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#1
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Global Address List
Hi !
My platform is as follows: Windows 2003 Server SP1 Exchange Server 2003 SP2 Outlook 2003 clients I recently added a new user in the Active Directory Users & Computers MMC. I did create an e-mail and a mailbox for this user. I can send him mails, even from the Internet. The issue is that I can't see this user in the Global Address List. For example, when I create a new message, and then drill down to Global Address List in the TO: field, everyone for the company is visible but not this user. Finally, I did delete this user, and then re-create it, but it is neither visible. Any idea? Help appreciated Nicolas |
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#2
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Global Address List
Try forcing an update in Recipient Update Services
http://www.msexchange.org/tutorials/MF017.html Nicolas Macarez wrote: Hi ! My platform is as follows: Windows 2003 Server SP1 Exchange Server 2003 SP2 Outlook 2003 clients I recently added a new user in the Active Directory Users & Computers MMC. I did create an e-mail and a mailbox for this user. I can send him mails, even from the Internet. The issue is that I can't see this user in the Global Address List. For example, when I create a new message, and then drill down to Global Address List in the TO: field, everyone for the company is visible but not this user. Finally, I did delete this user, and then re-create it, but it is neither visible. Any idea? Help appreciated Nicolas |
#3
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Global Address List
When you drill down in the Address Lists and look in the All Users, is
he there? If you were to type his name into the To: field and then do Check Name, what happens, does the name underline or does it not resolve? |
#4
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Global Address List
Thanks, I'll try tomorrow and let you know.
Nicolas wrote in message oups.com... Try forcing an update in Recipient Update Services http://www.msexchange.org/tutorials/MF017.html Nicolas Macarez wrote: Hi ! My platform is as follows: Windows 2003 Server SP1 Exchange Server 2003 SP2 Outlook 2003 clients I recently added a new user in the Active Directory Users & Computers MMC. I did create an e-mail and a mailbox for this user. I can send him mails, even from the Internet. The issue is that I can't see this user in the Global Address List. For example, when I create a new message, and then drill down to Global Address List in the TO: field, everyone for the company is visible but not this user. Finally, I did delete this user, and then re-create it, but it is neither visible. Any idea? Help appreciated Nicolas |
#5
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Global Address List
Mark,
I already did what you suggest: The user is indeed visible in the All Users list. The problem is that I want, for exemple, to open the Mailbox of this user A from the Outlook Client of user B (after having set the proper rights and properties in the good tabs of the "User A" ADUC account). User A is not visible in the Global Address List as I said in the first post, but visible in the All Users list. But when I choose it, I get an error : "This object doesn't exist" or something similar. I have the same answer if I type the full address mail of this User A. Regards Nicolas "Mark Arnold [MVP]" wrote in message ... When you drill down in the Address Lists and look in the All Users, is he there? If you were to type his name into the To: field and then do Check Name, what happens, does the name underline or does it not resolve? |
#6
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Global Address List
"Nicolas Macarez" wrote in message
... Hi ! My platform is as follows: Windows 2003 Server SP1 Exchange Server 2003 SP2 Outlook 2003 clients I recently added a new user in the Active Directory Users & Computers MMC. I did create an e-mail and a mailbox for this user. I can send him mails, even from the Internet. The issue is that I can't see this user in the Global Address List. For example, when I create a new message, and then drill down to Global Address List in the TO: field, everyone for the company is visible but not this user. Finally, I did delete this user, and then re-create it, but it is neither visible. Any idea? Help appreciated Nicolas The GAL isn't updated immediately. Check tomorrow and they'll probably be there. The GAL updates at night during maintenance and the Outlook clients also need to download the updated GAL. Give it some time... (or you can force it to update manually.) Regards, Andy D. |
#7
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Global Address List
Andrew, how do you force the GAL to update? Also, I thought then when you
created a user it would populate the GAL immediately. In addition, I also thought that exchange cache mode clients would have to sync to view the updated changes, however online MAPI clients would get them automatically. Jermaine "Andrew Dadmun" wrote: "Nicolas Macarez" wrote in message ... Hi ! My platform is as follows: Windows 2003 Server SP1 Exchange Server 2003 SP2 Outlook 2003 clients I recently added a new user in the Active Directory Users & Computers MMC. I did create an e-mail and a mailbox for this user. I can send him mails, even from the Internet. The issue is that I can't see this user in the Global Address List. For example, when I create a new message, and then drill down to Global Address List in the TO: field, everyone for the company is visible but not this user. Finally, I did delete this user, and then re-create it, but it is neither visible. Any idea? Help appreciated Nicolas The GAL isn't updated immediately. Check tomorrow and they'll probably be there. The GAL updates at night during maintenance and the Outlook clients also need to download the updated GAL. Give it some time... (or you can force it to update manually.) Regards, Andy D. |
#8
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Global Address List
Check the user properties and make sure that hide option is not selected.
"Nicolas Macarez" wrote: Hi ! My platform is as follows: Windows 2003 Server SP1 Exchange Server 2003 SP2 Outlook 2003 clients I recently added a new user in the Active Directory Users & Computers MMC. I did create an e-mail and a mailbox for this user. I can send him mails, even from the Internet. The issue is that I can't see this user in the Global Address List. For example, when I create a new message, and then drill down to Global Address List in the TO: field, everyone for the company is visible but not this user. Finally, I did delete this user, and then re-create it, but it is neither visible. Any idea? Help appreciated Nicolas |
#9
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Global Address List
After one night, the user appeared finally, without updating anything
manually... We just have to wait... Regards Nicolas "Jayakrishnan" wrote in message ... Check the user properties and make sure that hide option is not selected. "Nicolas Macarez" wrote: Hi ! My platform is as follows: Windows 2003 Server SP1 Exchange Server 2003 SP2 Outlook 2003 clients I recently added a new user in the Active Directory Users & Computers MMC. I did create an e-mail and a mailbox for this user. I can send him mails, even from the Internet. The issue is that I can't see this user in the Global Address List. For example, when I create a new message, and then drill down to Global Address List in the TO: field, everyone for the company is visible but not this user. Finally, I did delete this user, and then re-create it, but it is neither visible. Any idea? Help appreciated Nicolas |
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