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Can't receive emails in my Outlook



 
 
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  #1  
Old May 18th 11, 09:24 PM
Canadave Canadave is offline
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Unhappy Can't receive emails in my Outlook

Starting a few days ago, I can't receive emails in my Outlook although everything else seems to work fine with it. I can still use my email address by going through my ISP which is Ripnet in Brockville Ontario Canada. Their tech support is great but this time they are stumped although that was with just one guy. I mass emailed the problem to friends and one replied saying she had the same problem once and couldn't resolve the problem so she changed to Hotmail. I'd rather stay with Outlook as I've used it for years and am comfortable and familiar with it. Any solutions?
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  #2  
Old June 1st 11, 10:17 AM
martincrow martincrow is offline
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Quote:
Originally Posted by Canadave View Post
Starting a few days ago, I can't receive emails in my Outlook although everything else seems to work fine with it. I can still use my email address by going through my ISP which is Ripnet in Brockville Ontario Canada. Their tech support is great but this time they are stumped although that was with just one guy. I mass emailed the problem to friends and one replied saying she had the same problem once and couldn't resolve the problem so she changed to Hotmail. I'd rather stay with Outlook as I've used it for years and am comfortable and familiar with it. Any solutions?
You should assign the settings for your ISP again, and then go for the sending a email, may be the settings are not configuration right.If the problem is with your ISP then contact them, or switch to a different ISP. i also faced this problem, and then i checked it with ISP and now everything is working fine for me.
  #3  
Old June 1st 11, 10:49 AM
pctech33 pctech33 is offline
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Hi,

You are on to the right idea...just looking in all the wrong places.

Your email account is originally stored on your ISP's servers. Outlook is just what is used to forward the email to your computer
. The original mail is still stored on your account with your ISP. Normally the default settings would allow older mail of 30 or 60 or what ever amount of days stored to be dumped regularly. The problem with this is that the longer the storage time and then the more emails you get become compounded and you have reached the allotted amount of capacity that your ISP will allow.

What you need to do is do a maintenance on the email accounts from your ISP. You need to log on to your ISP home page and the email account that was originally set up when the account was created. Clean out all the stored emails from there

Now look at outlook and under tools options maintenance Tab check to clean up stored emails. A new bow will open and allow you to either compress to save space or empty all the stored emails. Another option would be to change the location of the folder to a different location...you can do that and the clean out what you want to save...delete the rest and then move the folder back and start over.

To prevent this from continuing make sure that the account there is set to default levels and it should keep the amount of storage space down to a minimum.
  #4  
Old June 5th 11, 04:05 PM
Canadave Canadave is offline
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Quote:
Originally Posted by martincrow View Post
You should assign the settings for your ISP again, and then go for the sending a email, may be the settings are not configuration right.If the problem is with your ISP then contact them, or switch to a different ISP. i also faced this problem, and then i checked it with ISP and now everything is working fine for me.
Thanx Martincrow and pctech 33. Being a technopeasant, I'm not sure what to do with your recommendations so I'm going to copy the advise and then call my ISP and have them make those recommendations.
 




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