again. | | TIA, | | Pete |
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#9
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Thanks for the help Russ. I am making progress, but now I can't figure out
how to transfer my old contact list and calendar into the new personal folders. I will have to remove my old PST from the one in the new profile, once I am done manually copying the information into it. A quick google search will show that duplicate Personal Folders bug and the 2 GB bug is not as uncommon as MicroSoft may wish to believe. Note: A search of the Knowledge Base of Copy Calendar for product Outlook 2003 has only 2 hits dealing with errors in the hotfixes for SP1 and SP2. Searching for copy contact list has more hits, but none of them at least by the titles tells one how to copy/move their contact list from an old to new folder. I do appreciate your help. Best wishes, Pete "Russ Valentine [MVP-Outlook]" wrote in message ... You're exactly right. The documentation for removing duplicate PST files does not exist. Apparently Microsoft assumed we would never end up in that situation if we followed the other procedures correctly. The only way to remove a duplicate PST is to hack the registry or just create a new profile. The documentation for migrating PST files in the Help files is what most people don't read, so they end up just assuming they should be importing and exporting, which is the worst thing to do. http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "Pete" wrote in message ... Thanks. I can follow well document procedures when they work and thanks for telling me what I did. I did find in the MS KB how to remove duplicate folders in Outlook. The problem was that they did not work. When I attempted to close the folders, I received "The operation failed. An object could not be found". The KB and help help could be updated once in awhile. Not a descriptive or useful diagnostic and not covered in the online documentation that I could find. Finding the correct documentation is not easy to find. Google will usually find KB, but the KB often does not fix the problem. I spent some time looking for solutions before posting here. Thanks for the link into the knowledge base. I followed it and so far things seem to be working well. Best wishes, Pete "Russ Valentine [MVP-Outlook]" wrote in message ... Actually, there are no such "default settings" and you followed no Help or KB advice to do what you did. The methods for migrating PST files and changing to the new format, as convoluted as they may be, are all well documented and you followed none of them. I don't really like how difficult it is to migrate PST files either, but at least I read up on how to do it before I messed it up. How to create a new profile is equally well documented. http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "Pete" wrote in message ... Thanks Milly for the heads up on export. I will create a new PST and paste the old information into it. I do not know how to create a new mail profile. Do I need to uninstall and reinstall Outlook or is there an easy way to create a new mail profile? Yes, maybe I am sloppy in that I use the DEFAULT MS SETTINGS and look for advice in the MICROSOFT help and knowledge base. Anyway, philosophically good programmers write software that discourage sloppy user errors. I still think that Outlook is poorly written software that I HAVE to use at work. It could be better if it was not so sloppy. For example, why doesn't Outlook 2003 have a feature that would automatically convert the 97-2002 PST to the 2003 PST, automatically. Best wishes, Pete "Milly Staples [MVP - Outlook]" wrote in message ... MS sloppy programming bug? No, more like sloppy user error. Have you already created your new unicode .pst file and copied your items from the old to the new? I don't mean export - I mean copy the items from the old .pst file using drag and drop? Exporting will consistenly lose important items. When you say you have many personal folder files, this means that your profile is corrupt and you need to create a new one. When you do, just configure it to work with the new .pst file. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Pete asked: | Hi: | | I believe my existing PST is the 97-2002 format because I imported it | into Outlook 2003 when upgrading Office. I am at the 2 GB limit and | Outlook has basically become dysfunctional. I emptied the deleted | items and spam folders and compacted all the other mailboxes, but it | still says that I am over the limit. | | 1. Where were the warnings when I was approaching this limit that | shuts down Outlook? | | Help with solution. | 1. I exported my personal folders as a pst, so I assuming that this | PST file is in the 2003 format. Now I am stuck. | | 2. I cannot figure out how to close the old personal folders so I | can open my new PST 2003 file | 3. Outlook also will not let me change the default mail delivery | folder and seems to be mass producing copies of my personal folders. | (HINT: MS give the users the option to delete these folders by | clicking on the folder and hitting the delete key!!!) | | Any help on how to solve another MS sloppy programming bug will be | much appreciated. I would like to read my e-mail again. | | TIA, | | Pete |
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#10
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The first step of course is to repair the PST file that went over the 2 G
limit. I assume you already discovered the process for that since that wasn't part of your question. Once you do, you simply open that PST in your new Outlook profile, and copy the data you need from it into the PST in the new profile. For any given folder just select the contents: Edit Select All Edit Copy to Folder to move it to the destination folder in the new PST file. For something like the Calendar, you will have to create a Table view of your appointments so you can select them all. ""By Category" is an easy one to use. -- Russ Valentine [MVP-Outlook] "Pete" wrote in message ... Thanks for the help Russ. I am making progress, but now I can't figure out how to transfer my old contact list and calendar into the new personal folders. I will have to remove my old PST from the one in the new profile, once I am done manually copying the information into it. A quick google search will show that duplicate Personal Folders bug and the 2 GB bug is not as uncommon as MicroSoft may wish to believe. Note: A search of the Knowledge Base of Copy Calendar for product Outlook 2003 has only 2 hits dealing with errors in the hotfixes for SP1 and SP2. Searching for copy contact list has more hits, but none of them at least by the titles tells one how to copy/move their contact list from an old to new folder. I do appreciate your help. Best wishes, Pete "Russ Valentine [MVP-Outlook]" wrote in message ... You're exactly right. The documentation for removing duplicate PST files does not exist. Apparently Microsoft assumed we would never end up in that situation if we followed the other procedures correctly. The only way to remove a duplicate PST is to hack the registry or just create a new profile. The documentation for migrating PST files in the Help files is what most people don't read, so they end up just assuming they should be importing and exporting, which is the worst thing to do. http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "Pete" wrote in message ... Thanks. I can follow well document procedures when they work and thanks for telling me what I did. I did find in the MS KB how to remove duplicate folders in Outlook. The problem was that they did not work. When I attempted to close the folders, I received "The operation failed. An object could not be found". The KB and help help could be updated once in awhile. Not a descriptive or useful diagnostic and not covered in the online documentation that I could find. Finding the correct documentation is not easy to find. Google will usually find KB, but the KB often does not fix the problem. I spent some time looking for solutions before posting here. Thanks for the link into the knowledge base. I followed it and so far things seem to be working well. Best wishes, Pete "Russ Valentine [MVP-Outlook]" wrote in message ... Actually, there are no such "default settings" and you followed no Help or KB advice to do what you did. The methods for migrating PST files and changing to the new format, as convoluted as they may be, are all well documented and you followed none of them. I don't really like how difficult it is to migrate PST files either, but at least I read up on how to do it before I messed it up. How to create a new profile is equally well documented. http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "Pete" wrote in message ... Thanks Milly for the heads up on export. I will create a new PST and paste the old information into it. I do not know how to create a new mail profile. Do I need to uninstall and reinstall Outlook or is there an easy way to create a new mail profile? Yes, maybe I am sloppy in that I use the DEFAULT MS SETTINGS and look for advice in the MICROSOFT help and knowledge base. Anyway, philosophically good programmers write software that discourage sloppy user errors. I still think that Outlook is poorly written software that I HAVE to use at work. It could be better if it was not so sloppy. For example, why doesn't Outlook 2003 have a feature that would automatically convert the 97-2002 PST to the 2003 PST, automatically. Best wishes, Pete "Milly Staples [MVP - Outlook]" wrote in message ... MS sloppy programming bug? No, more like sloppy user error. Have you already created your new unicode .pst file and copied your items from the old to the new? I don't mean export - I mean copy the items from the old .pst file using drag and drop? Exporting will consistenly lose important items. When you say you have many personal folder files, this means that your mail profile is corrupt and you need to create a new one. When you do, just configure it to work with the new .pst file. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Pete asked: | Hi: | | I believe my existing PST is the 97-2002 format because I imported it | into Outlook 2003 when upgrading Office. I am at the 2 GB limit and | Outlook has basically become dysfunctional. I emptied the deleted | items and spam folders and compacted all the other mailboxes, but it | still says that I am over the limit. | | 1. Where were the warnings when I was approaching this limit that | shuts down Outlook? | | Help with solution. | 1. I exported my personal folders as a pst, so I assuming that this | PST file is in the 2003 format. Now I am stuck. | | 2. I cannot figure out how to close the old personal folders so I | can open my new PST 2003 file | 3. Outlook also will not let me change the default mail delivery | folder and seems to be mass producing copies of my personal folders. | (HINT: MS give the users the option to delete these folders by | clicking on the folder and hitting the delete key!!!) | | Any help on how to solve another MS sloppy programming bug will be | much appreciated. I would like to read my e-mail again. | | TIA, | | Pete |
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